Accessing DoD Enterprise Email, and other DoD websites ...
Accessing Army365 / O365
webmail, DoD Enterprise Email,
and other DoD websites with Edge
on your Windows computer
Presented by: Michael J. Danberry
Last Revision / review: 20 November 2023
Performing these fixes ¡°should¡± fix most access
problems.
Personnel utilizing this guide without a CAC should only skip the pages marked: ¡°This
page is CAC Specific.¡± CAC holders need to follow ALL slides.
The most up to date version of this presentation can be found at:
1
To successfully access Department of
Defense (DoD) websites, you MUST install
the DoD certificates
Download links and installation instructions for the
InstallRoot file can be found on:
If after installation of the DoD certs you [still] see ¡°There is a problem with
this website¡¯s security certificate¡±
or you see red certificate errors,
follow this guide:
2
Type ¡°Internet Options¡± in the ¡°Type
here to search¡± box (or magnifying glass)
and select Internet Options Control
Panel.
Windows 10
Windows 11
3
Check the Delete browsing history on exit (box),
click Delete¡
Windows 10
Windows 11
4
Check the top 4 boxes, leave the rest unchecked,
click Delete
Windows 10
Windows 11
5
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