State of



CS-214REV 8/20071.Position CodeITPRANEK50NState of MichiganCivil Service CommissionCapitol Commons Center, P.O. Box 30002Lansing, MI 48909Federal privacy laws and/or state confidentiality requirements protect a portion of this information.POSITION DESCRIPTIONThis form is to be completed by the person that occupies the position being described and reviewed by the supervisor and appointing authority to ensure its accuracy. It is important that each of the parties sign and date the form. If the position is vacant, the supervisor and appointing authority should complete the form.This form will serve as the official classification document of record for this position. Please take the time to complete this form as accurately as you can since the information in this form is used to determine the proper classification of the position. THE SUPERVISOR AND/OR APPOINTING AUTHORITY SHOULD COMPLETE THIS PAGE.2.Employee’s Name (Last, First, M.I.)8.Department/AgencyDTMB3.Employee Identification Number9.Bureau (Institution, Board, or Commission)Infrastructure & Operations4.Civil Service Classification of PositionITPA 1110.DivisionTechnical Services5.Working Title of Position (What the agency titles the position)11.SectionEnterprise Data Protection Services (Enterprise Backup and Recovery)6.Name and Classification of Direct SupervisorFrank Malusek, ITM 1412.UnitEnterprise Data Protection Services7.Name and Classification of Next Higher Level SupervisorBrad Settles, SAM 1513.Work Location (City and Address)/Hours of WorkOperations Center, 7285 Parsons Drive, DimondaleWork Schedule – See Box 1814.General Summary of Function/Purpose of PositionThis position will analyze, develop, test, configure, implement, and maintain a variety of hardware platforms, network server operating systems, backup/recovery systems, storage infrastructure and enterprise services such as e-mail, directory services and enterprise monitoring of these services for the clients of the Department of Technology, Management and Budget and State of Michigan end-users.This position is for Enterprise Data Protection Services. The team is responsible for providing first level support for troubleshooting, change control, and backup systems implementation. The position will implement, test, configure and administer backup solution-related tools for the purpose of compliance and reporting on various operating systems. This duty requires attention to detail in all aspects of job performance.For Civil Service Use Only15.Please describe your assigned duties, percent of time spent performing each duty, and explain what is done to complete each duty.List your duties in the order of importance, from most important to least important. The total percentage of all duties performed must equal 100 percent.Duty 1General Summary of Duty 1% of Time80This position will provide backup hardware support services for networked solutions supporting client server systems, various operating systems and software platforms across the State of Michigan networks.Individual tasks related to the duty.Implement standards-based end to end solution designs leveraging defined processes.Implement and support platform configurations in coordination with telecommunications, storage, directory services and security, ensuring the solution is in line with defined standards and policies.Implement and support hardware/software acceptance plans that leverage acquired test data for enterprise systems. Run tests to determine the accuracy of configuration logic to produce desired results.Debug and revise configuration based on test results.Implement and maintain standard hardware/software configurations and specifications for new network hardware, storage hardware or appliances and software configurations as designed.Implement enhancements to existing systems in the environment.Configure, implement, test and maintain server, compliance, storage or backup-related support software systems on the hardware network servers.Analyze and resolve problems to identify network hardware system and operational inefficiencies and failure patterns.Provide support in the preparation of reports and correspondence related to assigned network hardware and software systems following defined policies, standards and procedures.Maintain familiarity with and understand the basic application of FedRAMP, FISMA, HIPAA, IRS, NIST, OAG, OIAG and PCI regulatory guidelines.Understand CIS, CJIS and MCP security regulations.Review and/or provide input and maintain a familiarity with network hardware and software proposals based on defined standards.Assist senior level position as an informational resource in regular Disaster Recovery testing for the assigned area of the plete implementation tasks for network hardware, software or operating systems being tested. Duty 2General Summary of Duty 2% of Time15Participate in network hardware projects and project teams.Individual tasks related to the duty.Implement step by step migration and conversion plan activities for server, storage hardware or appliance replacements or upgrades. Analyze data files, file structures, access controls, server configurations, storage and backup requirements.Assist Audit Compliance section in addressing and providing information requested during regulatory audits. In collaboration with Audit Compliance, utilize tools to verify, remediate and audit hardware/software for regulatory compliance.Assist senior level position to design backup solutions that meet their specific business RTO (Recovery Time Objective) and RPO (Recovery Point Objective) requirements.Duty 3General Summary of Duty 3% of Time5Other duties as assigned.Individual tasks related to the duty.Other duties as assigned.Duty 4General Summary of Duty 4% of TimeIndividual tasks related to the duty.Duty 5General Summary of Duty 5% of TimeIndividual tasks related to the duty.Duty 6General Summary of Duty 6% of TimeIndividual tasks related to the duty.16.Describe the types of decisions you make independently in your position and tell who and/or what is affected by those decisions. Use additional sheets, if necessary.Deciding on how best to overcome security threats utilizing version and patch controls. Determine and implement corrective action to resolve common problems that adversely affect the department’s hardware solutions. Test and determine whether or not backup solutions will function properly within the network environments. Determine the proper configuration for backup hardware and software. Determine the optimum method of testing and distributing new network backup software and hardware.17.Describe the types of decisions that require your supervisor’s review.This position operates with minimal