Organizatinal development - PONDICHERRY UNIVERSITY

嚜燕ONDICHERRY UNIVERSITY

(A Central University)

DIRECTORATE OF DISTANCE EDUCATION

Organizational Development and Change

Paper Code: MBHR 4001

MBA - HRM

IV - Semester

Authors

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Prof. Santhosh Dhar

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Prof. U.R.Dhar

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Prof. Kasp Raju

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Prof. Shaik Mohd

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Prof. G.Shankar

All Rights Reserved

For Private Circulation Only

TABLE OF CONTENTS

UNIT

LESSON

I

1.1

Change

3

II

2.1

Resistance to Change

19

3.1

Change Programs

35

3.2

Effectiveness of Change Programs

45

3.3

Change Process

53

3.4

Job Redesign: Quality of Work Life and Job Enrichment

61

3.5

Socio-Technical Systems

71

4.1

Introduction to Organisation Development

79

4.2

Foundations of Organization Development

84

4.3

Recent Organisation Development Strategies

91

5.1

Organisational Development Intervention

101

III

IV

V

TITLE

PAGE NO.

MBA(HRM) - IV Semester

Paper Code: MBHR 4001

Paper 每 XVI

Organizational Development and Change

Objectives

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To emphasise and understand the necessity for change

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To understand the resistance to change and the process of change

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To familiarise the concepts and techniques of OD

Unit - I

Change - Stimulating Forces - Change Agents - Planned Change - Unplanned Change

每 Models of Organisational Change - Lewin's Three Step Model.

Unit - II

Resistance to Change - Individual Factors - Organisational Factors 每 Techniques to

Overcome Change.

Unit - III

Change Programs 每 Effectiveness of Change Programs - Change Process - Job

Redesign - Socio-Technical Systems.

Unit - IV

OD - Basic Values - Phases of OD - Entry - Contracting - Diagnosis 每 Feedback Change Plan - Intervention - Evaluation - Termination.

1

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