Payroll
|Payroll #990-032 |
|POSITION |OHIO DEPARTMENT OF |AGENCY |
|DESCRIPTION |ADMINISTRATIVE SERVICES |Hancock County Job & Family Services |
| | |DIVISION OR INSTITUTION |
| | | |
| | |UNIT OR OFFICE |
| | | Ohio Means Jobs |
|POSITION | State Agency |County Agency |New Position |Change |County of Employment |
|CONTROL | | | | |Hancock |
|NUMBER | | | | | |
|20606.0 | | | | | |
| |USUAL WORKING TITLE OF POSITION |POSITION NO. AND TITLE OF IMMEDIATE SUPERVISOR |
| |Receptionist |20200.0 Eligibility/Referral Supervisor 2 |
| |NORMAL WORKING HOURS (Explain unusual or rotating shift) |
| |From: 8:00 a.m. To: 4:30 p.m. Monday - Friday Page 1of 1 |
| |JOB DESCRIPTION AND WORKER CHARACTERISTICS |
| |% |Job Duties in Order of Importance |Minimum Acceptable Characteristics |
| | |Assists customers applying for employment services available through Ohio Means Jobs. | |
| | |Provides instruction on basic computer sign in procedures, use of computers for employment |Knowledge: Agency policy & procedures: customer |
| |50% |searches and monitors appropriateness of usage, answers routine questions and refers |service: computer/internet etiquette: office equipment|
| | |customers to appropriate work division based on assessment of services needed. Enters job |operation, procedures & practices: |
| | |postings on OMJ and other required websites. Conducts self in a professional manner at all | |
| | |times. Respects agency confidentiality principles. Exhibits regular and predictable |Skills: oral communication: computer operation: |
| | |attendance. |keyboard: organization |
| | | | |
| | | |Abilities: respond to general inquiries: provide |
| | |Primary receptionist for Ohio Means Jobs office. Answers phones, works with other agency |basic instruction and information on routine |
| | |receptionist to maintain phones and reception throughout the day. Greets and directs |procedures: use computer: perform full ranges of |
| | |customers and explains services provided. Maintains schedule of space available for |standard clerical assignments. |
| | |employer use and group sessions. Provides general information about services offered and | |
| | |explains procedures to follow. | |
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| | |Performs general clerical tasks. Including filing, maintains logs, makes copies, prepares | |
| | |mailing, etc. Assembles job search lists and keeps lists current. | |
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| |35% | | |
| | |Completes any/all tasks assigned by immediate supervisor, administrator and/or director. | |
| | |Attends meetings, workshops, training sessions, etc. to remain current with policy and | |
| | |procedures and to enhance job performance. | |
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| |10% | | |
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| |5% | | |
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|CLASS | | | |
|TITLE | | | |
|Unit | | | |
|Support | | | |
|Worker 2 | | | |
|CLASS | | | |
|NUMBER | | | |
|30112 | | | |
| |List Position Numbers and Class Titles of Positions Directly Supervised: |SIGNATURE OF AGENCY REPRESENTATIVE |DATE |
| | |Employee Signature |Date |
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