Heathrow Airport
Heathrow Airport
Overview
HATC H LANE THE CAUSE WAY
M4
Slough Reading The West
J4b J15
J4
HOLLOWAY L A NE
A408
A3044
M4
A437
S IPSO N R O A
A4 BATH ROAD
J14
M25
Contents
Heathrow Airport overview Check-in Departures
Level 3 (Check-in level) Level 2 (Gates A1?A23) Terminal 5B (Gates B32?B48) Terminal 5C (Gates C52?C66) Arrivals Arrivals Onward travel
M25
D
A3113
A3044
Dollar
A4
Thrifty
T5
Pod Parking
T5
Business
Hertz Enterprise Europcar National Alamo
T5
T2 & T3
Long Stay
Business
Heathrow
TUNNEL
J4a BATH ROAD
Airport
T5
Short Stay
Avis Budget
Terminal 5
Underground Heathrow Express Heathrow Connect Buses & coaches
T1a
Short Stay
T3
Short Stay
Terminal 3
Central Bus Station
Underground Heathrow Express Heathrow Connect
Buses & coaches
T2
Short Stay
Terminal 2
1 2
3
4
A3044
5
6
7 8
Terminal 4
Underground Heathrow Express Heathrow Connect Buses & coaches
T4
Short Stay
T4
Long Stay & Business
A30
Avis Budget
A4
T2 & T3
Long stay
GREAT
SOUTH
WEST
ROAD
Sixt
A315
Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.
J3
M4
A312
PARKW
AY THE
A30
FAGG'S RD
STAINES ROA D
0km
0.5km
1km
0mi
0.5mi
N London
A4
A315
1.5km 1mi
Terminal 5
Check-in Level 3
Departures
Departures
Fast Track
Oversize baggage
4
Zone A
56
Fast Track
Security 7
8
9
10
Zone E
11
VAT
refunds
12 13
14
Security 15
16 17 18
Oversize baggage
19
Zone J
3
Zone B
Zone C
Zone D
Zone F
Zone G
Zone H
2
1
20
Entrance
Entrance
Contents
Heathrow Airport overview
1
Check-in
2
Departures
Level 3 (Check-in level)
3
Level 2 (Gates A1?A23)
4
Terminal 5B (Gates B32?B48)
5
Terminal 5C (Gates C52?C66)
6
Arrivals
Arrivals
7
Onward travel
8
Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.
Shopping
Boots Coming Soon Excess Baggage Company T5 Fine Art Gallery WHSmith
Entrance
5 16 6, 12 17 9, 18
Food and drink
Caf?s Caff? Nero Bars and restaurants Coming Soon
Entrance
Entrance
1 8, 14
Services
Assistance
20
British Airways
3
Sky Flyers Solo
Bureau de change
Travelex
7, 10, 15
VAT refunds
13
managed by Travelex
Check-in
Cash machine
Commercial exports 11
Escalator
Internet facility
Lift
Multi-faith
2
prayer room
Oversize baggage 4, 19
Pharmacy
5
Free Wi-Fi is available throughout the terminal.
Postbox
Repack area
Telephone
Toilets
Accessible toilet All
Baby care
All
VAT refunds
14
managed by Travelex
Terminal 5
Departures Level 3 (Check-in level)
3
4
5
6
2 1
Gates A1?A23 10 mins
Transit to
Gates B32?B48 15 mins Gates C52?C66 20 mins
Security
Entrance from Check-in
16 14
17
8
7
9
10
Down to
19 British Airways Galleries Lounge South
18
13
11
12
Gates A1?A23 10 mins
Transit to
Gates B32?B48 15 mins Gates C52?C66 20 mins
15
Security
Fast Track
Entrance from Check-in
Contents
Heathrow Airport overview
1
Check-in
2
Departures
Level 3 (Check-in level)
3
Level 2 (Gates A1?A23)
4
Terminal 5B (Gates B32?B48)
5
Terminal 5C (Gates C52?C66)
6
Arrivals
Arrivals
7
Onward travel
8
Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.
Shopping
Accessorize Boots Collection Dixons Travel Glorious Britain Harrods The Harry Potter Shop The Macallan Boutique WHSmith
Food and drink
7
Bars and restaurants
13
Coming Soon
18
Giraffe
10
Gordon Ramsay Plane Food
4
Wagamama
17
5
12
9
Services
Airline lounges
Bureau de change
1
6
British Airways
15
Travelex
2, 8, 11
Concorde Room
14
VAT refunds
8, 11
16
British Airways
3
managed by Travelex
Galleries Lounge North
Pharmacy
12
British Airways
19
Galleries Lounge South
Cash machine
Customs Commercial
Commercial exports
19
exports
Escalator
Information
Free Wi-Fi is available throughout the terminal.
