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Content List
SkillGate offers a wide range of off the shelf content typically in the Management, Business, Communication, Personal Skills and Office IT subjects.
SkillGate partners also offer a wide range of content, normally in specialist subject areas.
This document lists the full range of SkillGate products, and provides an overview of partner products.
Date: 19 July 2010
Contact: Ian Page
Direct Line: 01730 815670
SkillGate Ltd
Apsley House
Church Hill
Midhurst, West Sussex
GU29 0DH
Content
1. SkillGate Content & 3rd Party Content Purchase
2. Academy10 Tutorials – Off-the-Shelf Content
3. Academy10 Certificate Packages – Off-the-Shelf Content
4. Academy10 Regulatory Tutorials – Editable Content
1. SkillGate Content & 3rd Party Content Purchase
SkillGate off-the-shelf content is available through the Academy10 brand.
3rd Party Specialist Content is available through additional branded web sites that are part of the SkillGate system. Beow we list the main sites and examples of the content included.
Hospitality – wrelearning.co.uk
• Selling Alcohol Responsibly
• Wine Tips
• Food Hygiene Levels 1 and 2
• Health and Safety for Food Workers
Building & Construction – brandonlearning.co.uk
• Abrasive Wheels
• Cartridge Operated Fixing Tools
• CAT and Genny
• Harness and Lanyard Training
• Safe Handling and Transportation of LPG HAVi
Pest Management – bpca.
• Principles of Pest Management
Health Safety Security and Environment – hsse.
• COSHH
• Confined Space Awareness
• Fire Marshalls
• Using Ladders and Steps
• Manual Handling
• Environmental Awareness
Small to Medium Sized Enterprises – smw.skillgate.co.uk
• Sales, marketing and subjects appropriate for SMEs
2. Academy10 Tutorials – Off-the-Shelf Content
Academy10 Personal Trainer offers new tutorials three times a week.
Illustrations of recent Personal Trainer tutorials include:
19-Jul Problem Solving
16-Jul Employment Law Update 2010
13-Jul MS Outlook - Adding a Signature
12-Jul Change Your Inner Dialogue
09-Jul The 4 Ps of Marketing
06-Jul Pictures & Images - MS Word
05-Jul Secrets of Persuasion
02-Jul How to Motivate People (3 theories)
30-Jun Goal Seek - MS Excel
28-Jun Improve Your Memory
24-Jun How to get more done - delegate!
22-Jun MS Word - Find and Replace
21-Jun Taking Minutes in Meetings
16-Jun MS Excel - Sorting & Filtering
12-Jun Absence Management - The Back to Work Interview
28-May Bullying & Harassment - Personal Trainer
17-May Adult Learners Week - World Cup Kit Challenge 2010
10-May Successful Networking - Personal Trainer
04-May MS Excel - Pivot Tables - Personal Trainer
27-Apr Charisma - Developing the X Factor
16-Apr How to be an Influencing Star
14-Apr Delivering Fantastic Customer Service - Personal Trainer
09-Apr Asbestos Awareness - Personal Trainer
29-Mar Managing Your Manager - Personal Trainer
24-Mar Environmental Awareness - Personal Trainer
15-Mar Negotiating - A Game - Personal Trainer
10-Mar Assertiveness and Self Confidence - Personal Trainer
01-Mar Managing eMail Overload - Personal Trainer
15-Feb Giving Critical Feedback - Personal Trainer
08-Feb Conflict Resolution Scenarios - Personal Trainer
08-Feb He missed the deadline! - A coaching opportunity - Personal Trainer
25-Jan Getting more from MS Excel Spreadsheets - Personal Trainer
18-Jan Grammar and Writing Skills - Personal Trainer
3. Academy10 Certificate Packages
Academy10 includes 34 Certificate packages in four main subject groups. Each Certificate includes a range of content objects that can be accessed and uses on a ‘stand alone’ basis through the Library see below.
1. Management
Change Management
Coaching for Performance Improvement
Developing People
Diversity in the Workplace
Grievance, Discipline & Dismissal
Managing Conflict at Work
New Manager
Productive Meetings
Project Management
Recruitment
Teams & Leadership
The Financial Manager
Incuded Tutorials
Absence Management - The Return to Work Interview
Charisma - Developing the X Factor
Communicating with People with Dementia
Conflict Resolution Scenarios 1.1 - Personal Trainer
Conflict Resolution Scenarios 1.2 - Personal Trainer
Conflict Resolution Scenarios 1.3 - Personal Trainer
He missed the deadline! - a coaching opportunity
How to get more done - delegate!
How to Motivate People - (3 theories)
Managing Email Overload
Managing Your Manager - 6 rules for success
Meetings - You have rights!
