Schoolwires



WebAdvisor Technical Assistancectcd.edu => Student Tools => WebAdvisor => WebAdvisor Technical AssistanceLogging inFirst Time Users Your permanent user id is the letter 'c' (lowercase) + your 7 digit CTC ID.? Example: c7894561Your initial password will be your date of birth (THIS IS GOOD ONLY FOR VERY FIRST TIME USERS) (ex: mmddyy).You will be brought to a screen that will state that your password has expired.? At this point, you will create your new password.Creating a Password:Passwords must include lowercase letters and numbers between 6-9 characters but no special characters (ex: grape22)Avoid using names of people.Do not use a password that has previously been used for WebAdvisor access.Always refresh the page while creating a new password. You may also delete your browser cookies, history, cache.?Password/Account ResetOn the main menu page click on "What's My Password?" located in the top right hand corner.Select "I don't remember: Reset my password"You will come to a screen to enter your last name and social security number or CTC ID. Submit.Select the email to have the password sent to.Retrieving a temporary password and uploading a new passwordPlease ensure that you check not only your inbox, but the other parts of your mail such as drafts, junk, trash, etc. for delivery confirmation.After you have received your temporary password, click on the "log in" tab.Enter your user id (the letter 'c' (lowercase) + your CTC ID)Enter the password delivered to your inbox.You will receive a message that your password has expired. Please enter a new password that you have not used in the past that is? 6-9 digits long and contains both letters and numbers.WebAdvisor User ID LookupOn the main menu page click on "WebAdvisor User ID Lookup"An authentication process will require your last name as it appears in your CTC records, your birth date, and your social security number or CTC ID.Note: Your CTC ID is the first 7 digits on your student ID card: Account DisabledIf you receive the message that you have been locked out of WebAdvisor, there is a 10-15 minute mandatory wait time in order to go back into the system for each time the message is received (ex: 2 times you receive the message = up to 30 minute wait); In order to prevent further wait times, please wait until after the allotted time to go back into the system to reset your password.?RegistrationGo to WebAdvisor by scrolling over "Student Tools"Select "Log In" on the right-hand side of the screen and enter your USER ID and PASSWORDClick on "Students" in dark blueUnder "Academics and Registration", click on "Planning & Registration"Choose "My Progress" in the menu bar under the tabs or "Go to My Progress" under number 1Scroll down and click on a class you are interested in taking for the upcoming semesterYou can filter your search results by LOCATIONS, TERM, and COURSE TYPESUse the dropdown menu to "View Available Sections for..." the class you selectedWhen viewing available sections, take note of how many seats are available in the class and the start date of the class Keep in mind that you must register for a section that has the correct location code.? You can narrow down your location codes by selecting "Primary Sections" under COURSE TYPES TM=Central CampusTD=Distance Learning (Online Class)TH=Fort Hood CampusYou can review the details of the class before clicking "Add Section to Schedule" againOnce you add the class to your "Schedule"?it will appear?under the "Plan & Schedule" optionFrom this menu, you can view your schedule and click on "Register" on the chosen class or "Register Now" in the right-hand cornerCourse repeat If you have taken the class once before and received a letter grade (includes a 'W'-withdrawal), the staff in Records & Registration will need to enroll you into this course. You will need to complete the Texas and Distance Learning form on eForms.See “WebAdvisor Planning & Registration” Handout Dropping a CourseGo to WebAdvisor by scrolling over "Student Tools"Select "Log In" on the right-hand side of the screen and enter your USER ID and PASSWORDClick on "Students" in dark blueUnder "Academics and Registration", click on "Planning & Registration"Click "Go to Plan & Schedule"Check your semester and drop your class by selecting "Drop" in the grey boxThe "Register and Drop Sections" window will open and you will need to click on "Update" before the drop is processedThe class will turn yellow once droppedThe last day to drop a distance learning course in WebAdvisor is the Thursday (Central Time) before the class starts.? The last day to drop a classroom course in WebAdvisor is generally the last day before the semester starts.? After that you must drop the class through eForms.View Account or Make PaymentGo to WebAdvisor by scrolling over "Student Tools"Select "Log In" on the right hand side of the screen and enter your USER ID and PASSWORDClick on "Students" in dark blueUnder "Financial Information" click on "View Account and Make Payments"Follow through with payment processCheck the Class Schedule for payment informationView Grades/TranscriptsA PDF version of your Transcript can be accessed through Student Planning: Go to WebAdvisor by scrolling over “Student Tools” on the ctcd.edu websiteSelect "Log In" on the right side of the screen and enter your USER ID and PASSWORDClick on "Students" in dark blueUnder “Academics and Registration” click on “Planning & Registration”Scroll over the “Student Planning” drop down menu in the tabs and click on “Unofficial Transcript”Click on “Degree Audit Transcript” to download your PDF version of your TranscriptWebAdvisor HelpFor access or log in problems:Email: webadvisor.tech@ctcd.edu? (Include your full name, date of birth, CTC ID, and address on file in your email for identity verification)Phone: (254) 526-1637 or (800) 792-3348, ext.1637If you are receiving a registration error message, please refer to Academic Advising?to determine your appropriate contact for assistance.Error MessagesErrors when changing password:You are not permitted to change your passwordThis error indicates you are using an incompatible browser for a password change or there is a high level of security on the system you are using.? Do no use Apple products, Google Chrome, or work computers.? Switch browsers or devices.? Once the password change has been made you will be able to access WebAdvisor on any device or browser.You entered an invalid username or password.? Please try again.This error indicates that you did not use the correct User ID or Old Password.? Be sure to use your permanent User ID of the letter 'c' (lowercase) + your 7 digit CTC ID.? The Old Password is the temporary password you entered on the first screen.Your password was not updated.? Please enter a password that is between 6 and 9 characters.The new?password is either too long or too short.? Ensure that your password is no more than nine and no less than six letters and numbers.Your password was not updated.? The password must contain letters and numbers but no special characters.Special characters or symbols cannot be used when creating a new password.? Examples: @, #, %Your password was not updated.? The hint cannot contain the password.The new password and your password?hint should not match.? The password hint should serve as?a "reminder" of what your password is and not the actual password itself.Your new password cannot be the same as a recently used password. A brand new password not used on the system before should be created.Unable to modify the password at this time.? Please try again later.This error indicates that a process is being run at Central Texas College involving your account.? Examples include processing refunds, financial aid, or admissions requests.? Typically these processes only take 15-20 minutes to complete so another attempt should be made after that allotted time.Payment is expected at the time of registration. If you do not meet the payment deadline, you will be dropped from all classes in which you have registered. CTC will accept tuition assistance (sponsor) agreements in lieu of payments at the time of registration, but students will be responsible for all amounts not covered by the sponsor agreement or if sponsoring agency does not remit payment in full. If you anticipate having a PELL grant, loan, or other financial aid, you must ensure that your aid awards cover your tuition balance. If you decide not to attend classes, you must officially drop your classes prior to the first day of the semester/term or you will be responsible for repaying financial aid monies applied to your account. *For students using VA educational benefits: For students using VA educational benefits, you must notify Veteran Services that you have enrolled in classes and want the classes to be certified for VA educational benefits. Go to the CTC website at ctcd.edu , click on Student Tools to log into your eForms account and submit the Veterans Enrollment Certificate-VEC eForm. Chapter 31 VA Voc-Rehab students and Post 9/11 Chapter 33 students will have payment vouchers issued to the Business Office. If Chapter 33 is not approved at 100%, the student is responsible for paying his/her percentage. ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download