1b.



MULTIPLE AWARD SCHEDULEPRICELISTGENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY EQUIPMENT, SOFTWARE AND SERVICESSIN 54151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICESSIN 54151HEAL – HEALTH TECHNOLOGY SERVICESNote 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately. Arch Systems, LLC1800 Washington Blvd, Suite 421Baltimore, MD 21230-1735 (410) 227-9781 Contract Number: GS-35F-284CAPeriod Covered: April 8, 2020 thru April 7, 2025Pricelist current through: Modification #1 TABLE OF CONTENTSInformation For Ordering Activities1-5Terms and Conditions Applicable to Information Technology (IT) Professional Services (Special Item Number 132-51)6-10GSA Price List11-31 CUSTOMER ?INFORMATION:?1a.??? Awarded Special Item Number(s):??SINDescription54151S54151HEALINFORMATION & HEALTH TECHNOLOGY (IT) PROFESSIONAL SERVICES?1b.??? Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract: ?Not Applicable.??1c.???? Descriptions of all corresponding commercial job titles with experience, functional responsibility and education.? Not applicable. ??2.???????????? Maximum Order:? ?$500,000.00??3.???????????? Minimum Order: $100.00??4.???????????? Geographic Coverage: ?48 contiguous States and the District of Columbia, Alaska, Hawaii, Puerto Rico, Washington, DC and US Territories.?? 5.???????????? Point of Production:? ? Arch Systems, LLC 1800 Washington Blvd, Suite 421 Baltimore, MD 21230-1735 ???6.???????????? Prices Shown Herein are Net: (discount included)??7.???????????? Quantity Discount: ?None ?8.???????????? Prompt Payment Terms: Net 30 Days??9.????????? Government Purchase Cards: are accepted.??10.??????? Foreign Items: Not Applicable??11.???????Time of Delivery: ?30 Days ARO??11b.?? ?Expedited Delivery: 30 Days ARO??11c.? ?Overnight/2-Day Delivery: Available, Consult with Contractor??11d.? ?Urgent Requirements: Available, Consult with Contractor??12.???????FOB Point: Destination for 48 contiguous States; freight charges apply outside 48 contiguous States???13.???????? Ordering Address:? ???????? Arch Systems, LLC1800 Washington Blvd, Suite 421 Baltimore, MD 21230-1735 Tel: (410) 227-9781 Fax: (410) 227-9786??????????????????????????????????????????????? ??14.???????? Payment Address:??? Arch Systems, LLC 1800 Washington Blvd, Suite 421 Baltimore, MD 21230-1735 Tel: (410) 227-9781 Fax: (410) 227-9786?15.???????? Warranty Provisions: ?Standard Commercial Warranty??16.???????? Export Packing charges:? ?Not applicable??17.???????? Terms and conditions of Government Purchase Card Acceptance: ?ContactArch Systems, LLC for terms and conditions of Government Purchase Card acceptance above micro-purchase threshold.??18.???????? Terms and conditions of rental, maintenance, and repair: ?Not Applicable ??19.???????? Terms and conditions of installation: ?Not applicable??20.? ? Terms and conditions of repair parts:? ?Not applicable??20a.? ? Terms and conditions for any other services: ?Not applicable??21.???????? List of service and distribution points: ? Arch Systems, LLC 1800 Washington Blvd, Suite 421 Baltimore, MD 21230-9781?????????????????????????????????????????????? Tel: (410) 227-9781 Fax: (410) 227-9786 ??22.???????? List of participating dealers: ?Not applicable??23.???????? Preventive maintenance: ?Not applicable? ?24a.? ?Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: Not applicable?24b.? ?Contact Arch Systems, LLC for Section 508 compliance information. ?The EIT standards can be found at: ?.???????? DUNS Number: 079245380 ??26.???????Arch System, LLC is registered in the System for Award Management ?(SAM) database.?TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S) TC "TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)" \f C \l "1" 1.SCOPEa.The prices, terms and conditions stated under Special Item Number 132-51 Information Technology Professional Services apply exclusively to IT/IAM Professional Services within the scope of this Information Technology Schedule.b.The Contractor shall provide services at the ordering activity location, as agreed to by the Contractor and the ordering activity.2.PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)a.Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.b.The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.c.Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.3.ORDERa.Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.b.All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.4.PERFORMANCE OF SERVICESa.The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity. b.The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity. c.The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.d.Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.5.STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)(a)The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90?days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either- (1)Cancel the stop-work order; or (2)Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract. (b)If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if- (1)The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and (2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract. (c)If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement. (d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order. 6.INSPECTION OF SERVICESIn accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS ?COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I ??OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.7.RESPONSIBILITIES OF THE CONTRACTORThe Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.8.RESPONSIBILITIES OF THE ORDERING ACTIVITYSubject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.9.INDEPENDENT CONTRACTORAll IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.ANIZATIONAL CONFLICTS OF INTERESTa.Definitions.