Dr
Dr. Renée E. Weiss Neal3606 East Baywood LaneGreenville, NC 27834Email: REWEISSNEAL@Cell Phone: 252-481-8241EducationEd.D. Instruction and Curriculum with focus in Instructional Design and Technology, December 1999. The University of Memphis, M.S. in Instructional Design and Technology, August 1996.The University of Memphis,B.L.S. in Management of the Arts, December 1993. Memphis State University.Higher Education/Corporate ExperienceSenior Systems Writer/Editor (Training Specialist), Social Scientific Systems, Inc., March 2012 to present.Consult with project staff, contractor staff, and Federal government clients concerning tracking data structure and software systemsDesign, develop, and implement curriculum and training interventions and documentationsTeaching Assistant Professor, East Carolina University, Department of Mathematics, Science, and Instructional Technology Education. Spring, 2009 (part-time online) Full-time Fall 2010 to PresentTeaching graduate and undergraduate technology coursesAdministration of School Technology ProgramsPlanning for TechnologyPrinciples of Instructional DesignAnalysis and Evaluation in Instructional TechnologyWebmaster for department website committeeChair of Web CommitteeRedesign Department WebsiteMaintain accuracy of informationBoard member on Office of Student Rights and Responsibilities Conduct BoardTechnology Expert for Teacher Quality Participation Grant Project – Workshop. Technology Subject expert for county school teachersInstructional Technologist, Edward Jones, Strategic Learning Services Department, January 2008 to July 15, 2010Consulting: Consult with the firm’s training departments to provide timely, specific information concerning e-learning and pedagogy to help the departments’ instructional designers and team leaders make informed decisions that impact learning for the firm.Secure funding: Write proposals to leaders to secure funding for training events such as the firm’s Training Summit 2008, 2009, and 2010.Strategic planning: Perform as contributing team member to create a development plan for the firm’s instructional designers.Software tool expert: Articulate expert for the entire firm including US, UK and CA. Maintain section of department website concerning Articulate questions and pedagogy. Advising: Creating, executing plans and solutions in collaboration with internal clients concerning e-learning needs. Designing: Design, develop, implement instructional interventions for firm’s non-training areasWriting: Contributor to the Strategic Learning Services newsletter Reviewer: Quality assurance reviewer for the firm’s e-learning training coursesInstructional Designer, Edward Jones, Compliance Training and Communication Department, July 2006 to December 2007Facilitate compliance classes (Financial Products, Compliance Orientation, Compliance Academy, Branch Audit Basics Class, Field Supervision Reports classes, Field Supervision Case Studies)Designed, developed E-learning Compliance modulesDesign, develop, implement instructional interventions for Compliance departments, such as Branch Audit, Field Supervision, and branch associates delivered face-to-face and on-lineMember of Learning Management System task forceAssistant Professor, Instructional Technology, Department of Educational Leadership, School of Education, Southern Illinois University Edwardsville, August 2002 to May 2005.Curriculum DevelopmentResearch in Instructional Design, Distance Learning, and Human Performance TechnologyServe on Strategic Task Force for School of EducationServe as Program Reviewer for departments at the University levelServe on Academic Affairs School of Education CommitteeSr. Multimedia Training Specialist, FedEx Express Corporation, December 2000 to April 2002Restructuring curricular for Revenue ServicesNetwork and system support for training classroomDesigned, developed, tested and evaluated interactive multimedia CBT Designed, developed and evaluated paper-based materials for Invoice Adjustment classesTeach domestic and international Invoice Adjustment classesDesigning and developing E-book focusing on Billing Satisfaction TrainingDesigning and developing E-source intranet web site that crosses multiple departmental contentSupport for colleagues using Macromedia Dreamweaver, Director, Flash, Authorware, and Microsoft Office softwareDeveloped instrument for evaluating PC skills of Revenue Services employeesMember of team for development of billing section of web siteISO9001 compliance person for WRO TrainingInterim Director; Center for Academic Excellence (CAE), The University of Memphis. July 1999 to December 2000Organize and publicize faculty development activitiesEditor newsletter – The MentorSupervise staff membersCoordinate Teaching Assistant and International Teaching Assistant programsDesign faculty web-based coursesDevelop CAE web siteInstructional Consultant, CAE, The University of