STATE OF NORTH CAROLINA

STATE OF NORTH CAROLINA

The North Carolina Housing Finance Agency ("Purchasing Agency")

REQUEST FOR PROPOSAL NO. 07-2021 Offers will be publicly opened: Issue Date: 8/17/2021

Refer ALL inquiries regarding this RFP to: HAF_RFP@

Commodity Number:

Description: NC Homeowner Assistance Fund (HAF) Program Administration

Purchasing Agency: North Carolina Housing Finance Agency Requisition No.:

OFFER

The Purchasing Agency solicits offers for Services and/or goods described in this solicitation. All offers and responses received shall be treated as Offers to contract as defined in 9 NCAC 06A.0102(12).

EXECUTION

In compliance with this Request for Proposal, and subject to all the conditions herein, the undersigned offers and agrees to furnish any or all Services or goods upon which prices are offered, at the price(s) offered herein, within the time specified herein.

Failure to execute/sign offer prior to submittal shall render offer invalid. Late offers are not acceptable.

OFFEROR:

STREET ADDRESS:

P.O. BOX:

ZIP:

CITY, STATE & ZIP:

TELEPHONE NUMBER: TOLL FREE TEL. NO

PRINT NAME & TITLE OF PERSON SIGNING:

FAX NUMBER:

AUTHORIZED SIGNATURE:

DATE:

E-MAIL:

Offer valid for ninety (90) days from date of offer opening unless otherwise stated here: _n/a___ days

ACCEPTANCE OF OFFER

If any or all parts of this offer are accepted, an authorized representative of Purchasing Agency shall affix its signature hereto and any subsequent Request for Best and Final Offer, if issued. Acceptance shall create a contract having an order of precedence as follows: Best and Final Offers, if any, Special terms and conditions specific to this RFP, Specifications of the RFP, the Department of Information Technology Terms and Conditions, and the agreed portion of the awarded Vendor's Offer. A copy of this acceptance will be forwarded to the awarded Vendor(s).

FOR PURCHASING AGENCY USE ONLY Offer accepted and contract awarded this date

, as indicated on attached certification,

by

(Authorized representative of Purchasing Agency).

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Table of Contents

1.0 ANTICIPATED Procurement Schedule ....................................................................................... 3 2.0 Purpose of RFP...........................................................................................................................4

2.1 Introduction .............................................................................................................................. 4 2.2 Contract Type .......................................................................................................................... 4 2.3 Agency Background.................................................................................................................4 2.4 PROBLEM Statement .............................................................................................................. 5

3.0 RFP requirements and Specifications .........................................................................................6

3.1 General requirements and Specifications ................................................................................6 3.2 Security Specifications.............................................................................................................6 3.3 Enterprise Specifications .........................................................................................................7 3.4 Business and Technical Requirements....................................................................................7 3.4.1 .................................................................................................................................................. 7 3.5 Business and Technical Specifications ....................................................................................9 3.5.1 .................................................................................................................................................. 9

4.0 Firm Price of Vendor's Offer......................................................................................................11

4.1 firm PRICING ......................................................................................................................... 11 4.2 Payment Schedule.................................................................................................................12

5.0 Evaluation ................................................................................................................................. 12

5.1 Source Selection....................................................................................................................12 5.2 Evaluation Criteria.................................................................................................................. 12 5.3 Best and Final Offers (BAFO) ................................................................................................ 13

6.0 Vendor Information and Instructions ......................................................................................... 14

6.1 General Conditions of Offer ................................................................................................... 14 6.2 General Instructions for Vendor ............................................................................................. 15 6.3 Instructions for Offer Submission ........................................................................................... 17

7.0 Other Requirements and Special Terms ................................................................................... 20

7.1 Vendor Utilization Of Workers Outside of U.S. ......................................................................20 7.2 Financial Statements ............................................................................................................. 20 7.3 Financial Resources Assessment, Quality Assurance, Performance and Reliability RESERVED..................................................................................................................................... 20 7.4 Vendor's License or Support Agreements ............................................................................. 20 7.5 Resellers - reserved...............................................................................................................21 7.6 DISCLOSURE OF LITIGATION.............................................................................................21 7.7 CRIMINAL CONVICTION ...................................................................................................... 21 7.8 Security and Background Checks .......................................................................................... 21 7.9 Assurances ............................................................................................................................ 22 7.10 Confidentiality of offers ............................................................................................................ 22 7.11 Project Management ............................................................................................................... 22 7.12 Meetings..................................................................................................................................22 7.13 Recycling and Source Reduction ............................................................................................ 22 7.14 Special Terms and Conditions.................................................................................................23