“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.b.To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.11.INVOICESThe Contractor, upon completion of the work ordered, shall submit invoices for IT/IAM Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month. 12.PAYMENTS For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For timeandmaterials orders, the Payments under TimeandMaterials and LaborHour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to timeandmaterials orders placed under this contract. For laborhour orders, the Payment under TimeandMaterials and LaborHour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to laborhour orders placed under this contract. 52.216-31(Feb 2007)??Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision: (a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation. (b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by— (1) The offeror; (2) Subcontractors; and/or (3) Divisions, subsidiaries, or affiliates of the offeror under a common control. 13.RESUMESResumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.14.INCIDENTAL SUPPORT COSTSIncidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.15.APPROVAL OF SUBCONTRACTSThe ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.16.DESCRIPTION OF IT/EC SERVICES AND PRICING TC "16.DESCRIPTION OF IT/EC SERVICES AND PRICING" \f C \l "2" a. The Contractor shall provide a description of each type of IT Service offered under Special Item Numbers 132-51 and Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided. b. Pricing for all IT services shall be in accordance with the contractor’s customary practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices. Arch Systems, LLC - Labor RatesSIN 54151S Labor CategoryHourly Rate With IFFProgram Manager$120.00$116.07Senior Data Analyst$100.00$96.73Data/SAS Analyst$95.00$91.89Technical Writer$85.00$82.22Senior Claims Analyst$85.00$82.22Senior Project Lead$100.00$96.73Senior Analyst$100.00$96.73Program Director$250.00$241.81Quality Assurance Specialist$114.82$115.69Application Developer$114.82$115.69Information Technology Supervisor$72.80$70.42Information Technology Analyst$64.48$62.37Jr. Information Technology Analyst$47.92$48.28IT/Subject Matter Specialist$114.40$110.65Project Manager$142.48$137.81Sr. Programmer Analyst/IT Project Manager$150.80$145.86Learning Knowledge Management Consultant$145.60$140.84System Engineer$114.40$110.65 SIN 54151HEAL Labor CategoryHourly Rate With IFF Data/SAS Analyst$95.00$91.89 Application Developer$114.82$115.69 Healht Sr. Programmer Analyst/IT Project Manager$150.80$145.86Health Learning Knowledge Management Consultant$145.60$140.84Health System Engineer$114.40$110.65Labor Category DescriptionsProgram ManagerMinimum\General Experience:6 years of experience in program management from requirements definition, budgeting, staffing and business analysis.Functional Responsibilities:The Program Manager plans, directs and coordinates the efforts involving resources necessary to accomplish program objectives. The Program Manager initiates, supports and participates in overall program management. The Program Manager determines requirements and translates these requirements into operational plans. Determines, monitors and review costs, operational budgets, schedules and staffing requirements for project team. Analyzes effects of project upon various operating and support areas, such as information processing/data centers, to determine the most cost effective approach. Provides guidance to project team and management in directing development of new applications and formulating contingency plans in areas such scheduling, fund allocations and work requirements.Minimum Education:Bachelor’s degree in engineering or science.Senior Data AnalystMinimum\General Experience:A minimum of 8 years of data warehouse experience with focus on design, querying and testing.Functional Responsibilities:Maintain integrity of the database to ensure that all of the tables are consistent when additions, deletions and modifications are made. This involves optimizing the performance of the database when queries are required, development of tools to perform data mining functions and to process the data within the database. Data Analyst’s responsibilities also involve working closely with client’s staff and may include supervising DBA staff working on the project. Other requirements include providing thorough metrics to measure progress and accuracy of data transfers, deployment of data cleansing requirements in a fashion that can be enhanced over time and executed on demand. The Data Analyst also develops testing methods including stress testing and execute test plans, loads and validate loaded data; assists with design and implementation of data staging areas, data warehouse, Data Marts, OLAP cubes, Meta Data repository management and reporting.Minimum Education:Bachelors Degree in Computer Science, Information Systems, Engineering or other related scientific or technical disciplines Data/SAS AnalystMinimum\General Experience:At least 2 years of experience in SAS Microsoft Add In. SAS, Base, SQL, Macro and must be able to work on SAS Enterprise Guide.Functional Responsibilities:Reviews, evaluates, designs, implements and maintains data systems. Identifies data sources, constructs data decomposition diagrams, provides data flow diagrams and documents the process. The Data/SAS Analyst develops and directs software system testing and validation procedures, programming and documentation. Data/SAS Analyst confers