Memphis. February 1999-June 1999Create faculty development workshops in technologyDevelop and maintain CAE web siteCoordinate Teaching Assistant program. Instructional Design Specialist, Federal Express, Memphis TN. 1998-1999Project lead for design team focused on Miscellaneous Electronic Commerce and Accounts ReceivableDesigned instruction for six software engines and their capabilitiesDesigned training materials for Europe/Middle East, Asia/Pacific, Latin America, and Canada regionsDeveloped and coordinated all aspects of evaluation measuring effectiveness of departments performance and return on investmentInstructor, Department of Instruction Curriculum Leadership, Art Department, and Transitional Academic Affairs Department, The University of Memphis. 1996 to 2000Taught graduate and undergraduate courses in instructional design and technology, introduction to the university, and Introduction to ArtGraduate Assistant, Center for Academic Excellence, The University of Memphis. 1996-1997 Designed, developed multimedia computer-based instruction for faculty, undergraduates, and graduate students Pre-press production of the CAE newsletterDesigned paper-based instruction for facultyInstructional Design Intern, Customer Service Performance Systems Training, Federal Express, Memphis TN. June 1996 to August 1996Technical writing for Customer Service International Manual Created graphics for computer-based simulation for new hire customer service representativesCompiled glossary for customer service intranetGraduate Assistant, Department of Instruction Curriculum Leadership, The University of Memphis. 1994-1996Researched documents for facultyCreated logos, graphics, and brochures for ICL departmentDesigned and created web site for ICL departmentCourses TaughtEast Carolina University Technology Integration in the ClassroomPlanning for TechnologyAdministration of School Technology Programs for LeadershipPrinciples of Instructional DesignAnalysis and Evaluation in Instructional TechnologySelection, Evaluation, and Integration of Multimedia for PerK-12 Schools Southern Illinois University EdwardsvilleHuman Performance TechnologyProject ManagementInstructional Development – Consulting and AnalysisInstructional Systems DesignEducational PsychologyAdvanced Educational PsychologyInstructional Software DesignAuthoring Systems for Instructional Software – (Dreamweaver, Flash)Interactive Learning EnvironmentsComputer-Based Publishing and Instruction – (Microsoft Word, PowerPoint) Computer Networks in EducationFedEx Express CorporationIntroduction to FedEx Express Corporation Invoice AdjustmentAccount Maintenance BasicsBilling Satisfaction Training I & IIInternational Billing Satisfaction TrainingFedEx Ground Using TAO e-mail and DRS systemUniversity of MemphisApplications of Instructional MediaUtilization of Media and TechnologyComputers, Technology and Learning in the ClassroomIntroduction to the UniversityIntroduction to ArtTheory and Practice of Instructional Design (team taught)Pedagogy and Communication for International Teaching AssistantsPedagogy for Teaching AssistantsConsulting ExperienceInstructional Technology Consultant. Teacher Quality Partnership Grant Summer Writing Camp for Teachers. May 2011 to August 2011.Coached, demonstrated and wrote instructions for innovative ways to integrate technology in the elementary classroom for lessons in math, science, social studies and language arts. Collaborated on instructional strategies to be usedCreated graphics or modified graphicsRecorded and edited the sound files for narration. Also, I narrated the directions.Curriculum Development Consultant, Tarantula Learning Corporation, LLC, Georgetown TX. August 2002 to December 2002.Designed curriculum for electronic portfolios.Instructional Consultant, Center for Distance Education and Learning Technologies, Crichton College, Memphis TN. August 1999 to 2001.Research the Instructional Design and Pedagogy of Asynchronous courses Advised director regarding issues related to design of online courses and faculty training to teach online coursesInstructional Design and Training Consultant, Time Warner Communications; Memphis TN. June 1996-December 1997Conducted all aspects of instructional design process from needs assessment to designing multi-level evaluation Designed and wrote series of software training manuals for “new hire” customer service representatives.Consultant, Board of Education: Memphis City Schools: Office of Research & Evaluation June 1997Evaluated the Twenty-first Century TeachersInstructional Design Consultant, Portcom Corporation, Portland OR. February 1996 to May 1996Designed and developed interactive computer-based simulation of Internet for use by novice Internet users Computer Graphic Artist, Department of Chemistry, The University of Memphis. May 1996 to August 1996Created illustrations for animated interactive computer-based instruction for use in undergraduate instructionArt Teacher, Zion Lutheran School, San Francisco. 