Organizational Behavior - University of the People

Organizational Behavior

By

Talya Bauer and Berrin Erdogan

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Organizational Behavior

Talya Bauer and Berrin Erdogan

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Flat World Knowledge, Inc.

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Irvington, NY 10533

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Brief Contents

About the Authors

Acknowledgments

Dedications

Preface

Organizational Behavior

Chapter 1

Managing Demographic and Cultural Diversity

Chapter 2

Understanding People at Work: Individual Differences and Perception

Chapter 3

Individual Attitudes and Behaviors

Chapter 4

Theories of Motivation

Chapter 5

Designing a Motivating Work Environment

Chapter 6

Managing Stress and Emotions

Chapter 7

Communication

Chapter 8

Managing Groups and Teams

Chapter 9

Conflict and Negotiations

Chapter 10

Making Decisions

Chapter 11

Leading People Within Organizations

Chapter 12

Power and Politics

Chapter 13

Organizational Structure and Change

Chapter 14

Organizational Culture

Chapter 15

Index

Contents

About the Authors

1

Acknowledgments

2

Dedications

3

Preface

4

Chapter 1

Organizational Behavior

Understanding Organizational Behavior

Chapter 2

Chapter 3

Chapter 4

7

8

Understanding Your Learning Style

13

Understanding How OB Research Is Done

15

Trends and Changes

17

Conclusion

22

Exercises

22

Endnotes

23

Managing Demographic and Cultural Diversity

25

Demographic Diversity

27

Cultural Diversity

38

The Role of Ethics and National Culture

44

Conclusion

45

Exercises

46

Endnotes

47

Understanding People at Work: Individual Differences and Perception

49

The Interactionist Perspective: The Role of Fit

50

Individual Differences: Values and Personality

52

Perception

60

The Role of Ethics and National Culture

66

Conclusion

68

Exercises

69

Endnotes

70

Individual Attitudes and Behaviors

73

Work Attitudes

74

Work Behaviors

78

The Role of Ethics and National Culture

84

Conclusion

85

Exercises

86

Endnotes

87

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