LPCR2 Service Process Work Instruction

Title

LPCR2 Service Process Work Instruction

Doc Type

Service Process Document

Doc ID

Doc State

Released

State Date

Ref. Product DMR:

3323299

Page

1 of 23

Doc Rev

C

2/26/2020

Ref. PFMEA:

Ref. PFMEA Rev:

This document is electronically signed in the Physio-Control, Inc. Product Lifecycle Management (PLM) System. Approvals can be

obtained from the PLM system which displays the selected approvers, their approval roles, and approval dates.

PROPRIETARY AND CONFIDENTIAL DOCUMENT FOR PHYSIO-CONTROL, INC. USE ONLY. This document is property of PhysioControl and may not be used, reproduced, published or disclosed to others without authorization from Physio-Control.

Owner

Attachments (Optional):

Corporate

Qty

Pages

Page Sequencing

Change Description

Revised title from Service Manual, LPR2 to LPCR2 Service Process Work Instruction

Revised document type from Product Drawing to Manufacturing Specification

Update document template to 7000743 revision B, changed format to match new template requirements.

Removed and replaced all Physio Part Numbers with Catalog Numbers throughout.

Added definitions for LIFENET and LDA.

Removed Table of Contents

Removed sections that are duplicated with the Operating Instructions

Minor grammatical corrections and clarifications throughout the document.

Added Service Replacement Procedures Index

Revised Replacement Procedures to align with current Manufacturing Process Work Instructions and added pictures for reference

Replaced System Context Diagram to align with LPCR2 Product Architecture Description 3312488

Align troubleshooting tips and voice prompt descriptions with LPCR2 Operating Instructions

Removed Sample Warranty Void Letter and Warranty Void Letter template part numbers in table.

Refer to redlines for details of change

Template: 7000743_B

Title

LPCR2 Service Process Work Instruction

Doc Type

Service Process Document

Doc ID

Doc State

Released

State Date

Ref. Product DMR:

Ref. PFMEA:

3323299

Page

2 of 23

Doc Rev

C

2/26/2020

Ref. PFMEA Rev:

Purpose:

This Service Process Work Instruction defines the steps to troubleshoot and repair the LIFEPAK CR2 defibrillator.

Scope:

This document applies to Service technicians, trained to this Process Work Instruction, and the processes performed in preparing devices for use. The

procedures set forth in this document were derived from manufacturing process documents. This document is limited to LIFEPAK CR2 devices. All

other devices are outside the scope of this process work instruction.

Related Documents:

Document No.

Title

3321515

Instructions, Operating, LIFEPAK CR2

3322174

Guide, Wireless Setup, LIFELINK, LIFEPAK CR2

3323342

Test Procedure, Manual PIP, LPCR2

Service Personnel Qualifications

These instructions are intended for authorized Service Representatives and Service Providers who have been trained to the Service procedure and

who are familiar with the LIFEPAK CR2 defibrillator.

Preface:

This Service Process Work Instruction describes how to support the following tasks for the LIFEPAK CR2 defibrillator:

? Replacement Procedures

? Troubleshooting common issues

? Preventative Maintenance

Another publication, the LIFEPAK CR2 Defibrillator Operating Instructions (CAT 26500-003800 for cprINSIGHT and CAT 26500-003754 for no

cprINSIGHT), is for use by physicians, clinicians, and emergency care providers. The operating instructions provide step-by step instructions for use,

as well as operator-level testing and maintenance.

Template: 7000743_B

Title

LPCR2 Service Process Work Instruction

Doc Type

Service Process Document

Doc ID

Doc State

Released

State Date

Ref. Product DMR:

3323299

Ref. PFMEA:

Page

3 of 23

Doc Rev

C

2/26/2020

Ref. PFMEA Rev:

Definitions, Acronyms, and Abbreviations

Term/Abbreviation

Definition

802.11

Commonly known as "Wi-Fi," the IEEE 802.11 standards provide the wireless counterpart to

Ethernet, and the Wi-Fi Alliance certifies products.

AED

Automated External Defibrillator. A device that evaluates the patient¡¯s heart rhythm and

delivers an electrical shock to the heart if a shockable rhythm is detected.

ASR

Account Support Representative - a Physio-Control support team member dedicated to

supporting customers with a full AED support service contract.

CR2

LIFEPAK CR2 Defibrillator

DTx

DT Express? Data Transfer Software

FSR

Field Service Representative (services products in the Field)

LIFELINK

LIFELINKcentral AED Program Manager, a user interface on the LIFENET system designed

for Workplace and Community Customers to view and manage their AED programs

including devices, maintenance, and training.

LIFENET

Stryker¡¯s cloud system that provides a wide variety of capabilties for supported devices

including device asset management, data routing, and end user applications.

LDA

LIFENET Device Agent ¨C PC Application used to deploy software updates and configuration

changes from LIFENET to a supported Stryker device.

OI

Operating Instructions

Template: 7000743_B

Title

LPCR2 Service Process Work Instruction

Doc Type

Service Process Document

Doc ID

Doc State

Released

State Date

Ref. Product DMR:

3323299

Ref. PFMEA:

4 of 23

Doc Rev

C

2/26/2020

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PCO file

Physio Case Object file, a data format for a combination of device data and user-entered

data. Data in this format can be imported and exported by Physio-Control data management

applications.

SmartDesk

Data Solutions Technical Support

WCT

Wireless Configuration Tool is a software Application to configure Wi-Fi connection in the

LIFEPAK CR2? Defibrillator.

Workplace and

Community

A Physio-control customer segment that represents public access locations for Automated

External Defibrillators such as schools, government agencies, airports, health clubs, and

workplaces.

Tools Required: (substitution of equivalent or better equipment allowed)

Computer ¨C Win 7, equivalent or better.

Cable, USB2.0 A Male to Micro-B, L 5.5 ft. (21300-008143)

Torque Driver ¨C Hand Operation, with an adjustable range of 5 ¨C 12 in-lbs.

Driver Bits ¨C P1 (2¡±minimum shaft), P2 (5¡± minimum shaft), P0 power drive bit,Torx, T-15 (2¡± minimum shaft).

Tools defined in the PIP - TCP sections of Test Procedure, Manual PIP, LPCR2, 3323342.

?

Page

Torque Driver conversions ¨C

o 2 in-lbs. =22.5 cNm

o 4 in-lbs. = 45 cNm

o 6.8 in-lbs. = 77 cNm

o 10 in-lbs. = 113 cNm

Template: 7000743_B

Title

LPCR2 Service Process Work Instruction

Doc Type

Service Process Document

Doc ID

Doc State

Released

State Date

Ref. Product DMR:

Ref. PFMEA:

3323299

Page

5 of 23

Doc Rev

C

2/26/2020

Ref. PFMEA Rev:

Warnings and Cautions:

THIS DEVICE HAS NO INTERNAL SERVICEABLE PARTS AND SHOULD NOT BE OPENED FOR ANY REASON.

LETHAL VOLTAGES MAY BE PRESENT INSIDE THIS DEVICE. DO NOT OPEN THIS DEVICE. DOING SO MAY RESULT IN

INJURY OR DEATH.

General Requirements:

?

?

?

?

Unless specifically noted, all removed fasteners are to be discarded and new fasteners used for reassembly.

All removed parts with adhesive backing are to be discarded and new parts used for reassembly.

Unless specifically noted, all removed parts, except fasteners and adhesive backed parts, are to be kept with the device being upgraded and

re-used to reassemble the device.

Inspect all removed components for damage during disassembly and replace all damaged parts with new parts.

Template: 7000743_B

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