CAROLINE R



CAROLINE R. POGGE11 LaDue Road, Hopewell Jct., NY 12533845.797.9983 – cpogge@mail.harvard.eduMANAGEMENT EXPERIENCESHARK ANGELS, New York City, NY July 2018 – PresentConsultantAnalyze program management with a focus on, maximization of volunteer efforts and identify additional funding opportunities for a non-profit all volunteer non-government organization (NGO). Further develop the narrative linking ocean health to human health, particularly for coastal regions with increased risk due to by high volume of global migration. BRINCKERHOFF AND NEUVILLE INSURANCE GROUP, Fishkill, NY August 2017 – PresentVice President, Human ResourcesManage Human Resources operations for private Insurance Company following recent purchase from large integrated banking company. Developed Employee Handbook, personnel related policies, and managed transition related changes for 14 staff operating from two office locations. LANCET GLOBAL HEALTH COMMISSION, Boston, MA May 2017 – September 2017Research AssistantLancet Global Health Commission on High Quality Health Systems in the SDG Era (HQSS Commission) Reviewed current knowledge, produce new empirical work, and offer policy recommendations in a report to be published in late 2018 and associated publications. Specifically focused on how low and middle income countries can improve the quality of care delivered thereby increasing the value people derive from the health system.MINISTERIO de SALUD de CHILE, Santiago, ChileNovember 2016 - January 2017ConsultantChilean Ministry of Health. Explored different models of care coordination in an effort to support decentralized Primary Care led, integrated healthcare networks in the efficient management and delivery of cancer care services in Chile. Recommended appropriate care coordination models focused on improving cancer care delivery across cancer types and throughout Chile.GEISINGER HEALTH, Danville, PennsylvaniaJune 2005 – August 2015Associate Vice PresidentFebruary 2010 – August 2015Director, ProvenCare? (February 2014 – August 2015). Provide direction and leadership for the Geisinger ProvenCare? Program designed to achieve safe, reliable and evidence-based care. Significantly contribute to the identification of improvement opportunities and the development of improvement plans for system-wide clinical initiatives. Responsible for a team of highly skilled improvement specialists and data analytic staff. Actively involved in education related clinical systems improvement and implementation of Geisinger’s improvement strategy. Facilitates change and takes shared accountability with clinical and operational leaders to achieve transformational results at the program level. Administrative Director, Comprehensive Spine Institute at Geisinger (December 2013 – August 2015). Partner with Clinical Directors to develop a comprehensive Spine program integrating Neurosurgical Spine, Orthopaedic Spine, Pain Medicine and Physical Medicine & Rehabilitation Spine providers. Contribute to the development of and provide support to the vision and goals of the multi-disciplinary program focused on spine patients. Continue development of the ProvenCare? Lumbar Spine program for rollout throughout the Health System and outside Geisinger. Transition the Spine program from a subsidiary of three specialty based service lines into a single patient focused program which creates a positive patient experience delivered by the right provider at the right time during the patient’s course of treatment. Military Leave of Absence (November 2012 – December 2013). Deployed to Djibouti.Orthopaedics (February 2010 – November 2012). Plan and execute operations for a 42 provider Orthopaedic practice, providing general and subspecialty Orthopaedic care throughout Northeastern and Central Pennsylvania. Responsible for development, expansion and financial solvency of $81,000,000 program at Danville and Wilkes-Barre facilities, as well as eight outreach sites. Oversight for Sports Medicine program, to include Athletic Trainer support for more than 25 High Schools, five Universities/Colleges and a professional sports team. Development, oversight and opening of Hospital Outpatient Physician’s Office which includes 12 Specialties, Radiology, Lab, Rehabilitation, and Pediatric Urgent Care services, as well as coordination for Susquehanna University Student Health services.Operations