PDF Integrating with Salesforce.com using Oracle Integration Cloud

Integrating Using Oracle Cloud Platform for Integration

WHITE PAPER / DECEMBER 2017

DISCLAIMER This document in any form, software or printed matter, contains proprietary information that is the exclusive property of Oracle. Your access to and use of this confidential material is subject to the terms and conditions of your Oracle software license and service agreement, which has been executed and with which you agree to comply. This document and information contained herein may not be disclosed, copied, reproduced or distributed to anyone outside Oracle without prior written consent of Oracle. This document is not part of your license agreement nor can it be incorporated into any contractual agreement with Oracle or its subsidiaries or affiliates. This document is for informational purposes only and is intended solely to assist you in planning for the implementation and upgrade of the product features described. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described in this document remains at the sole discretion of Oracle. Due to the nature of the product architecture, it may not be possible to safely include all features described in this document without risking significant destabilization of the code.

2 W HITE PAPER / Integrating Using Oracle Cloud Platform for Integration

TABLE OF CONTENTS

The Challenge of Cloud Integration .............................................................4 Introducing Oracle Integration Cloud ...........................................................4 ERP Application Integration with ........................................5

Opportunity to Quote / Opportunity to Order................................................................................ 5 Case Study: JDSU ? Opportunity to Order ? Salesforce to ERP Integration ............................... 6

Oracle Cloud Platform for Integration ..........................................................7

Application Integration Solution - Oracle Integration Cloud ......................................................... 8 Data Integration Solution - Oracle Data Integration Platform Cloud ............................................ 9

Prebuilt Integrations ............................................................................................................10 Process Feature ..................................................................................................................12 Accommodating Hybrid Cloud Environments ......................................................................13 Comprehensive Connectivity...............................................................................................13

Conclusion ................................................................................................. 14

3 W HITE PAPER / Integrating Using Oracle Cloud Platform for Integration

THE CHALLENGE OF CLOUD INTEGRATION

Industry analysts often cite integration as one of the major barriers to successful adoption of cloud Software as a Service (SaaS) applications. It's no wonder that SaaS integration has become one of the most sought after skills among IT professionals. Integrating with SaaS applications, such as , may in fact be a bigger challenge than the old integration challenges faced with on-premises CRM and ERP integration. While the core integration issues haven't changed, the cloud introduces additional complexities that need to be specifically accounted for. Barriers of isolation between Customer Relationship Management (CRM) applications, Enterprise Resource Planning (ERP), Configure Price Quote (CPQ) and other applications are no longer acceptable in a world where sales reps need immediate access to their customer and prospect information. And what about "hot" leads that require an immediate quote? A study by found that 35-50% of sales go to the vendor that responds first. Rapid vendor response requires a seamlessly connected flow of information from to quoting to ERP and back.

35-50% of sales go to the vendor that responds first.1

INTRODUCING ORACLE INTEGRATION CLOUD Until recently, most integration tools were too complicated for Application IT users, resulting in costly delays and error-prone attempts at application integration. And while there is wide variation in the quality of SaaS-embedded integration capabilities across all vendors, too many are not able to address real-world business requirements. It might seem like a Web service in can support import and export of data, such as customer data synchronization between applications but most of the time, the data must be mapped, enriched, orchestrated as part of a process flow, or otherwise transformed. Simply put, export and import of data does not support a path to Digital Transformation.

It might seem like a Web service can support import and export of data, such as customer data synchronization between applications but most of the time, the data must be mapped to multiple applications, enriched, orchestrated as part of a process flow, or otherwise transformed.

application Integration requires more than simply connecting a few web services calls. You must also consider important issues related to authentication, session management, transformation mappings, and more. Furthermore, these integration tools lack recent innovations that dramatically simplify integration projects such as built-in guidance recommendations, pre-built

4 W HITE PAPER / Integrating Using Oracle Cloud Platform for Integration

integration, and more. Additional challenges include the isolation of Platform as a Service (PaaS) from the SaaS applications, resulting in potential errors due to version number mismatches, additional upfront set-up, and tedious security work. Many of these challenges are resolved by letting Oracle Integration Cloud manage these issues for you. Oracle Integration Cloud is designed to simplify and reduce the time to market for new business services by delivering application pre-integration, pre-built integration flows and unifying application integration, process automation, and the associated analytics into a single business integration solution. It includes an intuitive, web-based integration designer for point-and-click integration between applications. It also includes a rich monitoring dashboard that provides real-time insight into transactions. Oracle Integration Cloud is one component of Oracle's integration platform as a service (iPaaS) and was developed to simplify integration projects.

ERP APPLICATION INTEGRATION WITH Opportunity to Quote / Opportunity to Order As any seasoned field-based account manager can tell you, delayed quotes can often lead to lost revenue. In the era of instant-on, subscription-based SaaS, taking several days to deliver an accurate quote to a customer is unacceptable. A common scenario arises when a sales professional enters information into a CRM system such as and then a business user has to manually copy or import that information into an order management application, which not only delays the quote but potentially introduces errors to the record. While some applications automatically share data, there are typically too many different applications from disparate vendors to make these seamless across all of the required applications. Oracle Integration Cloud automates the fundamental steps in the sales cycle, freeing business users to focus on faster selling rather than basic data entry and integration. It leverages pre-built adapters and process flows from Oracle and its partners to streamline the flow of data from to Oracle CPQ, Oracle E-Business Suite, Oracle JD Edwards, and many other popular applications. JD Edwards order management information for advanced pricing, fulfillment, and outbound inventory management are no longer siloed from other key business applications. Likewise, order management technology within Oracle CPQ Cloud and Oracle E-Business Suite can manage orders and opportunities from

1 Source:

5 W HITE PAPER / Integrating Using Oracle Cloud Platform for Integration

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download