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Ashley Wehnes3545 Forest Hill BlvdWest Palm Beach FL 33406a.wehnes@954-913-8848ObjectiveDetermined, energetic and open-minded self-starter desires to bring the skills and knowledge gained through experience and education into a growth-oriented company in hopes of beginning a fulfilling lifelong career. EducationRobert Morris University - Chicago, IL 2004-2008Bachelors Degree – Business ManagementAssociates Degree – Applied Science – Exercise Science/KinesiologyCSCS Certificate - In ProgressCareer HistoryOrangetheory Fitness, Studio Manager – Jupiter, West Palm BeachStudio Manager, September 2015-July 2016Responsible for overseeing day-to-day operations of studio including, but not limited to, training/development of sales staff. Training/development of Head Trainer including daily meetings to update/drive sales and staff.Responsible for setting and exceeding monthly goals for studio and sales staff. Ensured goals were achieved by consistent training, marketing and planning, in and out of studio events.Brought Jupiter studio from 535 members to 660 in 2 months by training staff in sales and studio operations. Conducted pre-sale for West Palm Beach location, which yielded 480 members. Oversaw all marketing and business-to-business prospecting ensuring that we covered all areas as much as possible to build membership base and create brand/location awareness.Responsible for all pre-sale and after social media and B2B marketing including but not limited to, Facebook, Instagram, EDDM etc.LA Fitness, W. General Manager – Boca RatonW. General Manager, May 2015-September 2015Responsible for achieving monthly sales goals. Current goals - $2700 cash and $750 EFT daily. Training and overseeing a sale staff as well as Personal Training Director and Operations Manager. Responsible for all operations of the facility.Lead a sales staff in marketing and in club events to drive sales. Consistently implementing and creating new ideas to meet and exceed sales goals.Hold daily meetings with sales staff to go over plans for prospecting and marketing. Daily average of 100 calls and 15+ new leads – generated from outside and inside marketing.Youfit Health Clubs, General Manager - West Palm BeachGeneral Manager, November 2012-April 2015Responsible forOverseeing complete operations of the gym including, but not limited to, building issues, hiring/terminating, hire and train/oversee 30+ employees, completing reports and meeting sales goals in both membership and personal training.Managed three different locations in 2 years coming out of each one with higher sales and increased monthly drafts.Consistently increased sales at three clubs over the last three years. Averaged $500-$1000 draft increase per month for year over year membership sales.Consistently hit sales goals for memberships as well as personal training.Trained several employees for management positions. Was given fast track Manager in Training candidates to prepare in 3-6 months to take over their own club.Led outside marketing and events. Committed to at least two in club or outside marketing events per month.Started personal training programs in two clubs. Trained PT directors and Directors in Training to consistently meet or exceed goals and oversaw entire personal training operations.Grew a PT draft of $11,000 in the first year of operation at Lantana location. Closed out with over $30,000 in PT sales for the first month of in house training.Brought a floundering club up over 125 memberships per month from previous years. Increased monthly membership sales from 185 to 350 at the Lantana location in 2013 with continuing success til this day.Successfully ran highest volume club in region yielding 400+ memberships per month in first two months.Held weekly/monthly training seminars and classes for entire region including other GM’s and Regional managers.Furthered PT sales knowledge by traveling to Georgia to work with Regional Managers to better the regions and clubs. Trained front desk to sell personal training yielding a $3200 month in April in PT sales.Came up with and implemented methods of increasing member retention. Significantly lowered the attrition rate at all three clubs.Ran the beta-testing for a new lead generating software for the company. Trained other managers and employees to use it effectively to drive sales at all locations.Hired and trained two full staffs in 30-60 days each for two new locations. Assisted with operations of pre-sale at those clubs as well. Dr. Bruce Moskowitz, VIP Internal Medicine – West Palm Beach, FLOffice Secretary/Patient Care, October 2010 – April 2012Responsible forAppointment scheduling, answering phones and maintaining medical charts.Corresponding with physicians and hospitals regarding patient records/care.Performing routine medical office procedures including taking/recording vital signs.Assisting doctor during medical exams.Blood and urine specimen collection.Performing EKG’s and PT/INR.Preparing and maintaining exam rooms.Starbucks Coffee – Naperville, ILBarista, Coffee Master and Shift Supervisor, April 2007 – September 2010Responsible forDelivering Starbuck’s legendary customer service to all customers by acting with a “customer comes first” attitude.Responding to customer needs while maintaining ongoing relationships.Training new hires/current employees for personal career growth.Developing product knowledge to drive sales performance.Achieving and exceeding daily/weekly sales goals.Placing/managing daily/weekly product and food orders.Utilizing necessary tools to achieve operational excellence during the shift.Skills and AccomplishmentsTyping WPM: 60+ Advanced knowledge of Microsoft Office, Word/Works, Outlook, Excel, PowerPoint, Lead Dolphin software, Datatrak club reporting system, Mind Body Online software, OTbeat softwareMember 2012 Palm Beach Women’s Semi-Professional football team2005, 2007: ACHA Women's Ice Hockey National Champion1996-Present: Coach children’s’ learn to skate/hockey programs1998-Present: Volunteer in nursing/retirement homes1996-2000: Led Kids Care volunteer program for Make-a-Wish Foundation1996-2000: Active participation in Skates for Kids Foundation ................
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