DirectorJanuary 2009 – February 2010Pediatric Specialties (January 2009 – February 2010). Plan and execute operations for a 67 provider Pediatric Specialist practice, offering 16 Pediatric specialty and Adult Allergy services at 24 sites throughout Eastern and Central Pennsylvania. Responsible for development, expansion and financial solvency of $61,000,000 program.Operations ManagerJune 2005 – December 2008Military Leave of Absence (November 2007 – December 2008). Deployed to Iraq.Neuroscience Institute (June 2005 – November 2007). Plan and execute operations for a Multi-Specialty Clinic offering Adult Neurology, Pediatric Neurology, Neurosurgery, Neuropsychology and Neurophysiology care through 25 providers serving patients at 10 clinic sites in North-Central Pennsylvania. Responsible for development, expansion and financial solvency of $30,000,000 program.GUTHRIE HEALTH, Sayre, PennsylvaniaJune 1999 – May 2005Administrative DirectorMay 2001 – May 2005Military Leave of Absence (February 2003 – May 2005). Deployed to Iraq and Jordan.Guthrie Health HIPAA Project Coordinator (May 2001 – February 2003). Responsible for the coordination and implementation of HIPAA related regulations throughout the Guthrie Health Enterprise (3 Hospitals, 4 Long-Term Care, 26 Physician Clinic Sites, Home Health, Research, and Education Programs). Guthrie Healthcare System Corporate Compliance Officer (May 2001 – February 2003). Oversight of Corporate Compliance Plan for Healthcare System. Developed education and monitoring program and trained System Employees on new compliance program.Robert Packer Hospital Director of Women and Children’s Services (May 2001 – February 2003). Administrator of LDRP and Pediatric/Women’s Health Departments. Developed Clinical pathways and System-wide Service Line. Enhanced current and prospective services and financial outcomes. Successful reorganized 20-bed Pediatric/Women’s Health department into Medical/Surgical environment.Administrative Resident/FellowJune 1999 – May 2001Robert Packer Hospital two-year Administrative Residency. Administrative Director of Women and Children’s Services. Managed $7,000,000 Capital Budget. Aided in obtaining New York State Certificate of Need for Ambulatory Surgery Center and subsequently developed Center project for a summer 2001 opening.KENTUCKY STATE CONGRESS, Frankfort, KentuckyJune 1998 – December 1998Intern Kentucky Long-Term Policy Research Commission. Worked on health care issues in the State of Kentucky, focusing on past and current trends, as well as potential future policies which the state legislature could consider for the improvement of health care in Kentucky. Co-authored book chapter on Kentucky women’s health trends.UNIVERSITY OF KENTUCKY, Lexington, KentuckySeptember 1997 – May 1999Graduate Research AssistantUniversity of Kentucky’s Certificate of Medical Management program. Researched and co-authored pertinent articles for submission to medical journals and aided Richard W. Schwartz, MD in the implementation of the Kentucky program.MILITARY EXPERIENCEUNITED STATES ARMY RESERVESMay 1996 – PresentLieutenant Colonel (Promotable), Civil Affairs403rd Civil Affairs Battalion, Mattydale, NY July 2017 – PresentCommander. Lead Civil Affairs Battalion to prepare to execute Civil Affairs mission in countries undergoing conflict. Includes coordination of civil-military cooperation, reconstruction of civil and governmental infrastructure, and assessment and solution proposition for civil problems. Coordinate with the International Aid Organizations for the synchronization of Humanitarian Assistance. Maintain Secret Security Clearance and German language proficiency (Defense Language Aptitude Test: 2+ listening / 2+ reading August 2017).U.S. Department of State, Office of Counterterrorism, Washington, DCMarch 2014 – June 2017Army Reserve Counterterrorism Unit. Responsible for supporting and/or coordinating Department of State Counterterrorism policies, plans, programs, operations, exercises, training, and activities. Support the Department of State as they forge partnerships with non-state actors, multilateral organizations, and foreign governments to advance the counterterrorism objectives and national security of the United States. Work with the U.S. Government counterterrorism team to assist in developing coordinated strategies to defeat terrorists abroad and in securing the cooperation of international partners. Maintain Security Clearance (TS-SCI) and German language proficiency.353rd Civil Affairs Command, Fort Wadsworth, NY May 1999 – March 2014411th Civil Affairs Battalion, Danbury, CT. Execute Civil Affairs mission in countries undergoing conflict. Served in various Staff and Leadership roles including Battalion Adjutant, Company Command and Battalion Executive Officer. Maintain Secret Security Clearance and German language proficiency.OPERATION ENDURING FREEDOM 12-13Battalion Executive Officer, Camp Lemonnier, DjiboutiNovember 2012 – November 2013Combined Joint Task Force – Horn of Africa. 