TABLE OF CONTENTS

April 1, 2005 Summary of Changes to Retail Market Guide June 12, 2003. Version 1.0 Initial Release January 23, 2004. Version 1.0 The following changes were made: Added Section 7.1.5.2 Safety Net Move-In/Priority Requests Process approved by RMS 01/14/04 Added Section 7.1.6 Retail Customer Transition Business Process approved by RMS 01/14/04 February 25,2004 ................
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