Job Description



Job Description

1. Contractual Arrangements

Job title: Assistant Store Manager

Job reference: TA/ASM

Job grade: TBC

Last revision date: April 2010

Department: Tates

Location: As per contractual arrangement

Weekly working hours: Full time as per contractual arrangement

Contract type: Full time as per contractual arrangement

Responsible to: Store Manager

2. Job Purpose:

• To assist in maximising sales and profit by contributing to the continuous improvement of the store and staff, control of costs and leakage and provision of friendly, efficient service to customers, colleagues and visitors.

3. Key Tasks / Responsibilities:

• To deliver customer service in line with SPARkling Service standards

• To be fully aware of KRAs and assist in working to deliver and improve them.

• To generate and propose ideas for driving the business and it’s team forward

• To assist in monitoring competitor activity

• To assist in developing a motivated and empowered team through a positive management style

• To assist in ensuring training is delivered as scheduled

• To use relevant processes and policies to control the security of people, stock and cash

• To ensure compliance with relevant legislation and health and food safety responsibilities as defined in the induction and period training

4. Generic Responsibilities

• Ensure compliance with “The Blakemore Way” and appropriate levels of the competency framework

• Deliver and/or attend and participate in meetings and conferences as required

• Deliver and /or attend and participate required learning and development activities

• Maintain employee and organisational confidentiality in line with the Data Protection Act

• Demonstrate commitment to equality and diversity

5. Financial Responsibilities:

• Assist with the control of costs in accordance with agreed budgets

• Adherence to cash and stock control policies, ensuring and assisting others to do the same

6. Other:

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

The job description is not intended to cover in detail all the tasks required of the post. The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Signature of post holder:

Name of post holder:

Date:

Person Specification

1. Job Title: Assistant Store Manager

2. Last Revision Date: April 2010

|3. Education / Qualifications / Licences |

|Essential |Desirable |Measured By |

|Basic education (numeracy and literacy) |NVQ level 2-3 in retail skills, customer care (or similar) |Application form / original |

|NCPLH (National Certificate for Personal License Holder) - must have| |documentation |

|or be prepared to undertake this qualification | | |

|4. Skills / Abilities / Knowledge / Experience |

|Essential |Desirable |Measured By |

|Previous junior supervisory experience in a food retail environment |Some experience of team development |Aptitude test |

|(or similar) |Some experience of business development |Application form / competency |

|An understanding of budgets & targets and the ability to assist in |Experience of using a Challenge 25 policy |based interview |

|working to deliver and improve them. |Previous cash handling experience | |

|Basic knowledge of health and food safety and legislative |Experience in a customer facing role | |

|responsibilities of a retail environment and the skill to assist | | |

|with managing those responsibilities | | |

|Ability to contribute ideas for driving the business and its team | | |

|forward | | |

|5. Behaviour / Attitude |

|Essential |Desirable |Measured By |

|The desire and skill to interact with colleagues, customers and | |Competency based interview |

|visitors in line with the company values | | |

6. Core Competency Framework

Intermediate leadership

7. Other:

This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

Signature of post holder:

Name of post holder:

Date:

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