411th Civil Affairs Battalion Executive Officer responsible for staff support of three US Army Civil Affairs Companies (including Medical Detachment) and one US Navy Maritime Civil Affairs Unit conducting Civil Affairs Operations throughout Eastern Africa. Support included administrative oversight for approximately 200 Soldiers and Sailors; intelligence analysis related to future and current missions; management of all current and future operations as well as assessment of historical operations; management of $400,000 operating budget and over $1M in equipment; gathering and organizing Civil Information in a legacy database (TIGR) as well as the transition to a new system of record (CIDNE); and the support of IT related needs (communication and computer systems). Created and delivered instruction at Civil Military Operations Workshops in Uganda and Tanzania resulting in enhanced Civil Affairs skills of both Militaries as they prepared to deploy in support of African Union Stability Missions in Somalia and the Democratic Republic of the Congo. Served as Liaison between US and German Military Forces operating in Djibouti.OPERATION IRAQI FREEDOM 08-10Civil Affairs Tactical Team, Al Kut, IraqNovember 2007 – November 2008Wasit Provincial Reconstruction Team (February 2007-August 2008). Responsible for three Civil Affairs Teams (CATs) supporting US State Department led Wasit Provincial Reconstruction Team (PRT). Support included assessment of private and public infrastructure (including development of economic development plan for the Zurbatiyah Point of Entry, as well as voluntary relocation and/or retraining of over 200 market vendors in support of $6 million Al Kut Fish and Meat Market project, project proposal and management (including over $200,000 for development and $300,000 targeting Women’s development/empowerment), assessment of local opinion (atmospherics), data collection, development of private sector capabilities (capacity building), coordination and supervision of two Medical and two Veterinary Civil Assistance Programs (delivering over $250,000 worth of medical supplies to more than 1,500 Iraqi’s and over 750 animals), and overall assistance in preparation for Provincial independence. Coordinate Civil Military and security operations with and between US, Georgian, Lithuanian and El Salvadorian forces.Dhi Qar Provincial Reconstruction Team (August 2008-November 2008). Responsible for the temporary relocation (two months) of two CATs to support Italian State Department led Dhi Qar PRT. Support included development of relationship between US Military and Italian State Department in preparation of future joint programming and capacity building. Additionally, worked with Dhi Qar PRT Health Advisor in developing Iraqi led course in healthcare leadership to further enhance Ministry of Health capabilities. OPERATION IRAQI FREEDOM IAmerican Embassy, Amman, Jordan January 2004 – February 2005Economic Development Officer. Primary liaison for local and international business community interested in the Iraqi reconstruction market. Advised Ambassadors and Commercial Counselors, from over 35 Embassies, on the Iraqi environment. Briefed Congressional and Foreign Government Delegations (two presented in German), and International Businessman on Iraqi security and economic market issues. Facilitated interaction between international businesses, Coalition Provisional Authority (CPA)-Baghdad, Coalition Forces and diplomatic communities. Co-organized Iraqi Reconstruction Conference which hosted regional and international Business and government officials, and the first conference to host all 10 of the major contractors operating in Iraq in 2004.Civil Affairs Tactical