City of Isanti POSITION DESCRIPTION LIQUOR STORE MANAGER

City of Isanti POSITION DESCRIPTION

LIQUOR STORE MANAGER

DEPARTMENT: FLSA CLASSIFICATION: REPORTS TO: SUPERVISES:

Liquor Exempt City Administrator All Liquor Store Personnel

DEFINITION:

The Liquor Store Manager organizes, develops, plans, coordinates and supervises the day-to-day operations of the liquor store. Provides a controlled retail service to the community at a profit; provide development of retail objectives and merchandising. Oversees training, staffing and policy implementation among all Liquor Store personnel. Prepares an annual budget for the store.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. The Essential functions listed below are intended as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them if the work is similar, related or a logical assignment to the position.

ESSENTIAL FUNCTIONS OF THE JOB:

? Plan, direct, and coordinate all financial control. ? Develop an operating plan and budget that projects revenues, expenses and profits along with capital

expenditures. ? Work with Finance Director to plan and implement capital improvements and annual budgets. ? Monitor sales and expenditures. ? Review and authorize all vendor requests for disbursements. ? Review and authorize all payroll disbursements. ? Determine and maintain appropriate levels of on-hand inventory and supervise inventory process. ? Establish consistent procedures for the accounting of sales. ? Direct the setting of prices for all merchandise sales to ensure attainment of profit margins on a regular basis

and as market conditions change. ? Supervise the purchase of all product at the best possible price while controlling inventory levels. ? Develop and implement operational procedures including customer service objectives, operating plans,

advertising strategies, purchase plans, store improvements and layouts. ? Establish and implement procedures to maintain strict compliance of all applicable laws and regulations

regarding the sale of alcoholic beverages. ? Determine products and brands to be carried by studying and researching sales trends and customer buying

preferences. Confer with beverage industry consultants on a regular basis. ? Continue to increase and maintain knowledge and management skills by attending seminars, conventions and

tastings to stay current with market evaluations, techniques, and new laws and regulations. ? Maintain good public relations; resolve any complaints from customers, suppliers and employees. ? Work in conjunction with Human Resources hiring new employees, participating in interviews. ? Oversees the training and development of each employee. ? Supervise the continued product knowledge and education all staff. ? Conduct monthly/ quarterly staff meetings and Beverage Alcohol Training (BAT) meetings. ? Ensure distribution of any agendas and minutes to all affected employees. ? Conduct annual employee evaluations and reviews per current personnel policy. ? Recommends salary adjustments, promotions, discipline or termination based on work performance. ? Communicate and enforce concerns and discipline with Human Resources.

? Establish and maintain a work climate that effectively and positively motivates employees to perform to the best of their abilities.

? Oversees scheduling of all Liquor Store personnel. ? Serves as a working supervisor, participating in sales of goods, stocking, and customer service as necessary. ? Oversees and directs the maintenance of data needed for accurate accounting and other operating records:

Records and balances daily receipts and disbursements Checks invoices to catch and correct any errors Submits daily cash and sales records Checks time cards for accuracy Assures cash register balances at the end of each shift ? Prepare advertising to ensure effective customer draw, image and return. ? Review all daily, weekly, and monthly financial and inventory reports. ? Implement and supervise internal controls to minimize loss of store assets and inventory. ? Review, supervise and maintain all data entry. ? Enforces and recommends updates of the Liquor Store Process Manual to City Administrator. ? Supervise physical inventories of liquor operations to ensure proper inventory counts are made and recorded. ? Promptly informs the City Administrator of any and all matters of major importance related to the operation of the Liquor Store. Recommends actions with respect to such matters. ? Oversees housekeeping and overall maintenance and security of buildings, surrounding grounds and all equipment. ? Works some evenings and weekends to maintain continuity with employees and to identify operational needs monthly. ? Attends department head, City Council and Committee of the Whole meetings as requested; providing monthly/quarterly reports, documents, and information as necessary. ? Reports to Council as requested by the City Administrator ? Performs other related duties as assigned or apparent.

