PDF Excellence in Business Communication, 12e (Thill/Bovee ...
Excellence in Business Communication, 12e (Thill/Bovee) Chapter 5 Writing Business Messages 1) Which of the following statements that would appear in a business message best reflects the "you" attitude? A) You failed to enclose a check for $25. B) We need a check from you for $25 so that we can send the merchandise by May 15. ................
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