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.Ensure your printer/scanner is on, connected and showing "Ready"2. Go to Control Panel, then Devices and Printers3. Find your Scanner in the list of connected devices. This can sometimes be an issue because it may install two instances of your printer, one actually being the printer and the other being the scanner. To tell if it is the scanner, right click on the device. If it does not have the Start Scan, Scan Profiles, or Scan Properties in the menu choices it is the wrong device.4. Once you have located your scanner, right click and select Scan Profiles. The profiles tell your computer and scanner what to do with each type of document.5. Under the Device column find the two profiles that match your SCANNER name. Each Scanner should have twoprofiles named "Document" and "Photo".?6. Open your scanners profiles that has "Documents" in the name column. Select the checkbox for "Set this profile as default". Also, ensure the Source block has "Feeder" selected. Ensure the other settings are set as the picture below.???7. Click "Save Profile"8. Repeat steps 6 and 7 on the profiles called Photo using the settings as shown below.?When scanning from the printer to the computer the type of document can be selected. When scanning using the top option on the menu, Scan to <computer name>, uses the scan profile that is set as the default. Other options on the scanner menu will use different profiles depending on the document type. ................
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