Team, Baghdad, IraqFebruary 2003 – January 2004Medical. Responsible for 12 Hospitals in the Al Resafa Directorate (East Baghdad) as well as coordinating with US Army 2nd Armored Cavalry Regimental Surgeon on all aspects of Healthcare in Directorate (12 Hospitals, 75 Clinics, and four Nursing Schools serving approximately five million people). This included assessment and upgrading of various clinic/hospital facilities, re-establishment of a functioning Directorate, coordination of Non-governmental support for unfunded projects, and creation of Continuing Medical Education Program. Created and implemented business plan for creation of an Urgent Care clinic for internally displaced civilians in neighboring area. Clinic opened in September 2003.Civil Military. Primary liaison between military and civilian population. Created a Civil Military Operations Center serving the Tissa Nissan and Sadr City Neighborhoods in Baghdad in mid-April 2003 and trained / transitioned Iraqi nationals by September 2003. Crisis Management involved interaction with over 75 people per day for six months. Processed over 150 civilian claims against Coalition Forces, totaling more than $650,000. Tracked 175 unit projects with military and non-military funding sources in excess of $13 million dollars. Coordinated unit activities for local and international media (i.e. CNN, BBC, News and World Report, New York Daily News, and Danbury News Times) resulting in over 20 print articles and 6 video segments. Primary military Public Affairs Officer on the day of, and week following, the first bomb attack on the United Nations headquarters in Baghdad (19 AUG 03). Initiated military Mass Casualty process at bombing site involving over 150 evacuated casualties. Coordinated with UN, Military and Iraqi Nationals for the displacement and return of deceased and wounded UN International and Iraqi National staff. Physician Leadership Workshop (December 2003). Created and taught an 8-day course for 27 current and future Iraqi Healthcare Professionals (Physicians, Nursing, Dentistry, Pharmacists and Administrators) in Baghdad. Curricula covered basic leadership, management, and business skills for Iraqi Physicians, Pharmacists, and Administrators. The course was created in coordination with the Ministry of Health, USAID, and US Army, and served as pilot program for Iraqi Healthcare Leadership Development for national rollout by Iraqi Ministry of Health.TEACHING EXPERIENCEProfessor:Projected: Spring 2019, Population Health, Public Health, and Outcome Measures, Fordham University Graduate School of Arts and Sciences (HADM 5700), Adjunct ProfessorTeaching Assistant: Spring 2018, Societal Response to Disaster and War, Harvard School of Public Health (ID 205), Teaching Assistant for Professors Jennifer Leaning, MD, SMH and Satchit Balsari, MD, MPHSpring 2018, Managing Healthcare Costs, Harvard School of Public Health (HPM 235), Teaching Assistant for Professor Levin-Scherz, MD, MBAFall 2017, Saving Lives in War and Peace: Challenges to Contemporary Humanitarian Action, Harvard Extension School (GOVT E-1212), Teaching Assistant for Professor Birthe Anders, PhDFall 2016, Managing Healthcare Costs, Harvard School of Public Health (HPM 235), Teaching Assistant for Professor Levin-Scherz, MD, MBAEDUCATIONHarvard University, Boston, MAJuly 2016 – PresentDoctor of Public Health Anticipated Completion May 2019U.S. Army War College, Carlisle Barracks, PA April 2016 – July 2018Master of Strategic Studies Naval Postgraduate School, Monterey, CA April 2011 – August 2011Graduate Certificate: Security, Stability & Development in Complex OperationsUniversity of Kentucky, Lexington, KentuckyAugust 1997 – May 1999Master of Health AdministrationTulane University, New Orleans, LouisianaAugust 1992 – May 1996Bachelor of Arts – Political Science/International RelationsArmy ROTC – Commissioned Second Lieutenant, Adjutant General CorpsJohn Jay Senior High School, Hopewell Junction, New YorkSeptember 1988 - June 1992New York State Regents DiplomaPRESENTATIONS AND WORKSHOPS“Physician Leadership Workshop” Organized and delivered 8-day course in Healthcare Management to 27 Iraqi Healthcare professionals. This course was approved and endorsed by the Iraqi Ministry of Health. Baghdad, Iraq. December 2003“Iraq Reconstruction Conference” Co-organized Conference on Iraqi reconstruction opportunities for regional