with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. The Data/SAS Analyst analyzes user needs and software requirements to determine feasibility of design within time and costs constraints. The Data/SAS Analyst uses scientific analysis and mathematical models to predict and measure outcome and consequences of design.Minimum Education:Bachelors of Art or Bachelors of Science in related discipline.Technical WriterMinimum\General Experience:2 years of experience in technical documentation and project development Functional Responsibilities:The Technical Writer plans, coordinates and develops documentation for all aspects of the systems engineering life-cycle. Under the direction of a senior technical writer or program manager, the Technical Writer prepares assigned sections of complex documents or writes simple documents based on approves outlines. The Technical writer coordinates the preparation of documents that may require the support of multiple staff members, such as writers, editor’s technical experts, etc.Minimum Education: degree in related discipline.Senior Claims AnalystMinimum\General Experience:2-3 experience in research, analysis and reporting.Functional Responsibilities:The Senior Claims Analyst gathers and provides financial information using various reporting tools such as Access, Excel, Cognos and Oracle. The Senior Claims Analyst analyzes data and reports to identify trends and underlying causes. Identifies exposures to the company and facilitates senior-level management’s knowledge of pending claims and litigation that may have an adverse impact on corporate goals.Minimum Education:Bachelor degree in Actuarial Science, Math, Statistics, Finance or similar required.Senior Project LeadMinimum\General Experience:6-8 years experience in project development, understands management and control of funds and resources using complex reporting mechanisms.Functional Responsibilities:The Senior Project Lead serves as the Project Lead or Team Lead. The senior Project Lead plans, organizes and implements large and/or complex application delivery projects. Follows approved management methodology, ensures that all required steps are followed, all deliverable are produced and all approvals are obtained. The Senior Project Lead directs work effort of staff assigned to project or program. Manages and oversees the full system development process and turnover to production. Coordinates and reports on projects progress and accomplishment. Provides technical and analytical support and guidance to project team members.Minimum Education:A bachelor’s degree in computer science, information systems, engineering, business, or other related scientific or technical discipline.Senior AnalystMinimum/General Experience:Four (4) years of experience and expansive knowledge of computer products; both software and hardware.Functional Responsibilities:This position is responsible for broad decision making authority and independence, and analyses and evaluates information systems operations and provides technical direction and recommendations to improve utilizations. Senior Technical Analyst must have must have thorough knowledge of micro-computer products and systems available in the marketplace in order to analyze such products for compatibility, expandability and ease of use and support. This position also designs and implements computing environments, installs computer hardware, software and peripheral components.Minimum Education:Bachelor’s degree in computer science, IT, or related field.Program DirectorMinimum\General Experience:Five (5) years of experience assisting a Project/Program Manager in the management of a contract, project, or task. Functional Responsibilities:The Program Director has broad responsibility for supporting work across various groups that are involved in a project. The Project Director aligns internal team members and external stakeholders. Coordinates project phases and schedules, arranges support services and tracks status. The Project Director leads various teams using a collaborative and participative management style. Manages personnel and program objectives with minimal supervision.Minimum Education:Bachelor’s degree in Management, Computer Science, Information Systems or other scientific or technical discipline.Quality Assurance SpecialistMinimum/General Experience:Eight years of experience in IT, preferably in a help desk/quality assurance position. Functional Responsibilities:Responsible for system enhancement validation to ensure that system performs to meet requirements. Performs manual, automation and performance testing activities in various environments (pre-production and production.) providing bugs and issues log; validation of service pack updates, bug fixes, and SCORM updates. Supports helpdesk function and record standard answer for FAQs job aids.Minimum Education:Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific or technical disciplines. Application DeveloperMinimum/General Experience:Four (4) years of experience in application development and maintenance. Functional Responsibilities:Develops the system functional specifications, use cases, workflow procedures and integration points for CMS website redesign, Learning Management System (LMS) upgrade.?Minimum Education:Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific or technical disciplines. Information Technology SupervisorMinimum/General Experience:Six (6) years of experience with process software and database management and reporting, preferably in a supervisorial position. Functional Responsibilities:Inventory manager; downloads file from Product Ordering System (POS); distributes daily