New Employee Guide - Sterling Talent Solutions

[Pages:27]New Employee Guide

SUBJECT New Employee Guide

EFFECTIVE DATE

REVISION DATE

03/24//2014 10/2/15

PAGE NO.

1

APPROVED BY

OF 27 Lara Gartenberg

New Hire Quick Start Guide for Employees Draft 0.1

Page 1 of 27 Quest Diagnostics

January 14, 2015 For Internal Use Only

New Employee Guide

TABLE OF CONTENTS

INTRODUCTION ....................................................................................................................... 3 ONBOARDING QUICK REFERENCE CHECKLIST- DAY 1/ WEEK 1 ...................................... 4 YOUR FIRST DAY..................................................................................................................... 5 NEW HIRE I-9 INFORMATION .................................................................................................. 6 HR SERVICE CENTER ............................................................................................................. 7 REPORTING HOURS WORKED............................................................................................... 9 PAYROLL CALENDAR ............................................................................................................11 SECURE SITE ACCESS ..........................................................................................................13 OTHER USEFUL LINKS ..........................................................................................................14 NEW HIRE ORIENTATION (NHO) TRAINING .........................................................................15 NEW HIRE ORIENTATION (NHO) TRAINING FAQs ...............................................................18 COMPLIANCE TRAINING ........................................................................................................20 BRING YOUR OWN DEVICE (BYOD)......................................................................................24 AMERICAN EXPRESS CORPORATE CREDIT CARD & BUSINESS CARDS.........................26

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INTRODUCTION

WELCOME TO QUEST DIAGNOSTICS INCORPORATED!

Congratulations on your career decision to join the nation's leading provider of diagnostic testing, information and services. The first few days and months of your employment will be filled with opportunities to learn more about our company history, mission, values, your role, job responsibilities and the contribution you can make to impact the success of Quest Diagnostics. Each day presents new challenges and opportunities, and we sincerely hope that you will enjoy joining us in our efforts to achieve our mission. Also, throughout your employment, you will experience ongoing training to give you the best possible foundation for a successful career at Quest Diagnostics.

This New Employee Guide has been designed to walk you through the steps to begin your journey with Quest Diagnostics. Your successful integration into the workplace will take place over the course of time, starting with critical first day/first week steps, and an understanding of their importance.

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ONBOARDING QUICK REFERENCE CHECKLIST- DAY 1/ WEEK 1

Before you start:

Confirm start date and time with your manager Locate original I-9 identification documents Provide photo for building access/security badge (if requested) Verify dress code for Day 1 with your manager Prepare for day one parking and meals

Day 1:

Report to identified location to pick up building access/security badge from your manager Obtain login information from manager - confirm all required systems access is available. Report any difficulties to your manager and/or IT Help Desk. IT Help Desk Number is 1-877-537-8378. Check with manager regarding where/when you should complete New Hire Orientation Training (NHO) online training. Begin as directed

Day 2- Day 59:

Discuss with your manager to determine eligibility/need to participate in Bring Your Own Device (BYOD) Program

Yes, follow steps in Bring Your Own Device section No, skip section Determine if you will need to acquire a Corporate American Express Card Yes, follow steps in Acquire Corporate American Express Card section No, skip section Determine if you will need to order business cards Yes, follow steps in Order Business Cards section No, skip section Meet with manager to discuss ongoing actions and activities for your successful integration throughout the first year of your employment.

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New Employee Guide

YOUR FIRST DAY

GETTING STARTED:

Before you start you will be provided with your start date, including time and location. If you have questions about your first day, please be sure to direct them to your manager or Talent Acquisition Partner, depending on your situation.

Be sure to bring your acceptable documenation as required for completion of the I-9 verification process.

In order to be fully prepared before you arrive, you may want toyou're your manager about the following:

Dress code Breakroom/dining area, i.e., availability, refrigeration for carry in

meals, etc. Parking

Before you begin, your manager will submit requests for the following:

any equipment you will need to perform your job, including PCs and other devices.

network ID and appropriate systems access through System Access Manager (SAM) Provisioning

Once these are available, your manager will be notified via email. If you have a Quest Diagnostics email address, you will also receive these notifications.

CONTACT INFORMATION

For assistance with most matters, you should check with your manager. If your manager is unable to assist you, you may need to contact IT or the HR Service Center for additional assistance.

INFORMATION TECHNOLOGY: If you encounter any difficulties logging in or with system performance, please check with your manager. For additional assistance contact the IT Help Desk by calling 1-877-537-8378.

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NEW HIRE I-9 INFORMATION

HELPFUL TIPS:

This guide has been developed to provide you with instructions to complete the I-9 Employment Eligibility Form.

After completing Section One electronically, you will need to submit valid form(s) of identification, to your manager for completion of Section Two.

The I-9 verification must be completed by your manager or a delegate within the first three days of your start date.

1) Once you have electronically signed your offer letter, you should receive the email with information to complete and sign the I-9 Form.

2) You will need to submit valid form(s) of identification to your manager on your first day. A list of valid forms is provided after you have electronically signed your I-9 form.

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New Employee Guide

HR SERVICE CENTER

The HR Service Center Online provides many helpful links for employees to gain access to information such as their pay advices, career development, performance evaluation information, requesting time off, benefits, etc. To Access the HR Service Center- click on this link:

To contact the HR Service Center: Phone: 855-411-8511 Fax: 610-271-4475 Mail: Attn: NOC- HR/10441 University Center Dr. Tampa, FL 33612

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New Employee Guide

BUILDING ACCESS

HELPFUL TIPS:

Your manager will need to request a building badge for you through the Facilities/Security Site Manager.

Your manager should be able to provide you with a name of the correct person you would need to contact to obtain the badge and step-by-step badging procedures.

This process can be completed for:

In some locations your manager may also need to request a security badge AND a Workforce Central proximity card if you will be punching in/out using the Workforce Central card reader. Facilities will also process these requests.

If you will be working in a facility that does not have camera equipment for photos you may be asked to upload and send a picture for your badge. If required, you will be directed to send it via email to the closest Facilities Lab/Hub for badge processing.

When your badge is delivered to you, it will be with the understanding of the following:

It is your responsibility to safeguard the ID badge. The badge is to be worn at all times on Company premises and

presented upon request for identification purposes.

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