Promoting Diversity
Setting Objectives
Successful Networking
Included eBriefings
Balance Sheets
Behaviour Based Interviewing
Budgeting and Budgetary Control
Change Management - An Organisational Design Model
Change Management - An Overview
Change Management - Different Change Scenarios
Change Management - Tools for Change 1
Change Management - Tools for Change II
Conflict Management within Teams
Controlling Absence
Credit Management
Delegation
Developing The Team
Dismissal
Dismissal, Discipline And Grievance - The Law
Dismissal, Discipline and Grievance – The Practice
Embracing Diversity
Financial Strategy Awareness
High Performance Teams
Influencing Meetings
Interviewing for Information
Introduction to Competency
Introduction to Leadership
Learning With Style
Managing Meetings
Meetings Overview
Motivation
Performance Management - The Basics
Psychometric Testing - The Tools
Psychometrics - An Overview
Reading Accounts
Recruitment and Selection
Recruitment and Selection Interviewing Skills and Approaches
Resolving Team Conflict
Setting Objectives
Team Building
Training - Identifying Development Solutions
Training Needs Analysis (part 1)
Training Needs Analysis (part 2)
Understanding Learning Style Preferences
Verbal Communication
Work Smarter by Prioritising
Writing Minutes
2. Personal Development
Advanced Communication Skills
Assertiveness
Better Written English
Communication Skills
Decision Making & Problem Solving
Developing Self Esteem
Influencing
Making the Most of Your Appraisal
Managing Stress in the Workplace
Mind Skills
Personal Development
Presentation Skills
Priority & Time Management
Supervisory Skills
Included Tutorials
Achieving Work Life Balance
Appraisal Techniques
Assertiveness Tutorial
Building Self-Belief
Change Your Inner Dialogue
Charisma - Developing the X Factor
Giving Critical Feedback
How to be an Influencing Star
Improve Your Memory
Key Minute Taking
Secrets of Persuasion
Stress Management
Time & Priority Review
Included eBriefings
1. Effective PC Presentations
2. Views, Presentations and Slides
Advanced Creativity
Appraisals
Are You Listening Carefully?
Body Language Awareness
Building More Self-Confidence: Exercises
Communicating
Communicating - A Checklist
Communicating by Email
Confidence Building
Coping with Stress
Creative Problem Solving
Cross Cultural Communication
Dealing with Difficult Customers
Effective Influencing Skills
Eliminating Wasted Time
Everybody Can Benefit from Boosting Self-Belief
Facilitation
Giving and Receiving Feedback
Grammar - More Punctuation
Grammar - Simple Rules
Grammar - Spelling
High Performing Teams
Improving Relationships with Emotional Intelligence
Influencing - Daily Exercises
Introduction to Assertiveness
Introduction to Stress at Work
Letter Writing
Making Decisions
Making your Views Heard
Managing Your Boss
Memory
More Problem Solving Techniques
Networking
Persuasion
Presentation Skills
Public Speaking
Reading Skills
Recognising and Measuring Stress
Recognising the Signs of Stress
Report Writing
Stress Avoidance Techniques
Successful Influencing
T&P - Stop Time Wasters
Techniques for Personal Change
The Importance of Owning Your Own Development
Time & Priority - Basics
Time & Priority - Control Techniques
Time & Priority - the Right Thing
Understanding your Objectives
Why Be Innovative and Creative?
