Performance Management: Best Practices in 2014 - Society for Human ...

Performance Management: Best Practices in 2014

Paula H. Harvey, MBA, SPHR, GPHR

Is this how you handle Performance Management?

? Be Nice to Penny!

? BZyGF8

2

Learning Objectives

? Performance management vs. performance appraisal

? Creating the "right" environment

? Learning to develop "on going" performance oriented discussions

? Manager's role in developing, mentoring, goal setting, and maintaining high performance standards

? Review rating criteria and rating perils

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Performance Appraisal vs. Performance Management

A Matter of Perspectives

Appraisal

Management

One time event

Ongoing

Retrospective

Prospective

Short Term

Long Term

Correction oriented Progress steps

Completing form

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Planning/goal setting

Performance Management Continuum

Performance Review

Performance Management

Goal Setting & Planning

5

Performance Planning

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