Quality Improvement Process Using Plan, Do, Study, Act ...
Quality Improvement Process
Using Plan, Do, Study, Act
(PDSA) ¨C Planning for Action
Kathy Hybarger, RN, MSN
Connie Steigmeyer, RN, MSN
Betsy Lee, RN, MSPH
Linda Woolley, RN, MSM
Quality Improvement is not¡
? Rocket science
? Too complicated to attempt
? Just more to do
? More red tape
Quality Improvement is¡
? Finding the way to do it¡
¨C Better
¨C Faster
¨C Easier
? Part of our everyday life
Quality Improvement
? Is used to make improvements to a
process
? Focuses on making an entire system¡¯s
outcomes better by constantly adjusting
and improving the system itself, instead of
searching out and getting rid of ¡°bad
apples¡±
Think of ways you try to improve your own
processes everyday; whether it¡¯s caring for your
family or doing your work¡
Linda¡¯s Story
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