EVV MOBILE APPLICATION: How to download and register - …

EVV MOBILE APPLICATION: How to download and register

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Contents

Downloading the CellTrak mobile application for IOS/iPhone ................................... 2 Downloading the CellTrak mobile application for Android........................................ 6 How to register ......................................................................................... 11

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EVV MOBILE APPLICATION: How to download

NOTE: The first step to using the Electronic Visit Verification system is to register with the ACES$ OnlineTM portal. If you already are registered on the portal, you can move directly to downloading and registering for the EVV mobile application. If you are not registered for the ACES$ OnlineTM portal, please do so before continuing with this step. (Please see EVV Mobile Application: How to Register for ACES$ OnlineTM portal user guide.)

Downloading the CellTrak mobile application for IOS/iPhone

STEPS

STEP 1. SETTING UP AN ITUNES ACCOUNT STEP 2. SEARCHING FOR AND INSTALLING THE CELLTRAK APP STEP 3. CREATING A SHORTCUT STEP 4. ENABLING GPS

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Glen Allen, VA 23059

1-833-955-4545

SupportVA@

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Step 1. Setting up an iTunes account

Each device needs an iTunes account. If you already have an iTunes account, proceed to step 2. Otherwise, complete the following:

Open the iTunes app Go to the menu at the top of" the iTunes screen,

select "Account", then select "Sign In" In the Sign in dialog box, select "Create New Apple

ID" On the Create Apple ID screen, enter your email

address and a password to use with your new Apple ID account.

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Glen Allen, VA 23059

1-833-955-4545

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Step 2. Searching for and Installing CellTrak

Select App Store Search for CellTrak Select CellTrak

* Do not select CellTrak 1.7 Install/Download the CellTrak app Open the CellTrak App Tap "Allow" so CellTrak can send you notifications

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Glen Allen, VA 23059

1-833-955-4545

SupportVA@

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Step 3. Creating a shortcut To make things easier for you, we recommend you move the CellTrak Icon to

your home screen Locate the CellTrak icon Press and hold the icon until it wiggles Drag/move the icon to the home screen Tap the home button to save

Step 4. Enabling GPS

*GPS must be enabled ? After the user has registered with

CellTrak, the iOS device asks for permission to use the Location Services ? Tap "Allow"

11551 Nuckols Road Suite R

Glen Allen, VA 23059

1-833-955-4545

SupportVA@

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