1979-1981Taught painting and drawing to children grades first through ninth.Scholarly ProductsBookWeiss, R. E., Knowlton, D. S., & Speck, B. W. (Eds.). (2000). Principles of effective teaching in the online classroom. San Francisco: Jossey-Bass.Book ChaptersBrown, C., Neal, R. (2011). Definition and history of online professional development. In S. Keengy (Ed.). Visual mentoring for teachers: Online professional development. IGI Global.Weiss, R. E. (2004). Designing problems to promote higher-ordered thinking. In D. S. Knowlton, & D. C. Sharp (Eds.) Problem-based learning for the information age San Francisco: Jossey-Bass.Weiss, R. E., Knowlton, D. S., & Speck, B. W. (2000).Editor’s notes. In R. E. Weiss, D. D. Knowlton, & B. W. Speck (Eds.), Principles of effective teaching in the online classroom, (pp. 1-3). San Francisco: Jossey-Bass.Weiss, R. E. (2000). Humanizing the electronic classroom. In R. E. Weiss, D. S. Knowlton, & B. W. Speck (Eds.), Principles of effective teaching in the online classroom. San Francisco: Jossey-Bass.Knowlton, D. S. & Weiss, R. E. (1999). “Storytelling sessions” as impetus for reflection: Implementing peer feedback into the reflective process. In S. Totten, C. Johnson, L. Morrow, & T. Sills-Briegal (Eds.), Preparing Middle level educators: Practicing what we preach. New York, NY: Falmer Press.Conference Papers and PresentationsBrown, C., Neal, R., and Fine, B. (2011). Using 21st Century Thinking Skills Applied to the TPACK Instructional Model. Association for Education, Communication, and Technology, Jacksonville, Florida.Weiss-Neal, R, and Flores, R. (2008). Sequential graphic narrative in online training course design, United States Distance Learning Association, St. Louis, Missouri.Zantow, K., Sharp, D. C., Knowlton, D. S., & Weiss, R. E. (2004, August). An Analysis of Generative Learning Opportunities in Computer Based Business Simulations. Paper presented at the annual meeting of the Academy of Management, New Orleans, Louisiana. Knowlton, D. S., Thomeczek, M. A., & Weiss, R. E. (2004). Promoting Student Learning through Summary/Reaction Journals. Writing Across the Curriculum Conference, St. Louis, Missouri.Thomeczek, M. A., Knowlton, D. S., & Weiss, R. E.(2004). Infusing handheld technologies into the classroom: Designing meaningful learning experiences for K-12 students. Proceedings of annual international meeting of the Society for Information Technology and Teacher Education, Atlanta, Georgia. Keynote addressWeiss, R. E. (2003). From cooking in the kitchen to serving at the tables: Rethinking the nature of “serving” students in online environments. Keynote address presented at the annual meeting of the Adult Learning Conference, Middle Tennessee State University, Murfeesboro, Tennessee.Weiss, R. E., Knowlton, D. S., & Knowlton, H. M. (2000, November). Faculty Attitudes and Understandings about Online Learning Technologies. Paper presented at the annual meeting of the Mid-south Educational Research Association, Bowling Green, Kentucky.Crase, D., Stevens. P., and Weiss, R. (2000). Program reviews: More than an exercise. Paper presented at the annual meeting of Academic Chairperson’s Conference, Orlando, Florida.Weiss, R. E. & Morrison, G. R. (1998). Evaluation of the interaction of a postgraduate seminar conducted by listserv. Paper presented at the National Convention of the Association for Educational Communications and Technology, Albuquerque, New Mexico.Journal Articles (refereed)Sharp, D. C., Weiss, R. E., & Knowlton, D. S. (2003). Applying generative learning strategies in the Survey of International Economics course. Social Science Research Network Electronic Library. Available: [December 31, 2003] Walters, K. C., Knowlton, D. S., & Weiss, R. E. (2003). Increasing parent participation in middle school learning communities. Current Issues in Middle Level Education, 9(1), 46-60.Weiss, R. E., Knowlton, D. S. & Morrison, G. R. (2002). Principles for using animation in CBI: Research-based heuristics for effective use. Computers in Human Learning 18 465-477.Crase, D., Stevens. P., and Weiss, R. (2000). Program reviews: More than an exercise. In: Proceedings of Seventeenth Annual Conference Academic Chairperson’s Conference, Celebrating Success: Sharing Best Practices (pp. 79-91) Kansas City: Kansas State University Weiss, R.E. & G.R. Morrison. (1998). Evaluation of the interaction of a postgraduate seminar conducted by listserv. In: N. J. Maushak, & C. Schlosser (Eds). Proceedings of Selected Paper Presentation at the Convention of the Association for Educational Communications and Technology (pp. 463-478). Ames, IA: Iowa State University PressJournal Articles (blind reviewed)Sharp, D. C., Knowlton, D. S., & Weiss, R. E. (2005). Applications of generative learning for the survey of international economics course. Journal of Economic Education.University PublicationsWeiss, R.E. (2000, August). From the Director. The Mentor, 3(6), 2.Weiss, R. E. (2000, September). From the Director. The Mentor, 3(7), 2.Weiss, R. E. (2000, October). From the Director. The Mentor, 3(8), 2.Weiss, R. E. (2000, November). From the Director. The Mentor, 3(9), 2.Weiss, R. E. (2000, December). From the Director. The Mentor, 3(10), 2.Weiss, R. E. (2000, January). From the Director. The Mentor, 4(1), 2.Weiss, R. E. (2000, February). From the Director. The Mentor. 