Job Description: Support Worker nsite.com

Job Description:

Support Worker

Responsible to:

Lead Support Worker or Care Manager

Salary:

Standard Hours Weekends Unsociable hours

?8.83 per hour ?10.00 per hour ?9.25 per hour

Overview: As a Support Worker you will be a key member of our team, providing high standards of personcentred support and care to our service users. Through a creative and caring approach, you will build good relationships with both service users and their families, supporting service users in the planning of goals and in living as independently as possible whilst ensuring their safety. Actively engaging and participating in activities is often key to the role, so energy and initiative are vital skills; experience however is not essential, providing you have a willingness to learn and the compassion and patience needed to support.

Values: Support Horizons is a community owned, not-for-profit social enterprise that provides flexible and innovative social care to the local community. Our business is small but growing, and we expect all staff to have a "hands on" attitude and be willing to help in all areas. We are owned by our customers and staff, and the values of diversity, equality and inclusion are integral to our Company. Our reputation is our most valuable asset. A team of 80+ field based support workers deliver approximately 1,500 hours a week of innovative care-in-the-community to over 150 learning disability clients in the Wokingham area.

Essential Requirements: ? Positive attitude towards people using support. ? Ability to work independently. ? Good communication skills. ? Willingness to train in essential areas. ? At least 18 years old ? Able and willing to provide Personal Care (assistance with washing, toileting and dressing) to

some customers as required. ? A methodical and mature approach to solving problems, scoping options and looking at

alternatives. ? Patient, thorough, determined, organised, friendly and approachable, strong team player,

committed to the care industry. ? Position will be subject to a satisfactory DBS (criminal record check).

Desirable Requirements: ? Driver with access to own vehicle and happy to take clients in your car (will require business car

insurance). ? Previous experience in a care environment.

Responsibilities: ? Undertake all direct support and care tasks as required by Support Horizons and their customers. ? Complete records and reports as required by Support Horizons and the person supported.

? Contribute to the fulfilment and development of Support Horizons customers. ? Follow the Support or Care plans and any related guidelines of the people being supported. ? Undertake training in line with Support Horizons and CQC requirements. ? Attend staff team meetings and participate in supervisions and appraisals as required. ? Be aware of and follow all Support Horizons policies and procedures and guidelines. ? Maintain the confidentiality of information relating to Support Horizons and the people we

support. ? Comply with the Care Quality Commission Standards and any other relevant legislation relating

to a customer. ? Liaise with customers, families and relevant professionals as directed and required by Support

Horizons. ? Inform Support Horizons of any problems, concerns or issues relating to a customer or their

support. ? Maintain personal awareness of Support Horizons business and undertake training as necessary. ? Uphold and promote the ethics and social values of Support Horizons. ? Work in accordance with Health and Safety requirements and company policies.

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