and international business and government officials. Moderated multiple panels on various reconstruction topics. Amman, Jordan. January 2005“NATO CIMIC Staff Officer Course” Instructed “CIMIC Contribution to NATO Operation Planning Process” and “US Civil Affairs” and served as Syndicate mentor for the NATO School. Madrid, Spain. November 30 – December 5, 2009“NATO CIMIC Functional Specialist Course” Instructed “CIMIC Assessments” and “US Civil Affairs” and served as Syndicate mentor for NATO CIMIC Group South. Motta di Livenza, Italy. November 15-19, 2010“Civil Military Operations / CIMIC Workshop” Led and co-led multiple sessions for both the Ugandan Peoples’ Defense Force (UPDF) CIMIC Tactical and CIMIC Planners workshops. Jinja UPDF Junior Staff College. Jinja, Uganda. April 8-19, 2013“Civil Affairs Operations Course” Developed and delivered Civil Affairs Operations theory to the Tanzanian Peoples’ Defense Force (TPDF) during pre-deployment training. Dar Es Salam, Tanzania. April 22-26, 2013EDITORIAL BOARDSEditor, Scroll and Sword, 2011-2015 Associate Editor, Harvard Public Health Review, 2017-2018PROFESSIONAL MEMBERSHIPSAmerican College of Healthcare Executives (1997-Present)University of Kentucky MHA Program Board of Advisors (2010-Present)Chair (2015-2017)Chair-Elect (2014-2015)Reserve Officer Association (1997-Present)Civil Affairs Association (Life Member 2001) Board of Directors (2010-Present)Editor of Scroll and Sword (2011-2015)American Legion (Life Member 2018)Veterans of Foreign Wars (Life Member 2018)Geisinger Institutional Review Board (2007 – 2011)Administration RepresentativeBONES of PA (Orthopaedic Executives) – (2010-2015)Vice President (2011-2013)PUBLICATIONSKruk, M. E., MD, Gage, A. D., Arsenault, C., & Jordan, K., et al (2018). High-quality health systems in the Sustainable Development Goals era: Time for a revolution. The Lancet, 6(11), E1196-E1252. doi: (18)30386-3 (*Member of the Lancet Global Health Commission Secretariat)Schwartz, R.W., Pogge, C.R., Gillis, S.A., Johnson, C.E., Virnich, P., Holsinger, J.W.: Physicians as Executive Leaders: A Necessity for the Current Healthcare Enterprise. New Medicine. 3: 39-44, 1999Schwartz, R.W., Pogge, C.R., Gillis, S.A., Holsinger, J.W.: Programs for the Development of Physician Leaders: A Curricular Process in Infancy. Journal of Academic Medicine. 75(2): 133-140, 2000Schwartz, R.W., Pogge, C.R.: Physician Leadership is Essential to the Survival of Teaching Hospitals. American Journal of Surgery. 179 (6): 462-468, 2000Schwartz, R.W., Pogge, C.R.: Physician Leadership: Essential Skills for a Changing Environment. American Journal of Surgery. 180(3): 187-192, 2000Pogge, C.R.: Guthrie Joint Camp: Improved Care at Lower Cost. Guthrie Journal. 70(3): 114-118, 2001PUBLISHED ABSTRACTSSchwartz, R.W., Pogge, C.R., Gillis, S.A.: The Education of the Physician Leader: Where and How. FOCUS. 16(1): 1-4, 1999Schwartz, R.W., Pogge, C.R.: Physician Leadership: A Call for Leaders with the Necessary Skills. FOCUS. 16(2): 1-2, 1999BOOK CHAPTERSSmith-Mello, M., Pogge, C.R., Beaulieu J., Lomax, K.: The Health Outlook for Women in Kentucky. The Future Well-Being of Women in Kentucky. (Eds: M. Childress, M. Smith-Mello) Kentucky State Government Publication Center, pp. 87-105. 1999POSTER PRESENTATIONSPogge, C.R. Guthrie Joint Camp: Improved Care at Lower Cost. Poster presented at the American College of Healthcare Executives Annual Congress, Chicago, IL. March 2001Guinto, R., Huang, J., & Pogge, C. Situational Analysis of Cancer Care in Chile. Poster presented at Harvard School of Public Health Global Health Week, Boston, MA. March 2017Guinto, R., Huang, J., & Pogge, C. Situational Analysis of Cancer Care in Chile. Poster presented at the 4th Annual State of Global Health Symposium, Boston, MA. March 2017VOLUNTEER EXPERIENCESUniversity of Kentucky Master of Healthcare Administration Women Leadership Mentoring Program (2018-present)Newcomb College InstituteWomen to Women Mentoring Program (2018-present)The Maritime AquariumDive Volunteer (2016-Present)American Red Cross First Aid and CPR Instructor (2013-2017)Volunteer Instructor, Camp Lemonnier, Djibouti (2013)Big Brothers/Big SistersSayre, PA (2000-2003 (Amy))Danville, PA (2006-2008 (Kari))Prudential Youth Leadership InstituteInstructor (1999-2003) ................
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