PDF Student Success Center

Student Success Center

Department Guide / Employee Handbook - 2nd Draft

11.16.2017

14120 All American Way Westminster, CA 92683

1

Mission Statement

The Student Success Center provides study space and tutoring across disciplines to empower students to Dream, to be Organized, to Learn, to Persist, to Have a plan, to Innovate, and to Never give up.

Overview

Welcome to Coastline Community College's Student Success Department!

Peer tutoring is a core component of the work done at the Student Success Centers (SSC) because it is a way for students to learn and succeed at their studies. While tutoring does not replace instruction, tutoring can help students in many expected and unexpected ways during their journey in higher education.

The role of a tutor is an important one. It is one of communication, patience, kindness, and well-grounded academic standing.

This book is a comprehensive guide to working in the SSC as a tutor at Coastline Community College. Thank you for being part of our team and for taking time to read this book.

Table of Contents

Mission Statement Overview Table of Contents Getting Started

How are tutors hired? Who are we? After being hired Department Key Contacts Leads Subject Instructional Associates Center Instructional Assistants Center Phone Numbers Tutors are Education Professionals Instructors and Tutors have different yet equitable roles Tutoring is about student empowerment EDUC C101 - Tutor Training Course Course Overview Key Concepts Employee Badges Include the following information when requesting your ID Parking Permits Non-Coastline Students Coastline Student-Tutors Program Offerings

2

1 1 2 7 7 7 7 8 8 8 8 8 9 9 10 11 11 11 12 12 13 13 13 14

Le-Jao Center (Room 201) Garden Grove Center (Info Commons Lab*) Newport Beach Center (Room 118) College Center (Room 400**) Center Overview Additional Locations For Tutoring Garden Grove - Transfer Center Newport Beach - Veterans Resource Center Early College High School (Computer Lab) *Friday Only Security Concerns Public Safety Services Include Duty Phones Tutor Duties Tutoring Goals How Tutoring Goals are Achieved Shift Requirements Tutor Session Requirements Printing Tutor Session Reporting Session Reporting Procedures Other Key Points Tutor Session Confirmation Form Basecamp Work Email Timecard Late and Absence Policy Sick Leave

3

14 14 14 14 15 15 16 16 16 17 17 17 18 18 19 19 19 21 22 22 22 25 26 28 28 33 34

Checking Sick Leave Balance Embedded Tutoring

Primary Goals of Embedded Tutoring ET Expectations ET Boundaries Reporting Absences Checking Work Email Input Hours / Time Card Faculty Responsibilities Tutor Responsibilities Online Embedded Tutoring Supplemental Instruction Tutoring Primary Goals of Supplemental Instruction SI Leader Overview SI Leader Expectations SI Leader Boundaries Checking In and Out Reporting Absences Checking Work Email Input Hours / Time Card Tracking Student Attendance Laboratory Safety Protocol Review Session Preparation Time Faculty Responsibilities Tutor Responsibilities Targeted Learning Assistance Success Team

4

34 35 35 35 36 36 36 36 36 37 39 40 40 40 40 41 41 41 42 42 42 42 43 43 43 44 46 46

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download