4(2). 2.Weiss, R. E. (2000, March). From the Director. The Mentor. 4(3).2.Weiss, R. E. (2000, April). From the Director. The Mentor. 4(4).2.Weiss, R. E. (2000, May). From the Director. The Mentor. 4(5).2.Weiss, R. E. (2000. August). From the Director. The Mentor. 4(6). 2.Weiss, R. E. (2000. September). From the Director. The Mentor. 4(7). 2.Weiss, R. E. (2000. October). From the Director. The Mentor. 4(8). 2Weiss, R. E. (2000. November). From the Director. The Mentor. 4(9). 2Weiss, R. E. (2000. December). From the Director. The Mentor.4(10). 2Weiss, R.E. (1999). The effect of animation and concreteness of visuals on immediate recall and long-term comprehension when learning the basic principles and laws of motion (Doctoral dissertation, The University of Memphis, 1999).Weiss, R.E. (1997). Authoring with Authorware?: Building a project. (Supplemental text, The University of Memphis). Macleod, L. & Weiss, R.E. (1997). Connect to the U of M. (Instructional Manual, The University of Memphis).Weiss, R.E. (1993). Starting the Art Museum from the Ground Up. (Unpublished thesis, Memphis State University).Non-Scholarly Writing and ProductsCorporate Publications(Includes only select documents)Rose, M., Rose, L., Schultz. C. W., & Weiss, R. E. (1998). Strategic Revenue Solutions Training and Communication Performance Assessment. (Technical Report No. 98-1). Memphis, TN: Federal Express Corporation.Knowlton, D. S. & Weiss, R. E. (1996). Basic Install for a Business As Usual (BAU) never address. (Customer Service Training Manual, Vol.1, No. 1.) Memphis, TN: Time Warner Communications, Mid-South Division.Knowlton, D. S. & Weiss, R. E. (1996). Disconnecting a customer in a BAU area. (Customer Service Training Manual, Vol.1, No. 1.) Memphis, TN: Time Warner Communications, Mid-South Division.Knowlton, D. S. & Weiss, R. E. (1996). Basic Reconnect for a Business as Usual address. (Customer Service Training Manual, Vol.1, No. 1.) Memphis, TN: Time Warner Communications, Mid-South Division.Weiss, R. E. (1995). How to use the Phoroptor?. (Ophthalmic Technicians Training Manual, Vol.1, No. 1.) Memphis, TN: Memphis Eye and Cataract Associates.E-Learning/Multimedia ProductsWeiss-Neal, R. E., Flores, R., Hahn, E. (2008). Strategies for 403(b). (E-learning) St. Louis, MO: Edward Jones.Weiss-Neal, R.E., Flores, R., Hahn, E. (2008). Privacy Firm Values. (E-learning) St. Louis, MO: Edward Jones.Weiss-Neal, R.E., Flores, R., Hahn, E. (2008). Privacy New Hire. (E-learning) St. Louis, MO: Edward Jones.Weiss, R. E., Cochrane, P. (2001). Strategies for Serving Angry Customers. (Computer-based training) Memphis, TN: FedEx Express CorporationSpicer, J., Andrews, M., &Weiss, R. E. (2001). Telephone Techniques and Etiquette. (Computer-based training) Memphis, TN: FedEx Express CorporationMorrison, G. R. & Weiss, R. E. (1996). Statistics Unit 1: Descriptive, Inferential, Nominal, Interval and Ratio. (Computer-based instruction). Memphis, TN: The University of MemphisMorrison, G. R. & Weiss, R. E. (1996). Statistics Unit 2: Discrete data, Frequency distribution. (Computer-based instruction). Memphis, TN: The University of MemphisMorrison, G. R. & Weiss, R. E. (1996). Statistics Unit 3: Measures of location: Ungrouped data. (Computer-based instruction). Memphis, TN: The University of MemphisWeiss, R. E. (1996). How to use the Internet: Internet tutorial. (Computer-based training) Portland, OR: Portcom Inc.Work ShopsIn-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Active Learning in your Classroom,” 2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Assessment for Learning,” 2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Beyond e-mail: Communicating with your students online,” 2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Teaching Portfolio I & II,” 2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: Cooperative Learning,?2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Interpreting your student evaluations,” 2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Dealing with difficult students,” 2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Leading effective discussions,” 2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Putting your PowerPoint presentation on the web,” 2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Lively lectures,” 2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Syllabus creation, 2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Promoting civility in the classroom,” 2000. