Warwick.ac.uk
In-Place Repair of an Outlook Profile
1. Start Outlook
2. Click the File Tab
3. Click the Account Settings button, followed by Account Settings…
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This will open the Account Settings window;
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4. Select the E-mail tab
5. Click on your Microsoft Exchange account to highlight it
6. Click Repair; this will pop-up the Repair Account window
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7. Click Next
After a delay, you will see a Problem Connecting to Server message. This is OK.
8. Change the email address shown in the E-mail Address box to your email login ID; yourusercode@live.warwick.ac.uk
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9. Click Retry
There will be a delay, and eventually you will see this notification;
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10. Click OK
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11. Click Finish
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12. Click Close
Restart your Outlook client
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