WinCo Foods



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Job Title: Labor Relations Specialist Date: 8/13

Job Summary

The Labor Relations Specialist provides leadership, support, guidance and assistance to management and employees on Labor Relations and HR activities including: Collective Bargaining Agreement (CBA) administration, investigation of employee and/or employee representative inquiries, complaints and/or grievances, compliance with company policies & procedures and state/federal laws. For such activities provide guidance and recommendations to individuals in leadership positions and where applicable formulates appropriate positions and responses. Establishes and maintains effective and cooperative relations with employees, employee representation, functional areas and management. Facilitates the collective bargaining process.

Typical Duties and Responsibilities

• Provide leadership, support, guidance and assistance to store management distribution center management, and office management in administering, interpreting, implementing and ensuring compliance with CBA’s, company policies, and state/federal employment law.

• Establish and maintain effective relations with employees, employee representatives, management, other department and government agencies.

• Facilitate settlements of disputes; i.e. grievances, mediation, and arbitrations.

• Work directly with and advise retail, corporate, division, warehouse and transportation management, HR staff, payroll, benefits, employees and employee representatives, outside agencies, etc. on labor relations and human resources related issues.

• Provide guidance to management on conducting investigations on alleged violation of company policies; research, interviews, analyzing findings and recommendations. Conduct/assist in those investigations as needed.

• Partner with HR and business leaders to develop proactive and positive employee and labor relations strategies and initiatives that drive business objectives.

• Develop, deliver and establish training criterion, prepare materials and present training for supervisors and managers in matters pertaining to grievance procedures, labor contract agreements, and other HR and labor related areas as needed.

• Provide coaching and counseling support to management in the LR/HR areas.

• Keep abreast of new or proposed regulations to ensure compliance.

• Monitor disciplinary actions to ensure compliance and consistency.

• Competitive area wage and working conditions research, analysis, and planning

• Facilitate the collective bargaining process.

• Ensure compliance with company policies and procedures, federal/state laws and regulations.

• Performs other duties as assigned or needed.

Requirements

Education:

• Bachelor’s degree in Human Resources, Industrial Relations, Business/Public Administration, or related field OR equivalent education, training and/or experience listed below.

Experience:

• Four (4) years of progressively responsible human resources experience.

• Three (3) years labor relations experience preferably in a retail, warehouse/distribution center, or related environment.

• Demonstrate thorough knowledge of and experience with collective bargaining agreements.

• Developed negotiation skills, and experience with the collective bargaining process.

• Maintaining compliance with HR/Labor related laws and regulations (i.e. NLRA, Title VII, ADA, FMLA).

• Working knowledge of conflict resolution methods and practices.

• Strong working knowledge of general Human Resources policies, practices, programs, and procedures.

• Conducting internal investigations; research, interviews, analyzing findings and recommendations.

• Developed oral and written communication skills for communicating with all levels of the company and external entities; presentations, recommendations, and responses to inquiries and complaints.

• Demonstrating working knowledge of Microsoft Office software (Word, Excel, Outlook, etc.).

Ability to:

• Communicate clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills.

• Establish and maintain effective and professional working relationships with functional areas across the organization and all those contacted in the course of work.

• Quickly identify problem areas or situations, evaluate problem causes and take appropriate action to resolve problems identified

• Organize and prioritize assigned tasks to meet established schedules, timeliness, and/or deadlines.

• Work pro-actively, independently, and be dependable, self-directed, and attentive to detail.

• Maintain a high level of confidentiality and integrity.

• Perform all tasks with integrity and dependability.

• Respond to calls on urgent matters including after “typical” business hours, on weekends and holidays. Overnight travel as needed.

• Frequent sitting with intermittent walking and standing.

Machines and Equipment Operated:

• Office machines (computer terminal, copier/scanner, fax machine, multi-line telephone, etc.).

Preferred Education, Experience and/or Credentials:

• Five (5) or more years of progressively responsible human resources experience.

• Five (5) or more years labor relations experience in a retail, and/or warehouse/distribution center environment.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

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