Veronica Loewy - 6Connex



Veronica M. Loewy, J.D., SPHR, USAR Veteran

SUMMARY

Bilingual Human Resources professional (English/Spanish) with legal/government/military/corporate experience. Over 10 years’ experience investigating EEO/Civil Rights violations for Union/Non-Union employees. Compliance/Diversity & Inclusion professional who addresses Employee Relations/EEO/Civil Rights Violations/Engagement/Onboarding/Talent Acquisition and employment policy related issues/OSHA 10 Hour-General Industry Course Card. Member of the Society Human Resource Management (SHRM)/Certified Senior Professional in Human Resources (SPHR).

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

Lawter, Inc- Chicago, IL.

A subsidiary of Harima Chemicals in Japan. A global chemical manufacturing company operating in over 20 countries with 11 manufacturing and technology centers. Approximately 550 global employees. Privately held corporation.

Corporate Headquarters. Chicago, IL. 2/2016-6/2016

Human Resources Manager-US

Responsible for the implementation of HR initiatives, working with management to identify and implement strategic initiatives related to recruitment, retention, training, development and health and welfare of employees.

° Supports the Company’s various business units for the entire U.S. Operations, including a pine oil manufacturing

plant with unionized employees. Work part of global HR team on global HR initiatives

° Manage payroll using ADP Comprehensive Payroll System and benefits programs

° Involvement in the administration of safety, loss control and workers compensation programs

° Providing counsel to management and employees regarding employee relations issues (unionized/non-unionized)

° Overseeing compliance regarding wages, harassment, discrimination and other legal issues

Exelon Corporation (Contractor with Rose International) – Chicago, IL

The nation's leading competitive energy provider, with approximately $23.5 billion in annual revenues. 1/2016-2/2016

HR Generalist II

Supports the governance and oversight of Contractor Compliance/HR Compliance programs and activities. Conducts internal HR Self Assessments/Data Analytics over high risk ER/Compliance functions to identify risks and process gaps.

United Service Companies, Inc. (USC) – Chicago, IL 11/2014- 7/2015

USC consists of five (5) companies that provide cleaning, staffing and security services to diverse companies/industries in thirty-eight (38) states. The client base includes major hotels, trade shows, convention centers, airlines, hospitals, newspapers and food processing plants. United National Maintenance, Inc. is the largest convention and special event cleaning contractor in the U.S./approximately 15,000 employees/privately held corporation.

Senior Human Resources Generalist-Central Region

Reported to the Vice President of Human Resources for USC. Supports the Company’s various business units/companies in all areas of Human Resources. HR Liaison for the Company’s largest contract-$100 million per year providing maintenance for O’Hare International Airport

° Employee Relations and Training needs of each company, with emphasis on Equal Employment Opportunity laws, Affirmative Action and HR Compliance programs

° Conduct internal investigations, prepare comprehensive investigation reports and communicate recommended findings and impressions

° Manage agency charges of discrimination/assist in preparation of position statements and evidentiary disclosures

° Guide management on employee relations issues involving discrimination/harassment/retaliation, application of disciplinary policies/procedures, HR compliance, FMLA, ADA, Workers’ Compensation, wage and hour laws, I-9 compliance, reasonable accommodation requests in context of ADA and light-duty programs

° Participate in/Advise management for all Unemployment Hearings for the Central Region

° Co-created Application Process Training for all five companies

° Utilize Oracle PeopleSoft and Taleo for recruitment

° Participate in job fairs/Community Outreach/Recruitment Strategy Planning/Sourcing/Diversity & Inclusion

° Assist in auditing existing HR practices to ensure compliance and to identify going-forward best practices

Blue Cross Blue Shield – Chicago, IL 4/2013- 11/2014

Largest customer-owned health insurance company in the U.S./20,500 employees/2012 revenue $1.01 billion/serves more than 14 million members.

Workforce Relations Consultant

Consult/advise management/non-management employees with respect to federal, state, local EEO and other personnel laws including but not limited to Affirmative Action, Title VII, ADA, ADEA, OSHA, FLSA and FMLA

° Aligns with Strategic Business Partners to support Service Delivery Operations Divisional Area-call centers/supports approximately 9,800 employees out of 19,600 non-union employees

° Conduct investigations of internal/external complaints enterprise-wide, including preparation of written reports, administrative agency responses and presentation of findings to management and government agencies

° Guide/recommend Business Partners/Corporate Ethics and Compliance Dept. /Senior Management on organizational issues, performance management, workforce relations and HR policies and procedures

° Lead development/education of HR policies, procedures and tools to promote positive employee relations

° Lead change initiatives in collaboration with operational leaders in regional offices

° Ensure consistent interpretation and application of and compliance with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies

° Co-created employee performance and attendance management tools and guidelines to facilitate corrective action

° Developed Exit Questionnaire/Survey Vulnerability Checklist as an HR Intra-Departmental SOP-Purpose is to ensure compliance with Company policies/law/mitigate risk for all exit interviews

° Member of the Supporters of Military Veterans at HCSC (SMVH) Business Resource Group-Co-Contributor to the SMVH Veteran Onboarding Guide

Canadian National Railway (CN) – Homewood, IL 5/2010- 3/2013

Canada’s largest Class I freight railway/7,000 U.S. employees/2012 revenue $2.53 billion

Human Resources Associate

Managed effective application of HR policies and programs for U.S. Operations

° Serviced 7,000 employees-80% unionized/responsible for all Divisions/Regions U.S. Operations- Transportation-Chicago Division, Michigan Division, North Division, Central Division, ROC-CMC, Engineering, Mechanical, Sales & Marketing, Other

