WordPress.com
POSITION DESCRIPTION
|Position Title: |Case manager |
|Reports to: |EXECUTIVE OFFICER |
|level: |Social, Community, Home Care and Disability services industry award 2010 – level 4 |
|Reviewed by: |EXECUTIVE OFFICER |
|date reviewed: |annually |
| |
|Purpose of the Role … |
|The Case Manager is responsible for operational coordination and implementation of case management support for families in the Belconnen region, |
|including referral and networking. Case Managers will provide support and advocacy for vulnerable children, young people and families requiring |
|medium to long term assistance. Through assessment, planning, implementation and review individuals will be empowered to set goals and build |
|resilient lives. |
| |
|Success Factors for this Role |
| |
|Engage compassionately with children and families to identify needs and goals and identify pathways to meet those needs and achieve positive |
|change |
| |
|Assist people to recognize their strengths and build emotional resilience |
| |
|Work collaboratively with other organisations and government services |
| |
|Provide opportunities for parents and children to engage in and contribute to their community |
| |
|Be a supportive and contributing Case Management team member |
| |
| |
|Key Performance Indicators for the Role…. |
|Achieve successful case management outcomes with high participant satisfaction |
| |
|Journey with families to achieve their family goals (i.e. such as improved health and wellbeing, low absenteeism from school and work, and |
|evidence of connection to local community services and programs) |
| |
|Evidence that parents and children are working together and independently to identify and implement positive change in their lives |
| |
|Evidence of strong interagency networking, community development skills, and internal and external referrals |
| |
|Effective use of your high level administration and computer skills and contribution to reporting requirements in an accurate and timely manner |
| |
| |
|You will bring to the role … |
|Must have (skills, knowledge, behaviour & experience) |
|Great to have |
| |
| |
|Experience in a community based or human service program. |
| |
|Demonstrated experience in community networking, individual and family support |
|Knowledge and experience that demonstrates empowering people to address matters affecting their daily lives. |
|Wide range of communication and administration skills suited to the Human Services and Community sector |
|Ability to relate to people from a range of cultural and language backgrounds |
|Commitment to attend team and staff meetings and training |
|Current C class driver’s license and certification to work with vulnerable people |
| |
|Tertiary qualification in Social Services, Human Services, or equivalent relevant experience |
| |
|Demonstrated working relationship with government and non government agencies and departments |
|Previous experience working within a quality framework. |
| |
| |
| |
| |
| |
| |
|What you will do in this role… |
| |
|Case Management |
|Complete to a high standard case management support with a minimum of 12 families for a full time case load, and pro rata for part time staff |
|Responsible for actively engaging children, young people and families in identifying, planning and achieving personal and family goals. |
|High understanding of ethical boundaries |
| |
|Team commitment |
|Support and contribute to the ongoing positive development of the Case Management and UnitingCare staff teams |
|Attend regular Case Management Team Meetings (weekly) and UnitingCare Staff meetings (monthly) |
|Commit to continuous personal development, professional supervision and peer mentoring |
| |
|Effective network development and service delivery |
|Introduce and support families to engage in a wide range of community based services and activities |
|Liaise and network with government and non government agencies and services |
|Identify opportunities and provide recommendations for further family engagement |
| |
| |
|Client Community Engagement |
|Encourage families to contribute their skills and talents in the local community |
| |
| |
|Administration, Information and reporting |
|Report statistical and performance data in an accurate and timely manner |
|Keep accurate records and work within a Quality Management System |
|Maintain and secure records and files in accordance with office procedures and the UnitingCare Kippax Privacy Policy. |
| |
|Workplace Health & Safety |
|Stop any unsafe work practice(s) that will put yourself or others at risk. |
|Report hazards and/or incidents in accordance with UnitingCare Kippax Policies and Procedures. |
| |
|Quality Management System |
|Adhere to all UnitingCare Kippax Policies and Procedures relevant to a Case Managers role |
|Assist with the development of policies and procedures for the Case Management program |
| |
|Other Responsibilities |
|As directed by Management. |
| |
| |
| |
|This role can approve and make decisions on… |
| |
|Daily decisions to manage case management work effectively |
|Implement financial decisions within the approved Case Management Budget and in conjunction with the Case Management Team |
| |
| |
| |
|Agreed by Employee |
|Date |
| |
| |
|__________________________________________________________ |
| |
| |
|________________ |
| |
| |
| |
| |
| |
| |
| |
|Agreed by Manager |
|Date |
| |
| |
|__________________________________________________________ |
| |
| |
|________________ |
| |
| |
| |
| |
| |
| |
| |
|Key Selection Criteria |
| |
|Weighting |
| |
| |
|5 |
|Willingness to work within the ethos of the Uniting Church in Australia |
| |
|5 |
|Mature, grounded, self-motivated personality |
| |
|5 |
|Highly developed case management skills including the capacity to work with children, young people and adults |
| |
|5 |
|Highly developed capacity to work both in a team and independently |
| |
|4 |
|Evidence of strong interagency networking skills and community development practices |
| |
|4 |
|Accurate and competent administrative, time management and reporting skills |
| |
| |
| |
| |
| |
| |
| |
| |
|KEY SELECTION CRITERIA WEIGHTING SCALE |
|Scale |
|Definition |
| |
|5 |
|Extremely important competency. Applicant must be able to demonstrate in-depth experience, skills/behaviours or knowledge to meet this criterion.|
| |
|4 |
|Very important competency. Applicant must be able to demonstrate specific experience, skills/behaviours or knowledge to meet this criterion. |
| |
|3 |
|Important competency. Applicant must be able to demonstrate general experience, skills/behaviours or knowledge to meet this criterion. |
| |
|2 |
|Desired competency Applicant must be able to demonstrate some experience, skills/behaviours or knowledge to meet this criterion. |
| |
|1 |
|Acquiring competency. Applicant must show willingness to acquire general experience, skills/behaviours or knowledge to meet this criterion. |
| |
| |
................
................
In order to avoid copyright disputes, this page is only a partial summary.
To fulfill the demand for quickly locating and searching documents.
It is intelligent file search solution for home and business.
Related searches
- wordpress passing data between pages
- wordpress business templates
- wordpress rss feed not working
- wordpress jquery is not defined
- create wordpress blog
- wordpress roles editor
- wordpress full rss feed
- wordpress rss feed settings
- wordpress rss feed plugin
- wordpress display rss feed
- wordpress rss feed link
- wordpress rss feed to post