PROJECT MANAGEMENT Customer, Team and Organizational ...
THE POWER OF
PROJECT MANAGEMENT
Customer, Team and Organizational Satisfaction
PRESENTED BY:
Raed S. Haddad
Managing Director, APAC
rhaddad@esi-
My Commitment
2
Why CEO's Get Fired?
1. Mismanaging change 2. Not listening to customers 3. Tolerating low performance 4. Not facing reality
Source: Leadership IQ
Turning Strategy into Results
? ESI International
3
Influence vs. Interest
4
You can blame these guys!
Ikujiro Nonaka & Hirotaka Takeuchi
"The New Product Development Game"
HBR Jan-Feb 1986
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