° Ensure compliance with federal and state employment laws and regulations

° Responds to employee issues such as harassment allegations, civil rights complaints and CN policy violations

° Make recommendations to management team for corrective action and continuous improvement

° Identified/defined and solved complex issues and trends by Division/Region for the entire U.S. Operations

° The Company was mandated by the courts to abide by the terms of a Consent Decree as result of a class action lawsuit

° Partnered with legal to ensure that the Company was in compliance with HR polices and the Consent Decree by monitoring their equal employment/diversity training/onboarding/recruitment/managerial-employee issues

° The Company was found to be in compliance with the terms of Consent Decree

° Partnered with Talent Acquisition and the Illinois Department of Veteran’s Affairs to target military recruitment

Cook County Commission on Human Rights – Chicago, IL 08/2001- 5/2010

Cook County serves a population of approximately 5.3 million people-the second most populous county in the nation.

Human Rights Investigator

Conducted intake, investigates complaints, acts as an impartial mediator regarding alleged violations of the Cook County Human Rights Ordinances, including discrimination in employment, housing, public accommodations, credit and services. Accomplishments include:

° Drafted approximately 133 complaints and negotiated 65 settlements. Wrote 34 Lack of Substantial Evidence reports, 21 Substantial Evidence reports and was assigned 162 cases

° Conducts investigations with Spanish-speaking Complainants, Respondents and Witnesses

° Trained junior Investigators on conducting effective and thorough investigations

° Commission liaison to the Chicago Fair Housing Alliance

Illinois Department of Human Rights - Chicago, IL 2/2000-7/2001

The State of Illinois serves a population of approximately 13 million people

Human Rights Investigator

Investigated complaints of alleged violations of the Illinois Human Rights Act

° Developed and taught new employees on efficient case load management techniques

° Top agency producer. On average, closed 10 cases per month

Andrea Raila & Associates, Real Estate Tax Consultants & Public Policy Relations- Chicago, IL 10/1998-1/2000

Assisting residential and commercial property owners to achieve property tax relief.

Commercial Real Estate Tax Analyst

Reduced property taxes for commercial and industrial properties. Analyzed financial/property data/compiled supporting evidence, wrote case descriptions and appeals. On average, successfully negotiated $20,000 in tax relief/840 cases

MILITARY EXPERIENCE

United States Army Reserves (USAR)-Ft. Sheridan, IL

Effective date-June 5, 1997-Separation date-February 9, 2004, Rank-SGT-E5

Human Resource Specialist

Special Operations Command Central (SOCCENT), Camp As Sayliyah, Qatar in support of Operations ENDURING and IRAQI FREEDOM 2003-2004.

° Monitored military personnel placement during Operation Iraqi Freedom to include all Special Operations Forces in Iraq, Afghanistan and other countries involved in the Global War on Terrorism

° Supervised and trained military personnel in producing daily reports for the USCENTCOM (US Central Command) Commander, Acted as Point of Contact for legal issues in the absence of the command attorney

° Top Secret Security Clearance (inactive)

° Honorable Discharge from Active duty as a Veteran. Received Joint Service Commendation Medal

EDUCATION, SEMINARS & CERTIFICATIONS

Northern Illinois University College of Law – Dekalb, IL. May 1995. Juris Doctor

Oxford University - Oxford, England. Summer 1994. International Law Classes

Rutgers University – New Brunswick, NJ. May 1991. Bachelor of Arts. Political Science, minor in Spanish

Metropolitan Leadership Institute Seminar. Class of 2010. Created by the United Neighborhood Organization (UNO) and former Mayor Richard Daley Jr., Hispanic professionals are trained on how to engage in public leadership roles in corporate, civic and political spheres within metropolitan Chicago.

Syracuse University Whitman School of Management/Institute for Veterans and Military Families/U.S. Small Business Association (SBA)-Veteran Women Igniting The Spirit of Entrepreneurship (V-Wise). Online course and Conference. May 2015. Female Veterans are provided with skills and competencies focused on entrepreneurial opportunity recognition, innovation and business management.

SCORE Chicago, supported by the SBA-Business Certificate Workshop. 08/2015. Focuses on specific resources, methods and tools for entrepreneurship: How to Really Start Your Own Business; Plan For Business Success; Financials: Accounting Tools For Money Management; Show Me the Money-Financing Your Business Options; Marketing: The Engine that Powers Your Business and Social Media for Business.

Occupational Safety and Health Standards (OSHA) 10 Hour-General Industry Course. 03/6/2017 to 03/7/2017. Reviewed OSHA 1910 CFR, General Duty clause, OSHA’s most frequently cited violations and received 10 Hour OSHA General Industry Card.

Certified Senior Professional in Human Resources (SPHR) by the HR Certification Institute. Certified since 1/30/2012. Period of Certification: 10/01/2015 to 09/30/2018

ADDITIONAL EXPERIENCE

° Board member of ¡Adelante! U.S. Education Leadership Fund-national non-profit organization that provides scholarships, internships and leadership development for Latino college students (2009-2010)

° Board member of the Chicago Commission on Human Relations Advisory Council on Latino Affairs. Employment Committee Co-Chair. The Employment Committee co-developed “Building Bridges for Accessibility” Forum that was aired on CAN TV in August, 2010. Civil Rights organizations educated businesses on accessibility rights issues (2008-2011)

° John Maxwell Mastermind Leadership Group with Chamberlain Advisors (2016-2017)

° Lone Survivor Foundation, a non-profit organization that restores hope for wounded service members and their families through health, wellness and therapeutic support-3/04/2017 Chicago Gala event Committee member

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