Work/Life Balance - Options for Change
Work/Life Balance and Flexible Working
3. Sales & Service
Customer Service Management
Delivering Customer Service Excellence
Negotiating
Selling Skills
Included Tutorials
Competing Through Customer Service
Delivering Fantastic Customer Service
Negotiating - A Game
Included eBriefings
1. Understanding your Customer
2. Facing the Customer
3. Making the Most of Customer Feedback
About Customer Relationship Management
Closing a Sale
Customer Relationship Management
Customer Relationship Management in Action
Customer Service on the Web
Dealing with Difficult People and Situations
Giving Constructive and Receiving Critical Feedback
How to Communicate with Customers on the 'Phone
Negotiating Skills
Negotiating: Tactics and Their Solutions
Painless Selling for Non-Sales People
Sales Campaign Management
Simple Problem Solving Tips
Skills for Creating Loyalty when Facing the Customer
The Customer Centric Organisation
Understanding your Customer
Using NLP within the language of Selling
Verbal Communication Skills
4. MS Office IT
MS Access 2003
MS Excel 2003/2007
MS Outlook 2003
MS Powerpoint 2003
MS Word 2003
Included eBriefings
AutoFormat, Tab Order and Background Graphics
Data Validation and Form Modification
Expressions, Command Buttons, Groups, Events and Conditional Macros
Expressions, Totals and Parameters in Reports and SubReports
Introducing Relationships
Printing
Understanding Databases
Advanced Macro Notes
Advanced Text Boxes
Aligning, Spacing and Format Painter
Appointments
Archiving Data
Attachments
AutoCalculate
AutoFit and Table AutoFormat
AutoFormat, AutoCorrect and Change Case
AutoSum
AutoSum, Conditional Functions, Formatting and Data Forms
Borders, Shading and Tables
Bullets, Numbering and Tabs
Calendar, Signatures and Advanced Settings
Calendars
Cell Alignment and Help Features
Cell Layouts
Character Effects
Charts
Comments, Tracking Changes, Templates and Macros
Composing and Receiving E-mails
Contacts and Distribution Lists
Creating Templates
Custom Number Formats
Default Form View, Forms and SubForms
Editing and Font Styles
Emails, Faxes and Web Pages
Expressions in Forms and SubForms, Multiple Select and Calculations Queries
Filling Cells & AutoFill
Find and Replace, Copying and Moving Text
Finishing Off
First Steps
First Steps in Word
First Steps with Access
Folders and Advanced Searches
Footnotes
Form Design Techniques
Form Sections and Controls
Formatting and Organising E-mail Messages
Forms, Creating from wizard
Formula Auditing, SpellChecker, Goal Seek and Data Tables
Formulas
Functions
Getting Started
Getting Started with Outlook
Graphics, Drawing Objects and Watermarks
Headers and Footers
Hidden Slides, Bullets, Tabs and Indents
Importing Data
Importing Data Continued...
Importing Text Files
Indents
Introduction to reports
Letter Wizard and Printing
Line Spacing, The Format Painter and the Undo, Redo & Repeat Function
Linking Workbooks
Lists, AutoComplete and Pick from List
Logical Functions
Macros and the Creation of Toolbar Buttons
Mail Merge and Data Sources
Make Table, Append, Update and Delete Queries/Report Design
Managing, Searching and Securing Files and Documents
Match, Lookup and Worksheet Security
Microsoft Excel 2007 Advanced - Key Changes From 2003
Microsoft Excel 2007 Beginners - Key Changes From 2003
Microsoft Excel 2007 Intermediate - Key Changes From 2003
Moving Slides, Transferring Slides and Applying Headers & Footers
Navigating through documents
Navigating, Printing and Multiple Presentations
Navigation, Editing and Deleting of forms
Numbering, Date and Time Insertion and Changing Slide Size
Office Assistant
Organisation, Views and Alerts
Outlining
Paragraph Alignment and Inserting Charts/Pictures
Paragraph and Line Spacing/Find and Replace
Paragraphs and Special Characters
Parameter and Crosstab Queries
Printing
Receipts, Flags, Attachments and Rules
References
Relationships with Table Wizard and Labels
Reveal Tool, Hyphenation and Document Properties
Rows and Columns
Rows, Columns, Formatting and Table Properties
Saving as Web Pages
Scenarios, Subtotals and Pivot Tables
Sections
Selecting Text, Font Styles and Colours
Series
Shapes, AutoShapes and Formatting of Text Boxes
Slide Transitions, Timings and the use of pens
Smart Tags
Sorting Data and Using Find and Replace
Sorting Options, Columns, Pictures and Images
Styles and Reveal Formatting
Tables and Charts
Tables and Field Properties
Text Boxes, Importing and Heading Styles
Text Editing
The Microsoft Office Address List
The SpellChecker and Creating Text Boxes
Using Database Wizard
Using Date, Financial and Conditional Functions
Using Tables and AutoFit
Using WorkSheets and WorkBooks
Using Workspace Files
Views, Presentations and Slides
Widows, Orphans and Paragraph Styles
Workbooks
Working with Text
3. Academy10 Regulatroy Tutorials
SkillGate offers a wide range of Customisable Regulatory tutorials including:
Anti-Money Laundering Refresher 2010
Asbestos Awareness
Corporate Manslaughter and Corporate Homicide Act 2007
COSHH
Data Protection
Display Screen Equipment (DSE)
Employment Law
Financial Crime Refresher
Fire & Evacuation - Annual Refresher
First Aid Scenarios & Refresher
FSA Regulations: Complaints Handling
H&S Risk Assessment - Food Industries Un
H&S The Law and Your Responsibilities
Health & Safety for Managers
Health & Safety programme and Food Hygiene
How to Manage Information Securely
Infection Control Training
Information Security Induction Training
Leatherhead Food Microbiology Certificate Demonstration Leatherhead
Manual Handling
Pandemic Management Awareness
Promoting Diversity
Safeguarding Children & Vulnerable Adults
Selling Alcohol Legally and Responsibly
Treating Customers Fairly
Valuing Diversity, Equality and Inclusion
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