Novartis No PO No Pay Policy Communication
Effective October 1, 2018
No Purchase Order (PO) No Pay policy
Novartis will be introducing a ¡°No Purchase Order (PO) No Pay¡± policy effective October
1, 2018. This means that Novartis will be strictly enforcing the policy that a PO is required
for all goods and services ordered from all our external suppliers.
This policy has clear benefits for both your organization and Novartis. A PO ensures
appropriate management approval and full compliance with all applicable laws and
Novartis policies, which results in on-time payment, and strengthens our relationship with
you.
All suppliers will now have to request a PO number from their Novartis business partner
prior to issuing goods or services. Invoices received without a PO number will not be
processed and a return communication will be issued to you to provide the PO. This could
result in a delay in the payment process.
Novartis PO numbers will be communicated to suppliers by the preferred method of
communication in your country. To facilitate on-time payment to suppliers, Novartis also
strongly encourages the usage of electronic invoicing as the new way of doing business
in the following countries- Switzerland, US, UK and Ireland, Spain, Italy, France,
Germany, Austria, Czech Republic, Canada (Pharma). We shall also be ready with our
eInvoicing program by Q1, 2019 for the following countries: Singapore, Hungary,
Romania, Slovakia, Slovenia, Poland, Netherlands, Belgium, Australia, New Zealand,
Japan, Mexico, and Brazil.
Please ensure that you reach out to your local Novartis Procure-to-Pay contact
(Procurement or Accounts Payable) for any questions related to the No PO No Pay policy.
Also please send a mail to contact.elink@ to initiate electronic invoicing.
We thank you for your support to this policy change and adherence to the No PO No Pay
policy.
No Purchase Order (PO) No Pay policy
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