supervision. Decisions that are politically sensitive in nature, have a major budget or financial implication and have strategic technical implications.18.What kind of physical effort do you use in your position? What environmental conditions are you physically exposed to in your position? Indicate the amount of time and intensity of each activity and condition. Refer to instructions on page 2.Extensive standing, sitting, reaching, lifting, bending, carrying, walking, kneeling and climbing steep ladders.? Use of a computer and telephone extensively.? The employee is regularly required to lift up to 60 pounds.The employee would primarily be in a temperature-controlled environment when performing their duties.Standard work schedule is 8:00 am to 5:00 pm Monday through Friday unless an alternate work schedule has been approved by management.? Overtime and/or on-call may be required for this position. Due to the nature of technical support services; division policy requires flex scheduling for time worked in excess of 40 hours per week when advanced notice is given by management in accordance with Civil Service guidelines.19.List the names and classification titles of classified employees whom you immediately supervise or oversee on a full-time, on-going basis. (If more than 10, list only classification titles and the number of employees in each classification.)NAMECLASS TITLENAMECLASS TITLE20.My responsibility for the above-listed employees includes the following (check as many as apply):Complete and sign service ratings.Assign work.Provide formal written counseling.Approve work.Approve leave requests.Review work.Approve time and attendance.Provide guidance on work methods.Orally reprimand.Train employees in the work.21.I certify that the above answers are my own and are accurate and complete. SignatureDateNOTE: Make a copy of this form for your records.TO BE COMPLETED BY DIRECT SUPERVISOR22.Do you agree with the responses from the employee for Items 1 through 20? If not, which items do you disagree with and why?Yes23.What are the essential duties of this position?Data protection support for networked solutions supporting client server systems, various operating systems and software platforms across the State of Michigan network environments. This position performs a wide range of network administration responsibilities to enable the State of Michigan technology users to accomplish their business and public service requirements through effective operations and sharing of information and applications.This position performs a wide range of network administration responsibilities to enable the State of Michigan to ensure quality assurance with the servers, storage, and backup/recovery technology. The policy, standards, and procedures the position will assist in writing, enables overall guidance to ensure standardization across all platforms. This position assists in providing audit information to auditors through use of compliance tools and reports.Critical Job Role: Data Protection Solution Support, Ensuring Adherence to established DTMB policies, standards, and industry best-practice.24.Indicate specifically how the position’s duties and responsibilities have changed since the position was last reviewed.Vacant Position25.What is the function of the work area and how does this position fit into that function?This position provides support for various server backup, storage and network systems both hardware and software and for quality assurance standards, reporting, and audit assistance.The work area is the primary means that Infrastructure Services delivers network hardware support to its customers and the various departments in the state.26.In your opinion, what are the minimum education and experience qualifications needed to perform the essential functions of this position.EDUCATION:Possession of a bachelor’s degree with 21 semester (32 term) credits in computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming or mathematics.EXPERIENCE:Note: Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.KNOWLEDGE, SKILLS, AND ABILITIES:Some significant experience/skill in working with Windows Operating System server support administration which include manipulating Active Directory and Group Policy object components.Ability to communicate well, both verbally and in writing.Ability to work as a team member, ability to be a self-starter.Knowledge of concepts of computer system detailed network hardware and software structure and support.Knowledge of Microsoft operating systems.Maintain familiarity with and understand the application of FedRAMP, FISMA, HIPAA, IRS, NIST, OAG, OIAG and PCI regulatory guidelines and security competencies.This PD will comply with and meet the security competencies in alignment with approved senior standards.CERTIFICATES, LICENSES, REGISTRATIONS:Duties may involve the use of a personal vehicle.Background Checks:The candidate selected for this position will be required to submit to fingerprinting for state and federal criminal background record checks.? The candidate must be felony-free, and must remain so in the future.? Any position offer will be conditional until results of the criminal background record checks indicate eligibility for employment.?The selected candidate must complete the Michigan State Police background check.? This extensive background check requires fingerprinting for state and federal criminal background records.? The background check search will include, but is not limited to, arrests, criminal charges, criminal convictions, and any information regarding contact with a criminal justice agency. The selected candidate must complete the Criminal History Background Check Agreement (DTMB-0223) prior to the Michigan State Police background check.? Candidates offered this position must be United States citizens and pass a thorough Secretary of State background investigation in accordance with Public Act 7 of 2008, Public Act 23 of 2008, and the Memorandum of Agreement between the State of Michigan and the Department of Homeland Security.NOTE: Civil Service approval of this position does not constitute agreement with or acceptance of the desirable qualifications for this position.27.I certify that the information presented in this position description provides a complete and accurate depiction of the duties and responsibilities assigned to this position. Supervisor’s SignatureDateTO BE FILLED OUT BY APPOINTING AUTHORITY28.Indicate any exceptions or additions to the statements of the employee(s) or supervisor.29.I certify that the entries on these pages are accurate and complete. Appointing Authority’s SignatureDate ................
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