work; enters received products and shipped orders into the inventory database; schedules weekly courier pickup; assists in processing daily work; meter processed work; provides inventory & mailing reports to Program Manager.Minimum Education:Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific or technical disciplines. Information Technology Analyst Minimum/General Experience:Four (4) years of experience as an IT process analyst, or similar position. Functional Responsibilities:Obtains daily work from Process Supervisor (or downloads file from POS); prepares, packages, seals, and labels daily work; carries processed requests to postage area; enters received products and shipped orders into the inventory database; meters processed work; creates extra shipping labels; restocks warehouse shelves; backup for Mailing Supervisor.Minimum Education:Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific or technical disciplines. Jr. Information Technology AnalystMinimum/General Experience:Two (2) years of experience as an IT process analyst, or similar position. Functional Responsibilities:Obtains daily work from Process Supervisor (or Process Analyst); prepares, packages, seals, and labels daily work; carries processed requests to postage area.Minimum Education:Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific or technical disciplines. IT /Subject Matter Specialist Minimum/General Experience:Six (6) years of proven leadership and thorough knowledge of subject area and experience in project development.Functional Responsibilities:The IT Subject Matter Specialist has responsibility for articulating and implementing best practices related to his area of expertise. Leads or be an active participant of a work group with the need for specialized knowledge. Provides guidance on how his area of capability can resolve an organizational need. May define business requirements and recommend a technical approach to meet defined needs. Subject Matter Specialist may also oversee the development, testing and implementation of the technical solution and validates that the final product satisfies the defined requirements.Minimum Education:Bachelor’s degree in business, IT, or related field. MBA or advanced degree preferred.Project ManagerMinimum\General Experience:Six (6) years of business or IT experience, including formal training and two years of experience in enterprise applications, plus formal training and one year experience in BPR methods.Functional Responsibilities:Analyzes user needs to determine functional and cross-functional requirements. Handles test scripts and service requirements; works closely with end users on project development and implementation. Has a working knowledge of relational database environments, structured analysis, data modeling, information engineering, mathematical model building, sampling, and business processes to plan the system. Is able to specify the inputs to be accessed by the system, design the processing steps, and format the output to meet the users’ needs. Prepares cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed system will be financially feasible.Minimum Education:Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific or technical disciplines. Sr. Programmer Analyst/IT Project ManagerMinimum/General Experience:Six (6) years of experience in IT research, project management, or as a computer programmer.Functional Responsibilities:Maintains server systems; trouble shoots systems problems; maintains server systems security; maintains and works with learning management system; and 508 compliance.Minimum Education:Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific or technical disciplines. Learning/Knowledge Management ConsultantMinimum/General Experience:Six (6) years of experience in IT consulting.Functional Responsibilities:Develops and implements Learning Management System (LMS); and systems implementation. Works with team to set strategic direction for the Enterprise Learning System. Provides general oversight, leadership and technical direction for Learning Management System requirements. Is internal expert on all aspects of Learning Management. Manages t day-to-day operations and maintenance of the Learning System by collaborating with technical staff. Ensures that learning solutions meet technical and quality standards.Minimum Education:Bachelor’s Degree in Business, Computer Science, Information Systems, Engineering or other related scientific or technical disciplines. System EngineerMinimum/General Experience:Six (6) years of experience as a systems engineer/developer.Functional Responsibilities:Develops and implements Learning Management System (LMS); and systems implementation. Works with team to set strategic direction for the Enterprise learning System. Provides general oversight, leadership and technical direction for Learning Management System requirements. Internal expert resource on all aspects of Learning Management. Manages the day-to-day operations and maintenance of the learning system by collaborating with technical staff. Ensures that learning solutions meet technical and quality standardsMinimum Education:Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific or technical disciplines. Labor Category Descriptions Health Data/SAS AnalystMinimum\General Experience:At least 2 years of experience in SAS Microsoft Add In. SAS, Base, SQL, Macro and must be able to work on SAS Enterprise Guide.Functional Responsibilities:Provide clinical analysis expertise and hands on support to clinical projects across multiple therapeutics areas. Provide strong technical analytics support to Data management. Contribute to activities in validation