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Mr John Smith

99 High Street, Anywhere Town, Sussex ABC999

( +44(0)20 9999 9999 ( johnsmith@

PROFILE

I am a versatile and energetic problem solver and manager. I have experience in facilities management, project management, staff management, system design and software development. With fifteen years experience in Information Technology I am looking to take my expertise into an organisation requiring a manager focusing on end user requirements.

EXPERTISE

|Microsoft Office |Microsoft Windows |UNIX implementation and administration |

|Systems Analysis |Systems Design |Network Design & Implementation |

|Business Analysis |Macro Programming |InfoBASIC |

|Perl |Account Management |Report Writing for technicians and end users |

|Staff Management |Change management |Studying for Security+ |

ABC SOFTWARE COMPANY

1994 – Present

ABC Software Company provides software and facilities management services to Lloyd’s insurance brokers and commodity traders. During my eight years with the company I have had significant exposure to both the facilities and software sides of both client areas.

Director of Facilities Management

• Grew department to generate half the company’s annual revenue.

• Expanded department to service twelve clients over twenty sites.

• Grew department from one to eleven staff.

• Provide technical consultative services to clients at board level.

• Translate client requirements into technical specifications.

• Provide lateral thinking solutions for all company clients.

• Provide account management for client sites.

• Manage budgets and growth in line with company expectations.

• Provide day to day technical assistance to staff.

Associate Director

• Created the facilities management department.

• Provided account management for a variety of company clients.

• Specialist project work relating to software systems integration.

Analyst/Programmer

• Systems design for insurance and commodity trading packages.

• Software development for insurance and commodity trading packages. End of page 1 of 2

Mr John Smith

99 High Street, Anywhere Town, Sussex ABC999

( +44(0)20 9999 9999 ( johnsmith@

XYZ COMPUTERS LTD

1989 – 1994

XYZ Computers Ltd provides subscription and advertising management software to the magazine publishing industry. At my time at the company I had a customer based role, spending much time on site making bespoke changes to software systems. The systems programming role developed as the company undertook a project to convert the bureau system from a legacy mainframe platform to an open UNIX base.

Systems Programmer

• UNIX systems programmer on an application conversion project.

• Create job and print managing systems familiar to VMS operators.

• Automate the conversion of legacy JCL script to UNIX shell script.

• Create a JCL script generator for UNIX.

Programmer

• Specify and code changes to the standard subscription packages.

• Specify and code bespoke modules as defined by clients.

• Liaise with clients at board level regarding change requirements.

INTERNATIONAL COMMUNICATIONS ASSOCIATION (ICA)

1987 – 1989

ICA provided communications services to journalists prior to the prevalence of the Internet. Specialising in transmission of news stories to and from disparate systems a great deal of integration and analysis work was required. Specialist work included a pilot project to transmit press releases from the United States Information Agency to major news outlets in Israel via the United States Embassy in Tel Aviv.

Communications Consultant

• Design and code bespoke messaging software.

• Liaise with news providers in order to integrate with their systems.

• Manage communications systems to ensure prompt delivery of news.

EDUCATION

BSc (Hons) Upper Second, The Open University; Computing Subjects & Change Management 1996

3 GCE A Levels, Trinity School; Physics, Maths, Electronics 1986

Currently studying for the CompTIA Security+ Qualification

PERSONAL

|Date of birth : |21 August 1969 |Nationality : |British |

|Marital status : |Divorced |Driving licence : |Full, Clean |

|Dependents : |One |Languages : |English, German |

REFERENCES

Professional and personal references are available on request.

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