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PNG LABOUR MARKET AND SKILLS SURVEY 2009

This survey is being undertaken by the Institute of National Affairs (INA) and the Business Council of PNG with support from the Asian Development Bank (ADB) to better understand important information about labour market trends and skills/training needs in Papua New Guinea. It would therefore be appreciated if care is taken to complete this questionnaire with accuracy. Be assured the information you provide will be treated as confidential, hence no specific company information will be provided in any published material resulting from this survey without prior consent.

Please complete one form for “each trading company” under your registered company name.

Send the completed form to the Institute of National Affairs in the enclosed envelope by mail or through email/fax to the following address:

▪ Postal address –

Institute of National Affairs, P O Box 1530, PORT MORESBY, NCD;

▪ Fax – 321 7223; and

▪ E-mail address: Kenson.Kiopa@

For further information and queries, call Kenson Kiopa on 321 1044 or 321 1045.

Note: We are expecting the completed questionnaire to be back with us by late May 2009, for us to prepare a full report by July, 2009.

In order to be sure there is no duplication we request the following company details:

Register Company Name:

Trading Company Name:

Main Business Activity:

Main Province of Activity:

Please also provide your contact details to contact you should any queries arise:

Contact Person:

Phone:_______________________________________________________________

Fax:_________________________________________________________________

Email:_______________________________________________________________

Do you wish to receive the copy of the report? Yes □ No □

Section A: Perception Questions – to be filled out by Management

The following questions have multiple-choice options ranging from 1 to 6. Please mark the answer you think best reflects your opinion.

A1. In your opinion, does a skill gap exist within certain category of occupation of your local staff?

|Type of Occupation/Job Categories | n/a Strongly Disagree Strongly Agree |

|HR Specialists are inadequately skilled |0 1 2 3 4 5 6 |

|Accountants are inadequately skilled |0 1 2 3 4 5 6 |

|Engineers are inadequately skilled |0 1 2 3 4 5 6 |

|IT Staff are inadequately skilled |0 1 2 3 4 5 6 |

|Other Professionals (specify): |0 1 2 3 4 5 6 |

|Mechanics are inadequately skilled |0 1 2 3 4 5 6 |

|Agro-Forestry Staff are inadequately skilled |0 1 2 3 4 5 6 |

|Construction Staff are inadequately skilled |0 1 2 3 4 5 6 |

|Electricians are inadequately skilled |0 1 2 3 4 5 6 |

|Other Trade Workers (specify): |0 1 2 3 4 5 6 |

| | |

|Other staff …. e.g. Admin, Security, etc. |0 1 2 3 4 5 6 |

A2. If applicable, what do you think is the reason for any existing skill gap in your local workforce?

|Type of Skill | n/a No Problem Severe Problem |

|Lack of experience/recently recruited |0 1 2 3 4 5 6 |

|Lack of motivation |0 1 2 3 4 5 6 |

|Failure to train and develop staff |0 1 2 3 4 5 6 |

|Inability of workforce to keep up with change |0 1 2 3 4 5 6 |

|Recruitment problems |0 1 2 3 4 5 6 |

|High staff turnover |0 1 2 3 4 5 6 |

|Other reason(s), specify: |0 1 2 3 4 5 6 |

A3. In your opinion, how difficult is it to find local workers with the following competencies/abilities?

|Type of Competency/Ability |No Problem Very Difficult |

|Oral Communication |1 2 3 4 5 6 |

|Leadership |1 2 3 4 5 6 |

|Team Working |1 2 3 4 5 6 |

|Customer Handling Skills |1 2 3 4 5 6 |

|Self Motivated |1 2 3 4 5 6 |

|Literacy Skills |1 2 3 4 5 6 |

|Numeracy Skills |1 2 3 4 5 6 |

|General User IT Skills |1 2 3 4 5 6 |

|Other(s), specify: |1 2 3 4 5 6 |

| | |

A4. In your opinion, what sort of skill training program should be provided to the local staff to improve their skills and competency levels?

|Type of Training | Strongly Disagree Strongly Agree |

|In-house training is effective |1 2 3 4 5 6 |

|Privately operated training is effective |1 2 3 4 5 6 |

|Government operated training is effective |1 2 3 4 5 6 |

|Overseas training is effective |1 2 3 4 5 6 |

|Further study programs are effective |1 2 3 4 5 6 |

|Other Training is effective (please specify): |1 2 3 4 5 6 |

| | |

| | |

A5. If applicable, why does your organisation employ non-citizen employees?

|Reason |Strongly Disagree Strongly Agree |

|Non-Citizens more productive |1 2 3 4 5 6 |

|Non-Citizens more impartial/neutral, i.e. no |1 2 3 4 5 6 |

|wantoks | |

|Non-Citizens more reliable/honest |1 2 3 4 5 6 |

|Non-Citizens more time conscious/punctual |1 2 3 4 5 6 |

|Non-Citizens good work ethics |1 2 3 4 5 6 |

|Non-Citizens aid capacity building process |1 2 3 4 5 6 |

|Non-Citizens bring specialist skills/experience |1 2 3 4 5 6 |

|Other, specify: |1 2 3 4 5 6 |

| | |

Section B: Qualitative Questions– to be filled out by the Human Resources Section.

The following questions are short answer questions. Please provide short answers as required.

