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Competency 1 – Achievement FocusSkill 1Interview QuestionDemonstrates persistence and overcomes obstaclesGive me an example of a time when you faced obstacles that were keeping you from meeting a goal. What happened?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 2Interview QuestionRecognizes and acts on opportunitiesTell me about an opportunity that presented itself to you but you were reluctant to take the risk. What did you decide to do?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 3Interview QuestionTakes calculated risks to accomplish goalsGive me an example of a time when you had to take action or make a decision without the usual approval. What factors did you consider in making your decision and what were the risks?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Average Rating for Competency 1 (divide total by number of ratings for this competency) FORMTEXT ?????Competency 2 – Business AcumenSkill 1Interview QuestionDemonstrates knowledge of market and competitionWho were the competitors of your last employer? How would you describe the market conditions under which your company operated?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 2Interview QuestionDisplays orientation to profitabilityDescribe a decision you had to make that had a significant financial impact on the organization. How did you go about it?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 3Interview QuestionUnderstands business implications of decisionsTell me about a decision you made that negatively affected another person or department. What did you do?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Average Rating for Competency 2(divide total by number of ratings for this competency) FORMTEXT ?????Competency 3 – Business EthicsSkill 1Interview QuestionInspires the trust of othersTell me about a time you were new to a company or work group. What steps did you take to build trust with co-workers and/or staff?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 2Interview QuestionUpholds organizational valuesTell me about a time when your values were in conflict with the organization’s values. What did you do?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 3Interview QuestionWorks with integrity and ethicallyDescribe what the term “integrity” and “ethics” mean to you. Tell me about a time when your integrity or ethics were challenged. What did you do?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Average Rating for Competency 3(divide total by number of ratings for this competency) FORMTEXT ?????Competency 4 – Managing Customer FocusSkill 1Interview QuestionDevelops new approaches to meeting customer needsCan you identify a situation where you received some customer feedback that made you re-think the way your staff was working? What changes did you make? How successful was the outcome?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 2Interview QuestionEstablishes customer service standardsWhat customer service standards did you have for you unit? How did you communicate them to your subordinates? Tell me about a time when you raised the bar on a service standard. What challenges did you have with the change?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 3Interview QuestionMonitors customer satisfactionDescribe a time when you asked for feedback from an internal or external customer. Why did you do it, what was the response, and what did you do with the information?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Average Rating for Competency 4(divide total by number of ratings for this competency) FORMTEXT ?????Competency 5 – Strategic ThinkingSkill 1Interview QuestionAdapts strategy to changing conditionsTell me about a time when you had to change your strategy to meet changing conditions in the environment.Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 2Interview QuestionDevelops strategies to achieve organizational goalsTell me about a strategic plan you developed and how it supported organizational goals.Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 3Interview QuestionIdentifies external threats and opportunitiesWhat were the external threats and market opportunities at your previous organization?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Average Rating for Competency 5(divide total by number of ratings for this competency) FORMTEXT ?????Competency 6 – Visionary LeadershipSkill 1Interview QuestionDisplays passion and optimismWhat are you passionate about? Tell me about a time when you generated enthusiasm and optimism in others because of your passion.Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 2Interview QuestionMobilizes others to fulfill the visionTell me about a project or goal you had that required you to mobilize others in order to accomplish or achieve it. How did you go about it?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Skill 3Interview QuestionCommunicates vision and gains commitmentDescribe a time when you had a particular vision for your division or unit and you had to gain someone’s agreement with or commitment to that idea. How did you approach the situation and what were the results?Interview NotesRating FORMTEXT ????? FORMTEXT ?????Average Rating for Competency 6(divide total by number of ratings for this competency) FORMTEXT ?????Additional Notes FORMTEXT ?????Competency Rating AveragesCompetencyAverage Rating1Achievement Focus FORMTEXT ?????2Business Acumen FORMTEXT ?????3Business Ethics FORMTEXT ?????4Managing Customer Focus FORMTEXT ?????5Strategic Thinking FORMTEXT ?????6Visionary Leadership FORMTEXT ?????Total Score FORMTEXT ?????Overall Average (divide total score by# of competencies) FORMTEXT ????? ................
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