Journal of Business and Management

J.B.M. Vol.17No.1

Journal of Business and Management

Editors

Cristina M. Giannantonio, Ph.D. Amy E. Hurley-Hanson, Ph.D.

Published by Chapman University's Argyros School of Business and Economics

Sponsored by the Western Decision Sciences Institute

WDSI

WDSI

WESTERN DECISION SCIENCES INSTITUTE

The Western Decision Sciences Institute is a regional division of the Decision Sciences Institute. WDSI serves its interdisciplinary academic and business members primarily through the organization of an annual conference and the publication of the Journal of Business and Management. The conference and journal allow academicians and business professionals from all over the world to share information and research with respect to all aspects of education, business, and organizational decisions.

PRESIDENT Mahyar Amouzegar California State University, Long Beach

PRESIDENT-ELECT Nafisseh Heiat

Montana State University-Billings

PROGRAM CHAIR/VICE PRESIDENT FOR PROGRAMS/PROCEEDINGS EDITOR John Davies

Victoria University of Wellington

VICE PRESIDENT FOR PROGRAMS-ELECT Sheldon R. Smith

Utah Valley State College

VICE PRESIDENT FOR MEMBER SERVICES David Yen

Miami University of Ohio

SECRETARY/TREASURER Richard L. Jenson

Utah State University

DIRECTOR OF INFORMATION SYSTEMS Abbas Heiat

Montana State University - Billings

IMMEDIATE PAST-PRESIDENT G. Keong Leong

University of Nevada, Las Vegas

REGIONAL VICE PRESIDENT Vijay Kannan

Utah State University

Journal of Business and Management ? Vol. 17, No. 1, 2011

Journal of Business and Management

Volume 17, Number 1

2011

EDITORS

Cristina M. Giannantonio, Chapman University Amy E. Hurley-Hanson, Chapman University

J. B.M.

Journal of Business and Management

EDITORS Cristina M. Giannantonio, Chapman University Amy E. Hurley-Hanson, Chapman University

EDITORIAL BOARD Nancy Borkowski

Florida International University

Krishna S. Dhir Berry College

Sonia M. Goltz Michigan Tech University

Miles G. Nicholls RMIT University

Richard L. Jenson Utah State University

Terri A. Scandura University of Miami

Jeffrey A. Sonnenfeld Yale University

Victor H. Vroom Yale University

PAST EDITORS Burhan Yavas, California State University Dominguez Hills 1993-1999

Raymond Hogler, Colorado State University 2000-2004

EDITORIAL STAFF Rosalinda Monroy, Chapman University, Strategic Marketing and Communications

Jaclyn Witt, Editorial Assistant

Journal of Business and Management ? Vol. 17, No. 1, 2011

iii

We would like to thank the many ad hoc reviewers who shared their expertise to review the manuscripts submitted to JBM over the past few years. Their time and effort greatly contributed to the Journal of Business and Management.

David A. Buchanan Cranfield University

Pearl Brewer University of Nevada, Las Vegas

Russell W. Clayton The University of Mississippi

Drew Dahl Utah State University

Bruce Dehning Chapman University

Susanna Fellman University of Helsinki

Susan Flaherty Towson University

Stephen Hartman New York Institute of Technology

Andrew Hebdon University of Mississippi

Steve Jaros Southern University

Mark Johnson Idaho State University

Karen M. Leonard Indiana State University, Fort Wayne

Matthew McCarter Chapman University

Bj?rn Michaelis University of Heidelberg

Nathan Ostreich San Diego State University

Feraidoon Raafat San Diego State University

James Rairdon National Academy University

Bonnie Roach Ohio University

Valerie Rosenblatt University of Hawai'i at Manoa

Scott Safranski Saint Louis University

Yusuf Sidani American University of Beirut

Thomas W. Sloan University of Massachusetts, Lowell

Yvonne Stedham University of Nevada, Reno

Richard Sudek Chapman University

Alexsey Tikhomirov Binghamton University

Neharika Vohra Indian Institute of Management, Ahmedabad

Ying Wang Montana State University, Billings

Hong Zhu Loyola University Maryland

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