Organisation Structure

B1. As at 31 December 2008, how many of your employees are;

i) on full-time? _________________

ii) on part-time?_________________

iii) females (only full-time)?________

B2. Please list the type of occupation in which non-citizens are currently working in your company.

|No. |Type of Occupation of Non-citizen |Number of Non-citizens (Quantity) |

|e.g. |Building Construction Supervisor |2 |

|1. | | |

|2. | | |

|3. | | |

|4. | | |

|5. | | |

|6. | | |

|7. | | |

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B3. List the type of occupation in which your business needs more non-citizens to be employed in by the number needed.

|No. |Type of Occupation |Number of Non-citizens needed |

|e.g. |Civil Engineers |2 |

|1. | | |

|2. | | |

|3. | | |

|4. | | |

|5. | | |

|6. | | |

|7. | | |

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|9. | | |

Training and Work Force Development Activities

B4. Does your business formally assess whether or not there are skills gaps? Yes □ No □

B5. Did you have a staff training program for your staff in 2008? Yes □ No □

B6. If yes to B5, how much was the annual budget allocation for staff training in the various job categories in 2009?

|No. |Job Categories |Number of Staff Trained |Budget Allocated |

|1. |Professional Staff (IT, engineers etc) | | |

|2. |Technical Trade staff (electricians, mechanics etc) | | |

|3. |Other, please specify: | | |

| | | | |

Vacancies and Recruitment

B7. List the positions for which you currently have vacancies. Also put a tick (√) for the current vacant position(s) for which you still haven’t recruited a person even after six (6) months.

|No. |Current Position Vacancies |Vacancies for more than 6 |

| | |months |

|1. | | |

|2. | | |

|3. | | |

|4. | | |

|5. | | |

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B8. From your experience in the business, what kind of background local employees does your business find it difficult to retain?

|No. |Background of Local Employees that are hard to Retain |

|e.g. |Motor Vehicle Mechanics |

|1. | |

|2. | |

|3. | |

|4. | |

|5. | |

B9. In which type of occupations do you find it difficult to employ good local staff?

|No. |Type of Occupations that are hard to employ good local staff |

|e.g. |Construction Supervisors |

|1. | |

|2. | |

|3. | |

|4. | |

|5. | |

B10. Please list the various reasons why your employees have resigned or were dismissed over the last 5 years.

………………………………………………………………………………………………………………………………………..………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

B11. List the type of occupations in which you foresee changes with your existing employees in the next three (3) years? Put a tick (√) on the appropriate type of change, whether to recruit less or more.

|No. |Type of Occupations |Type of Change |

| | |Recruit Less |Recruit More |

|e.g. |Securities | |√ |

|1. | | | |

|2. | | | |

|3. | | | |

|4. | | | |

|5. | | | |

|6. | | | |

|7. | | | |

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|10. | | | |

B12. Is there a business plan that specifies the recruitment objective for the next 3 years? Yes □ No □

B13. If yes, please give some brief details on recruitment objectives for the next 3 years? …..…………………………………………………………………………………………………………………………………………………………………………………..……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….........................................................................................

General

B14. Do you have any general observations or suggestions you wish to make in regard to the availability of essential employment skills in your industry?

……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

Section C: Finance – to be filled out by the Finance Department

C1. What are the total of wages, housing allowances and other employee benefits paid during 2008?

|Total Basic Wages |Total Housing Allowances |Total of Other Benefits |

|Amount: K |Amount: K |Amount: K |

C2. For the various types of occupation, provide the number of employees, the fortnightly wage range and the average fortnightly value of benefits per employee in each type of occupation in 2008.

|No. |Type of Occupation |Number of |Fortnightly Wage Range |Average fortnightly value of benefits|

| | |Employee(s) |(Kina) |(e.g. housing) per worker (kina |

| | | | |equivalent) |

|e.g. |Plumbers |3 |K200 – K300 |K50 |

|1. |Security Guards | | | |

|2. |House keepers, waiters, etc. | | | |

|3. |Labourers, cleaners, gardeners etc. | | | |

|4. |Drivers, machine operators | | | |

|5. |Store man, packers | | | |

|6. |Mechanics, welders, boiler makers | | | |

|7. |Electricians, plumbers, other tradesman | | | |

|8. |Sales people, shop assistants | | | |

|9. |Clerks | | | |

|10. |Receptionist, Secretaries | | | |

|11. |Technicians | | | |

|12. |Professionals (e.g. accountants) | | | |

|13. |Management | | | |

|14. |Other, Specify | | | |

| | | | | |

C3. For the various types of occupation, provide the number of part-time/casual employees and their fortnightly wage range.

|No. |Type of Occupation |Number of Part-time/Casual Employees |Fortnightly Wage Range |

| | | |(Kina) |

|e.g. |Shop Assistants |3 |K70- K100 |

|1. |Security Guards | | |

|2. |House keepers, waiters, etc. | | |

|3. |Labourers, cleaners, gardeners etc. | | |

|4. |Drivers, machine operators | | |

|5. |Store man, packers | | |

|6. |Mechanics, welders, boiler makers | | |

|7. |Electricians, plumbers, other tradesman | | |

|8. |Sales people, shop assistants | | |

|9. |Clerks | | |

|10. |Receptionist, Secretaries | | |

|11. |Technicians | | |

|12. |Professionals (e.g. accountants) | | |

|13. |Management | | |

|14. |Other, Specify: | | |

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