Attachment A: Definitions....................................................................................................................24 Attachment B: Department of Information Technology Terms and Conditions.................................... 26 APPENDIX A: Agency Terms and Conditions. Reserved. .................................................................. 48

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Attachment D: Description of Offeror .................................................................................................. 49 Attachment E: FIRM price furnish and deliver Form ........................................................................... 51 Attachment F: Vendor Certification Form ............................................................................................ 53 Attachment G: Location of Workers Utilized by Vendor ......................................................................54 Attachment H: References .................................................................................................................. 55 Attachment I: Financial Review Form ................................................................................................. 56

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1.0 ANTICIPATED PROCUREMENT SCHEDULE

The Agency Procurement Agent will make every effort to adhere to the following schedule:

Action

RFP Issued Pre-Offer Conference (Optional) Written Questions Deadline Agency's Response to Written Questions/ RFP Addendum Issued Offer Opening Deadline Offer Evaluation Selection of Finalists Oral Presentations and/or Product Demonstrations by Finalists (Optional) Negotiations with Finalists

Best and Final Offers Deadline from Finalists Contract Award Protest Deadline

Responsibility Agency Agency Potential Vendors Agency

Vendor(s) Agency Agency Selected Vendors

Agency designees and selected Vendor(s) Selected Vendors Agency Responding Vendors

Date 8/17/21 0/0/00 8/24/21 8/30/21

9/7/21 9/8/21 9/15/21 n/a

9/16/21

9/23/21 9/28/21 15 days after award

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2.0 PURPOSE OF RFP

2.1 INTRODUCTION

The purpose of this RFP is to solicit proposals from vendors who offer services to assist with the administration of the Homeowner Assistance Fund (HAF) program. The North Carolina Housing Finance Agency (Agency) will be administering the HAF program on behalf of the state of North Carolina and the eligible entity, the North Carolina Pandemic Response Office (NC PRO).

2.1.1CONTRACT TERM

A contract awarded pursuant to this RFP shall have an effective date as provided in the Notice of Award. The term shall be three (3) year(s), and will expire upon the anniversary date of the effective date unless otherwise stated in the Notice of Award, or unless terminated earlier. The State retains the option to extend the Agreement for a term of one (1) year, up to a total of three (3) additional years, at its sole discretion.

2.1.2 EFFECTIVE DATE

This solicitation, including any Exhibits, or any resulting contract or amendment shall not become effective nor bind the State until the appropriate State purchasing authority/official or Agency official has signed the document(s), contract or amendment; the effective award date has been completed on the document(s), by the State purchasing official, and that date has arrived or passed. The State shall not be responsible for reimbursing the Vendor for goods provided nor Services rendered prior to the appropriate signatures and the arrival of the effective date of the Agreement. No contract shall be binding on the State until an encumbrance of funds has been made for payment of the sums due under the Agreement.

2.2 CONTRACT TYPE

Definite Quantity Contract - This request is for a close-ended contract between the awarded Vendor and the State to furnish a pre-determined quantity of a good or service during a specified period of time.

The State reserves the right to make partial, progressive or multiple awards: where it is advantageous to award separately by items; or where more than one supplier is needed to provide the contemplated specifications as to quantity, quality, delivery, service, geographical areas; and where other factors are deemed to be necessary or proper to the purchase in question.

2.3 AGENCY BACKGROUND

The North Carolina Housing Finance Agency was created in 1973 under North Carolina General Statute Chapter 122A and is duly existing as a public agency and an instrumentality of the State of North Carolina, with full legal right, power and authority to act throughout the State of North Carolina as a public housing finance agency to serve essential public functions, principally, financing the development of affordable housing.

The Agency's operations are overseen by a geographically diverse, 13-member Board of Directors that includes members with expertise in banking, mortgage servicing, home building and real estate sales. The Governor, President Pro Tempore of the state Senate, and Speaker of the state House of Representatives each appoint four members, and these 12 members elect a 13th. The Board of Directors appoints the Agency's Executive Director, subject to approval by the Governor; and the Executive Director hires all staff.

The Agency's statute describes its board composition, general powers, program authority and financing capability. Among the powers given to NCHFA is the ability to enter into contracts in its own name.

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