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Incorporating multimedia into PowerPoint,” 1999. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Effective techniques for teaching at a distance,” 1999. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Designing your course web site,” 1999. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “PowerPoint as a teaching tool,” 1999. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Keep your grade book in Excel,” 1999In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “PowerPoint for the college classroom,” 1999. Memphis, TN.In-Service Presenter to The University of Memphis’ Center for Academic Excellence Workshop Participants: “Presentation design,” 1999. Memphis, TN.In-Service Presenter to Strategic Revenue Solutions Training and Communication Workshop Participants: “Effective team work,” 1998. Memphis, TN.In-Service Presenter to Strategic Revenue Solutions Training and Communication Workshop Participants: “Managing your time wisely,” 1998. Memphis, TN.In-Service Presenter to Strategic Revenue Solutions Training and Communication Workshop Participants: “Basic instructional design,” 1998. Memphis, TN.Academic and Community ServiceUniversity ServiceConduct Board Member for Office of Student Right and Responsibilities, East Carolina University. October 2010 to mittee Member for Southern Illinois University Edwardsville’s Graduate Program Review Committee for the Department of Kinesology; September 2003 to March 2004 Committee Member for Southern Illinois University Edwardsville’s Undergraduate Program Review Committee for the Department of Mass Communication; September 2003 to March 2004 Alternate Committee Member for Southern Illinois University Edwardsville’s Academic Affairs. September 2003 to May 2004. Attended one meeting.Workshop Presenter (with Melissa A. Thomeczek and David S. Knowlton). “Pulling Rabbits out of Your Cyber-Hat: Creating the Magic of Learning in the Online Classroom.” Sponsored by Southern Illinois University Edwardsville’s Provost Office, Excellence in Teaching and Learning Initiative, and Lovejoy Library’s Faculty Technology Center, February 2004 Reviewer for Southern Illinois University Edwardsville’s Graduate School Grants, December 2003School of Education ServiceCommittee Member for Southern Illinois University Edwardsville’s School of Education Strategic Taskforce Committee. September 2003 to April 2004Department ServiceCommitteeCommittee Member for Mathematics, Science, Instructional Technology Education department’s website. East Carolina University, October 2010 to mittee Member of Instructional Technology Search Committee for Southern Illinois University Edwardsville’s Department of Educational Leadership, Assistant Professor Position, October 2002 to March 2003. (Dr. Yuliang Liu, Chair).Committee Member for Southern Illinois University Edwardsville’s Department of Educational Leadership, Chair Election Committee, February 2004. (Dr. Ellen Lavelle, Chair)Chair for Southern Illinois University Edwardsville’s Department of Educational Leadership, Mission Statement Task Force, March 2004 to April 2004.Regular Guest Lecturer – Consumer Science and Educations, The University of Memphis, 1998-2000Committee member on Information Technology Academic Advisory Committee, The University of Memphis. 1999 to 2000Committee member on task force for Information Literacy Council, The University of Memphis McWherter Library. 1999 to 2000Committee member for Permanent Chair Search for Instruction and Curriculum Leadership Department, The University of Memphis. 1998-1999Committee member for Task Force on Hardware and Software Standards Committee, The University of Memphis 1996-1997Community ServiceSunday School Teacher for 4 year olds at Cornerstone Evangelical Free Church Fall 2005-Fall 2007Teacher for Women’s Bible Study at Cornerstone Evangelical Free Church Fall 2006- Fall 2007Volunteer worker for the Commission on Missing and Exploited Children 1997-1998Production assistant for Memphis in May, Leur Faux Levees. Memphis, TN. April 1991 to May 1991Liaison between the French production crew and the Overton Park Shell. Volunteer Costume Designer/Construction, Theater Memphis, Memphis TN. 1981 to 2000 Designed costumes for various productions in The Little Theater, Theater Memphis. Construct costumes, as needed for main stage productions.MembershipsAssociation for Educational Communications and TechnologyAssociation for the Advancement of Computing in EducationAmerican Society for Training & DevelopmentSociety for Information Technology and Teacher Education International Society for Performance ImprovementInstructional Technology ForumMember of the Honor Society of Phi Kappa PhiMember of Honor Society Kappa Delta Phi ................
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