Project Management Absolute Beginner’s Guide
Project Management
Third Edition
Gregory M. Horine
800 East 96th Street, Indianapolis, Indiana 46240
Project Management Absolute Beginner's Guide, Third Edition
Copyright ? 2013 by Que Publishing
All rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein.
ISBN-13: 978-0-7897-5010-5 ISBN-10: 0-7897-5010-4
Library of Congress Cataloging-in-Publication data is on file.
First Printing: October 2012
Trademarks
All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Que Publishing cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark.
PMBOK is a registered trademark of the Project Management Institute, Inc.
Warning and Disclaimer
Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied. The information provided is on an "as is" basis. The author and the publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this.
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Editor-in-Chief Greg Wiegand
Executive Editor Loretta Yates
Development Editor Charlotte Kughen
Managing Editor Sandra Schroeder
Project Editor Seth Kerney
Indexer Heather McNeill
Proofreader Jovana Shirley
Technical Editor Todd Meister
Publishing Coordinator Cindy Teeters
Book Designer Anne Jones
Compositor Bumpy Design
Contents at a Glance
Introduction................................................................................................. 1
Part I
1 2 3
Project Management Jumpstart
Project Management Overview................................................................. 7 The Project Manager................................................................................ 23 Essential Elements for Any Successful Project....................................... 33
Part II
4 5 6 7 8 9
Project Planning
Defining a Project..................................................................................... 47 Planning a Project..................................................................................... 59 Developing the Work Breakdown Structure.......................................... 77 Estimating the Work................................................................................. 93 Developing the Project Schedule.........................................................105 Determining the Project Budget...........................................................123
Part III
10 11 12 13 14 15
Project Control
Controlling a Project...............................................................................135 Managing Project Changes....................................................................155 Managing Project Deliverables..............................................................171 Managing Project Issues........................................................................185 Managing Project Risks..........................................................................197 Managing Project Quality......................................................................213
Part IV Project Execution
16 Leading a Project....................................................................................225 17 Managing Project Communications......................................................237 18 Managing Expectations..........................................................................257 19 Keys to Better Project Team Performance...........................................277 20 Managing Differences............................................................................291 21 Managing Vendors..................................................................................305 22 Ending a Project......................................................................................319
Part V
23 24 25
Accelerating the Learning Curve...Even More
Making Better Use of Microsoft Project...............................................329 When Reality Happens...........................................................................361 Intriguing Project Management Concepts and Topics.......................383
Index......................................................................................................... 405
iv
Table of Contents
Introduction....................................................................................................................... 1 About This Book......................................................................................................... 2 Who Should Read This Book?................................................................................... 4 How This Book Is Organized..................................................................................... 4 Conventions Used in This Book................................................................................ 5
I Project Management Jumpstart
1 Project Management Overview............................................................................. 7 What Is Project Management...Exactly?.................................................................. 8 What Is a Project Exactly?.................................................................................... 8 Managing Projects.............................................................................................. 10 An Academic Look.............................................................................................. 10 What Is the Value of Project Management?.......................................................... 13 Why Are Projects Challenging?.............................................................................. 14 Growing Demand for Effective Project Managers ............................................... 16 Trends in Project Management ............................................................................. 17 Additional Resources............................................................................................... 18
2 The Project Manager..............................................................................................23 One Title, Many Roles............................................................................................. 24 Key Skills of Project Managers................................................................................ 25 Qualities of Successful Project Managers.............................................................. 27 15 Common Mistakes of Project Managers.......................................................... 28
3 Essential Elements for Any Successful Project..................................................33 What Exactly Is a "Successful" Project?................................................................. 34 Learning from Troubled Projects............................................................................ 35 Learning from Successful Projects.......................................................................... 38 Essential Project Manager Toolkit.......................................................................... 40
II Project Planning
4 Defining a Project...................................................................................................47 Setting the Stage for Success................................................................................. 48
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