Lift
Postbox
Stairs
Toilets
Accessible toilet All
Baby care
All
VAT refunds
8, 11
managed by Travelex
Terminal 5
Departures
Level 2 (Gates A1?A23)
A10
A8
A9
A11
A12
39
47
55
53
43
54
52
46
41
51
45
44
42
1
49 59
8 9 10 11 12
13
14
15
2
34
5 67
A13 / A14
38
Transit to
Gates B32?B48 15 mins Gates C52?C66 20 mins
A15
35
A16 / A17
Map 40
37 36
16 17 18
19
20 21
32
31 30
29
48
33
28
22
23
24 25 26
56 60 27
Gates A1?A7
10 minutes walk Pret A Manger Play area Plaza Premium lounge at Gate A7
Contents
Heathrow Airport overview Check-in Departures
Level 3 (Check-in level) Level 2 (Gates A1?A23) Terminal 5B (Gates B32?B48) Terminal 5C (Gates C52?C66) Arrivals Arrivals Onward travel
Up to 50 British Airways
Galleries Lounge North
Shopping
Be Relax
Boots
Bottega Veneta
Burberry
Bvlgari
Cartier
Chanel
Coming Soon
Dior
Dixons Travel
Duty Free Cigarettes
Fortnum & Mason
Gucci
1
Herm?s
2
Kurt Geiger
Louis Vuitton
3
Paul Smith
4
Prada
5
Reiss
6
Rolex
Shoe Shine Company
7 8
Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.
58
60 2
31 23 48 21 40 3, 4, 5, 6, 8 17 12 13 29 22 19 10 32 25 18 11 24 28, 51
Smythson Sunglass Hut Ted Baker The Bookshop by WHSmith Tiffany & Co. Watches of Switzerland WHSmith World Duty Free World Of Whiskies
Food and drink
Caf?s Pret A Manger Starbucks Bars and restaurants Caviar House & Prunier Fortnum & Mason The Bar Itsu Pilots Bar & Kitchen The Crown Rivers
57
30 7, 59
9 54 20 16 26, 52 15, 41, 46 14
45 43
38 33 35 27
1
Up to
34 British Airways Galleries Lounge South
Services
Airline lounges
British Airways
50
Galleries Lounge North
British Airways
34
Galleries Lounge South
Plaza Premium Lounge
British Airways 37, 44 customer services
Personal Shopper 47 Lounge
Bureau de change
Travelex
35, 42, 49
VAT refunds
38
managed by Travelex
Escalator
Information
Internet facility
Lift
Multi-faith
53
prayer room
Play area near Gate A3
Priority seating
Free Wi-Fi is available throughout the terminal.
Gates A18?A23
10 minutes walk
Quiet zone
39
Seating
Stairs
Telephone
Toilets 55, 56, 57, 58
Accessible toilet All
Baby care
All
Drinking 55, 56, 57 fountain
Terminal 5
Departures Terminal 5B (Gates B32?B48)
B48 / B47 B32 / B33
B46
B45
B44 B43
B42
2 1
3
4
5
67
10
11
12
9 8
B39
B34
B35
15
13
B38
B36
B37
16
Up to
14 British Airways Galleries lounge
Contents
Heathrow Airport overview
1
Check-in
2
Departures
Level 3 (Check-in level)
3
Level 2 (Gates A1?A23)
4
Terminal 5B (Gates B32?B48)
5
Terminal 5C (Gates C52?C66)
6
Arrivals
Arrivals
7
Onward travel
8
Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.
Shopping
Be Relax Boots Coming Soon Dixons Travel Harrods Sunglass Hut WHSmith World Duty Free
Food and drink
4
Caf?s
12
Starbucks
7
Bars and restaurants
9
Wetherspoon Express
5
11
6
8
Services
Assistance
16
2
Airline lounges
13
British Airways
14
Galleries lounge
British Airways
15
customer services
Bureau de change
Travelex
3, 10
VAT refunds
10
managed by Travelex
Escalator
Information
Internet facility
Lift
Multi-faith
1
prayer room
Pharmacy
12
Seating
Free Wi-Fi is available throughout the terminal.
Stairs
Telephone
Toilets
Accessible toilet All
Baby care
All
Drinking
All
fountain
VAT refunds
10
managed by Travelex
Terminal 5
Departures Terminal 5C (Gates C52?C66)
C61
C62
C57
C56
C63
1 C55
C64
C65
2
3
4
6
5 Map
C54
C53
C66
7 C52
Shopping
Boots WHSmith World Duty Free
Contents
Heathrow Airport overview
1
Check-in
2
Departures
Level 3 (Check-in level)
3
Level 2 (Gates A1?A23)
4
Terminal 5B (Gates B32?B48)
5
Terminal 5C (Gates C52?C66)
6
Arrivals
Arrivals
7
Onward travel
8
Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.