and implementation including Standard Reporting Systems, SAS macro utility programs and associated tools. Contribute in development and implementation of Clinical analysis standards and conventions. Work closely with Data Management to assure data quality by providing adhoc analysis. Reviews, evaluates, designs, implements and maintains data systems. Identifies data sources, constructs data decomposition diagrams, provides dansibilities:The Senior Clinical Analyst serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities include the leadership and facilitation of the facility's core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility. This individual provides project leadership for facility-based implementations of clinical applications software releases and new products. The Senior Clinical Analyst facilitates and manages maintenance of facility-specific dictionaries and provides input to and customizes base division policies and procedures, training, and best practices for use within the facility. This individual works with the Division Clinical Specialist Team and facility core team members to deliver hands-on training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications. A Sr. Clinical Analyst may be dedicated to a specific facility or may operate across a geographic zone and serve multiple facilities. Minimum Education:Bachelor’s degree in computer science, Proficiency in various programming and clinical application reporting toolsCustomer service orientation and/or training.Health Application DeveloperMinimum/General Experience:Four (4) years of experience in application development and maintenance. Functional Responsibilities:Have experience with application design techniques, user interface design, and development of design documents.? Be an analytical thinker, excited about tackling new problems and learning new technologies.Have experience working directly with stakeholders to translate workflows and business needs to UX processes and UI design for web based, client based and mobile applications.Have experience creating mockups from wireframe stage to final production ready design assets for both web and IOS.Have experience with creation of page templates, CSS styles sheets, presentation layer code, content and style guides. Have experience working in a scrum environment. Have a willingness and understanding of how to properly document your code and applications.Develops the system functional specifications, use cases, workflow procedures and integration points for CMS website redesign, Learning Management System (LMS) upgrade.?Minimum Education:Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific or technical disciplines. Health Sr. Programmer Analyst/Project ManagerMinimum/General Experience:Six (6) years of experience in IT research, project management, or as a computer programmer.Functional Responsibilities:Provide data & functional format by creating,? executing & validating edit check progs incld'g SAS progs & macros.?Create program-specific validation plans.? Identify & implement solutions for complex reporting needs.?Work w/clinical data & project mgrs.? Utilize SVTM guidelines.?Develop/maintain clinical programming SOPs including CDM processes.?Experience working w/CDISC, SQL & RDBs.? Demonstrated programming skills.?Background in DB organization & extraction.?Proven understanding of medical and/or clinical trial terminology is desirable.? Proven ability in problem-solving Maintains server systems; trouble shoots systems problems; maintains server systems security; maintains and works with learning management system; and 508 compliance.Minimum Education:Bachelor’s Degree in Computer Science, Information Systems, Engineering or Ph.D. in Computer Science, Bioinformatics, or related science or engineering fieldsHealth Learning/Knowledge Management ConsultantMinimum/General Experience:Six (6) years of experience in IT consulting.Functional Responsibilities:Develops and implements Learning Management System (LMS); and systems implementation. Works with team to set strategic direction for the Enterprise Learning System. Provides general oversight, leadership and technical direction for Learning Management System requirements. Is internal expert on all aspects of Learning Management. Manages t day-to-day operations and maintenance of the Learning System by collaborating with technical staff. Ensures that learning solutions meet technical and quality standards.Minimum Education:Bachelor’s Degree in Business, Computer Science, Information Systems, Engineering or B.S., M.SHealth System EngineerMinimum/General Experience:Six (6) years of experience as a systems engineer/developer.Functional Responsibilities:Clinical System Engineer acquires clinically reliable, safe, and cost effective clinical technologies; and ensures appropriate and safe application of those clinical technologies across the enterprise through the application of standard engineering techniques, procedures, and criteria.Develops and implements Learning Management System (LMS); and systems implementation. Works with team to set strategic direction for the Enterprise learning System. Provides general oversight, leadership and technical direction for Learning Management System requirements. Internal expert resource on all aspects of Learning Management. Manages the day-to-day operations and maintenance of the learning system by collaborating with technical staff. Ensures that learning solutions meet technical and quality standardsMinimum Education:Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific or technical disciplines. ................
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