Operational Reference Document - Sprint Comms

Billing Escalations For service and billing escalations please contact the below teams in the following order: Level 1 – Customer Service Senior Executive Level 2 – Customer Service Team Leader Both of these levels of escalation can be reached by calling the main number 0800 027 0000 (Opt 2) or by email on smecustomerservice@vodafone.com. ................
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