Food and drink
2
Starbucks
3
4
Services
1
Assistance
5
British Airways
6
customer services
Cash machine
Escalator
Information
Internet facility
Lift
Multi-faith
7
prayer room
Pharmacy
2
Seating
Free Wi-Fi is available throughout the terminal.
Telephone
Toilets
Accessible toilet All
Baby care
All
Drinking
All
fountain
Terminal 5
Arrivals
1
2
3
4
5
6
7
8
9
10
11
28
29
30
31
32
33
From UK and Ireland Arrivals
1
2
13
34 5
6 78
10 11
9
12
From Passenger area International Arrivals 14
Public area
17 15 16
26
25 24
23 22 21
27
20
18
Up to
Entrance
Entrance
Entrance
Entrance
Entrance
19 British Airways arrival lounge
Entrance
Contents
Heathrow Airport overview
1
Check-in
2
Departures
Level 3 (Check-in level)
3
Level 2 (Gates A1?A23)
4
Terminal 5B (Gates B32?B48)
5
Terminal 5C (Gates C52?C66)
6
Arrivals
Arrivals
7
Onward travel
8
Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.
Shopping
Boots Excess Baggage Company Bradley Smith Hair Express Bar Sim Local Voyager Entertainment We Know London WHSmith World Duty Free
Food and drink
Ca ? Nero
M&S Simply Food
5 1 8 10 3, 17 11 5 13, 14
18, 26 20 2
Services
Assistance
7
Airline lounge
British Airways
19
arrival lounge
Airport information 6
Baggage enquiries
28, 31
Baggage reclaim
Bureau de change
Travelex 12, 15, 29, 30
Car rentals desk
9
Cash machine
Escalator
Help point
Internet facility
Lift
Lost property
27
Meeting point
Seating
Stairs
Free Wi-Fi is available throughout the terminal.
Telephone
Ticket sales
Heathrow Express
21, 25
National Express
16
Underground 22?24
Toilets
Accessible toilet All
Baby care
All
Drinking fountain
32, 33
Terminal 5
Arrivals (Onward travel) Ground floor
From UK and Ireland Arrivals
1
2
3 45
10 11
6 78 9
12
24
23 22
21 20 19
25
Down to Underground
1?3
Entrance
28?31
4?9
Down to Heathrow Express for Terminal 4 change at Heathrow Central
Connect trains
22?27
From International Arrivals Passenger area Public area
18 Entrance
15 13 14
16
Up to 17 British Airways
arrival lounge
Entrance
Entrance
10?12
26
13?15 19?21
16a?b 17?18
Contents
Heathrow Airport overview
1
Check-in
2
Departures
Level 3 (Check-in level)
3
Level 2 (Gates A1?A23)
4
Terminal 5B (Gates B32?B48)
5
Terminal 5C (Gates C52?C66)
6
Arrivals
Arrivals
7
Onward travel
8
Version 45 Heathrow ?2018 LHR Airports Limited. Published April 2018.
Shopping
Boots Excess Baggage Company Bradley Smith Hair Express Bar Sim Local Voyager Entertainment We Know London WHSmith
Food and drink
Caff? Nero Costa Coffee M&S Simply Food
5 1 8 10 3, 15 11 4
16, 24 18 2
Bus and coach stop allocation
Group travel
16 16a 16b
Hotel Hoppa, Hotel by bus, T4 Hilton Hotel
26?27
Express coach ? National Express
11?15
National Express Coach / Railair
9
Oxford the Airline
10
Transport for London (TfL) ? drop /stand 1?8
Staff bus N1 / N5
24
Staff bus N2
25
BA and BA crew coaches
21
Business parking, Long stay
22
Car rental (off airport)
28
Dollar, Thrifty, Sixt
Car rental (on airport)
19
Avis, Budget, Europcar, National,
Alamo, Enterprise, Hertz
Car parking (off airport)
29
Click Park, Purple Parking,
Purple Parking Business, Reeds
Services
Assistance
7
Airline lounge
British Airways
17
arrival lounge
Airport information 5
Bureau de change
Travelex
12, 13
Bus Stop
Car rentals desk
8
Cash machine
Escalator
Help point
Internet facility
Lift
Lost property
25
Meeting point
Seating
Smoking area
Stairs
Taxi rank
26
Free Wi-Fi is available throughout the terminal.
Telephone
Ticket sales
Heathrow
19
Express
National Express 14
Underground 20?23
Toilets
Accessible toilet All
Baby care
All
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