EQUIPMENT USED:

This position uses a variety of equipment in a liquor store and office setting. Such equipment may include, but is not

limited to, computerized cash registers, bank card machine personal computers, printers, telephones, fax machines

and copy machines.

REQUIRED KNOWLEDGE AND ABILITIES:

? Knowledge of primary retail and liquor store principles and procedures. ? Knowledge of the laws, regulations and operations governing the operation of municipal liquor store. ? Knowledge of computers, Microsoft Office and applicable software programs. ? Knowledge of safety procedures and "right to refuse" sales. ? Knowledge of liquor retailing and product lines sold in liquor stores. ? Knowledge of liquor trainings including loss control and Beverage Alcohol Training. ? Ability to proactively greet customers; be friendly, professional, polite and helpful in dealing with customers and

employees. Represent the City in a positive and professional manner at all times. ? Ability to communicate, manage and delegate to all liquor store personnel. ? Ability to maintain effective, positive and respectful working relationships and confidence with the community,

City Council and coworkers. ? Ability to cooperate and maintain confidentiality. ? Ability to provide excellent customer service and leadership. ? Ability to maintain positive relationships with community members and Councilmembers. ? Ability to work equally as a team and maintain positive, motivated staff rapport. ? Ability to have strong oral and written communications skills and has the ability to listen and communicate with

the public, staff and City Council. ? Ability to manage a retail operation as an effective supervisor. ? Ability to merchandise and display retail products, and use computer assisted inventory maintenance and control.

? Ability to write professional memos, resolutions and documents for City Council meetings.

Any combination of education and experience that provides equivalent knowledge, skills and abilities will be considered.

MINIMUM QUALIFICATIONS: ? High School diploma or equivalent. ? Three (3) or more years' experience working in liquor. ? Three (3) or more years' experience working in retail.

PREFERRED QUALIFICATIONS: ? Associates or Bachelor's degree in Marketing, Merchandise Retailing or related field. ? Previous alcohol beverage industry experience. ? One (1) or more years' experience as a Liquor Store Manager (Municipal preferred). ? Two (2) or more years' experience in a retail setting including supervisory responsibilities.

CONDITIONS OF EMPLOYMENT: ? Must possess a valid Minnesota Driver's License or the ability to obtain within thirty (30) days of employment. ? Must satisfactorily pass a criminal background examination. ? Must comply with organizational and departmental policies.

WORK SCHEDULE: The typical work schedule for this position is full-time Monday-Friday with occasional holiday, evenings and weekends, subject to current personnel policy and staffing needs of the Liquor Store. Additional hours may be required, as this position may attend City Council meetings and other meetings as necessary.

WORK ENVIRONMENT/PHYSICAL DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This position requires the employee to work alone, with others, around others and have contact with the public.

Activities that will occur continuously, 5-8 hours: sitting, walking, standing, verbal communication, hearing, repetitive motions.

Activities that will occur frequently, 2-5 hours: problem solving, written communication, interpersonal skills, grasping, reaching, feeling.

Activities that occur occasionally, up to 2 hours: lifting, carrying, reaching, hand/eye/foot coordination bending, twisting, work in a cooler.

Activities that occur infrequently, less than 1 hour, stooping, kneeling, reaching at, above, and below shoulder level with the right, left, and both shoulders, and lifting. Physical strength to lift/carry/move moderately heavy cases (minimum of 50 pounds) of merchandise frequently, move kegs (minimum of 65 pounds) stock shelves/coolers and assist customers with carryout and other lifting or moving as required for the position.

This position will require the ability to drive an automobile.

This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Isanti is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer.

ACKNOWLEDGEMENT:

I have read this job description and fully understand the requirements set forth herein. I understand that this is to be used as a guide and that I will be responsible for performing other duties as assigned. I further understand this job description does not constitute an employment contract with the City of Isanti.

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