Project Management Professional (PMP) Handbook
Project Management Professional (PMP)? Handbook
Table of Contents
Topic
Page
How to Use this Handbook (copyright and revision)
3
About PMI¡¯s Certification Program
4
Overview of the PMP Credential
Overview of the PMP Credential
5
Timeline of the PMP Credential Process
6
PMP Role Delineation (Job Analysis)
7
PMP Eligibility Requirements
8
PMP Application & Payment
How to Complete the Online Application
9
How to Record Your Experience & Education on the
Application
10
Application Processing
12
PMP Credential Fees
13
How to Submit Payment
14
PMP Refund Policy
15
PMI Audit Process
16
Credential Examination Policies & Procedures
PMP Examination Information
17
PMP Examination Blueprint
18
Examination Administration
19
Examination Language Aids
20
Special Accommodations for the Examination
20
Examination Eligibility
21
How to Schedule Your Examination Appointment
22
Exam Rescheduling/Cancellation Policy for CBT Exams
24
Exam Rescheduling/Cancellation Policy for PBT Exams
25
Emergency Situations (Extenuating Circumstances)
25
PMI Examination Security & Confidentiality
27
Examination Site Requirements & Instructions
28
Examination Report
30
Reexamination
31
PMI Appeals Procedure
32
Use of Your PMI Credential
33
Continuing Certification Requirements (CCR) Program
About the CCR Program
34
CCR/Credential Maintenance Overview
34
Work Online
34
How to Determine Your Certification/CCR Cycle
35
Certification Status
36
Professional Development Units (PDUs)
37
Why You Should Keep PDU Documentation
38
PDU Categories
39
Map PDU Categories from Old to New
43
Limits on PDU Categories
44
How to Transfer PDUs to the Next Cycle
44
How to Record PDU Activities
45
How to Maintain Multiple Credentials
46
Application Fees & Audit Process for Credential Renewal
47
PMI Code of Ethics & Professional Conduct
48
PMI Certification Application/Renewal Agreement
53
How to Use the PMP? Credential Handbook
This handbook contains information on how you can apply for the globally recognized, highly valued
PMP credential. This handbook applies to both computer-based and paper-based testing candidates.
PMI requires that all PMP credential applicants read this entire handbook. The purpose of this handbook
is to provide you with important information about the policies and procedures for obtaining and
maintaining the PMP credential.
The features in this handbook allow you to:
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Find information on each policy or procedure by clicking on a topic in the left navigation bar.
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Find tips and important information by reading NOTES throughout the handbook.
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Access the online application system and other information by clicking on links within this handbook.
PMI CONTACT INFORMATION
For general information about the Certification Program, contact the
Customer Care Service Centre in your region. Find this information at
PMI Customer Care email:
customercare@
Use the Online Certification System to Apply
Use the Online Continuing Certification Requirements (CCR) System
for credential maintenance
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PMP Credential Handbook last updated 30 July 2013.
? 2000-2013 Project Management Institute, Inc. All rights reserved.
Revised: 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013.
¡°PMI¡±, the PMI logo, ¡°Making project management indispensable for business results¡±, ¡°PMBOK¡±, ¡°CAPM¡±, ¡°Certified Associate
in Project Management (CAPM)¡±, ¡°PMP¡±, ¡°Project Management Professional (PMP)¡±, ¡°Project Management Professional¡±, the
PMP logo, ¡°PgMP¡±, ¡°Program Management Professional (PgMP)¡±, ¡°PMI-RMP¡±, ¡°PMI Risk Management Professional (PMIRMP)¡±, ¡°PMI-SP¡±, ¡°PMI Scheduling Professional (PMI-SP)¡±, ¡°PMI-ACP¡± and ¡°PMI Agile Certified Practitioner¡± are marks of
Project Management Institute, Inc.
PMP Credential Handbook ¨C revised 30 July 2013
?2000-2013 Project Management Institute Inc. All rights reserved.
3
About PMI¡¯s Certification Program
PMI offers a comprehensive certification program for practitioners with different levels of education and experience.
The certifications are developed and maintained through a vigorous process.
The certification program includes:
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Certified Associate in Project Management (CAPM) certification
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PMI Agile Certified Practitioner (PMI-ACP) certification
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PMI Risk Management Professional (PMI-RMP) credential
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PMI Scheduling Professional (PMI-SP) credential
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Program Management Professional (PgMP) credential
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Project Management Professional (PMP) credential
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The PMP credential scheme is accredited by the American National Standards Institute (ANSI) against the
International Organization for Standardization (ISO) 17024. The 17024 standard includes vigorous requirements for
examination development and maintenance and for the quality management systems for continuing quality
assurance.
In addition, the PMP credential is also registered against the ISO 9001:2008 standard for quality management
systems. This accreditation provides a third-party affirmation of quality in the development, management and
governance of the PMP credential. It also gives credential holders and organizations who employ them additional
confidence in the PMP credential.
PMI¡¯s certification and credentials are distinguished by their global development and application, which makes them
transferable across industries and geographic borders. The strength of PMI¡¯s credentials is that they are portable
and not tied to any single method, standard, or organization.
PMI¡¯s certification program is designed to ensure that all certification holders have demonstrated their competence
through fair and valid measures. Steps are taken to ensure only the most reliable testing measures are used in the
assessment of candidates. For example, interviews can be influenced by how difficult the interviewer tends to be,
how well the candidate is performing that day, and even how many questions the interviewer asks along the same
line of questioning.
PMI certification and credentials are also developed by project management practitioners for practitioners. The
certification program is driven by the thousands of certification and credential holders who volunteer to spend time
constructing and refining the exam questions used by PMI. These volunteers represent the diversity of PMI¡¯s
market, coming from every region of the world, industry, job level, and experience level.
The exam questions are monitored through industry-standard statistical procedures, also overseen by volunteers.
Finally, PMI¡¯s entire certification program is supervised by the Certification Governance Council (CGC), a
committee of PMI credential holders who have a Board mandate to oversee PMI¡¯s credentials.
A candidate is assessed by examining his or her competence using:
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Reviewing Education and Experience¡ªA combination of education and/or experience in project
management is required for each certification.
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Testing Competence¡ªThe candidate is required to apply project management concepts and experience
to potential on-the-job situations through a series of scenario-based questions.
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Ongoing Development¡ªMaintenance of a PMI certification requires the accumulation of ongoing
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professional development and education or, in the case of the CAPM certification, re-certification.
PMI Certification Department Mission
Initiate, establish, evaluate, maintain and administer a professional credential
program to promote and support project management practitioners and the
profession.
PMP Credential Handbook ¨C revised 30 July 2013
?2000-2013 Project Management Institute Inc. All rights reserved.
4
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