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|Position: |Wellbeing Development Manager |
|Salary: |£28,785-£30,507 |
|Hours: |35hrs (Full-Time) |
| |Flexible between 8am-8pm |
| |Evening & weekend work will be required |
|Based at: |PEEK Office – Legacy Hub, 301 Springfield Road, Glasgow G40 3LJ |
|Travel: |Across Glasgow and central Scotland |
|Responsible to: |Head of Operations |
|Responsible for |Family wellbeing support worker and community food coordinator |
| |Sessional and/or freelance staff, volunteers and interns |
|CORE FUNCTION: |
|To provide support to children, young people and their families impacted directly or indirectly by poverty to improve their health, safety and well-being,|
|to reduce family dependency on specialist service interventions and to remove barriers that promote inequality. |
| |
|To do this in line with PEEK’s Play, Create Thrive approach, providing a person-centered, integrated, proactive, intensive and local service, addressing |
|the key priority areas of the wellbeing theme, healthy lifestyles - including obesity, mental and emotional wellbeing, alcohol, substance misuse, oral |
|health, smoking, financial management and sexual health. |
| |
|To design, deliver and evaluate family support, group work and awareness raising activities to improve health, resilience and parenting for children, |
|young people and their families, supporting them to develop, acquire and use skills and resources to make positive changes to achieve better outcomes. |
|Work closely with statutory and third sector organisations both locally and nationally to help deliver impact. |
|DUTIES: |
|Delivery |
|Working with children, young people and their families |
|Lead on the development of PEEK’s wellbeing programme including food and wellbeing provision, crisis response and signposting to support services. |
|Manage, coordinate and deliver community support for children and young people aged 0-25 who are experiencing poverty and disruption in their lives - |
|Focussing on promoting health, wellbeing and resilience of individuals and the whole family. |
|Ensure children, young people and families are involved in the development of plans for interventions and agreed outcomes to empower them to make informed|
|choices about their intervention. |
|Engage with and support children, young people, families and communities so that they have the knowledge, understanding and skills to access services, |
|facilities and support for themselves and other family or community members to improve their wellbeing and resilience through the delivery of sessions, |
|workshops and programmes. |
|Ensure referrals are managed within agreed protocols. |
|Ensure accurate assessment of risks to self and others are carried out and communicated across the service. |
|Ensure appropriate levels of support for all staff at all times. |
|Lead the wider PEEK team in order to develop and provide appropriate programmes, services, internal referral processes and systems to achieve positive |
|outcomes in line with the aims of PEEK for children, young people and families accessing services. |
| |
|Ensure that equality and diversity are central to service provision and personal working practices to proactively address disadvantage, inequalities, |
|stigma and discrimination, with a focus on the target groups for the project of children, young people and families from: |
|Vulnerable and ‘easy to ignore’ families |
|Low income families/households (particularly families whom reside in SIMD 1 & 2 communities) |
|Pregnant women and new mothers who are vulnerable or from low income backgrounds |
| |
|Support the wider PEEK team to plan, coordinate and deliver school holiday programmes to vulnerable families with a focus on providing nutrition and play |
|workshops. |
| |
|Adhere to and work within all the policies of PEEK, such as child protection policy, protection of vulnerable adults, confidentiality and data protection |
|policies, and the policies contained within the employee handbook. |
| |
|Make sure that safety procedures are followed conforming to the projects: |
|Child Protection and Health & Safety policies, and other relevant policies. |
|Complete Accident/Incident/Niggle/First Aid Checklists/Risk Benefit forms etc. |
|Undertake quarterly Risk Assessment including risk benefit for all activities ensuring copies are placed in each group folder. |
|Workforce and Workforce Development |
|Ensure appropriate day to day line management for all staff within the programme which may include for example; recruitment and absence management etc. |
|To provide intensive support and supervision to the staff team – undertake regular performance reviews. |
|Ensure clear objectives are identified, discussed and reviewed with the team on a regular basis as part of their continuing professional development. |
|Ensure all training commitments and obligations are fulfilled. |
|Ensure learning from training programmes are evident in practices. |
|Service Development - incl. Monitoring and Evaluation |
|Lead on the development of outcome focussed interventions to be delivered throughout the programme. |
|Ensure the programme collects coherent records of all activity in line with service protocols and use these records and outcome data to inform |
|decision-making. Complete all requirements relating to data collection. |
|Ensure all work including programmes, training, interventions and support to individuals, groups and organisations are effectively recorded and monitored |
|in order to facilitate planning and evaluation, achieve outcomes and contribute to performance management on an individual, project and organisational |
|basis using the information to produce high quality statistics and reports as required. |
|Produce high quality case studies for internal and external use. |
|Continue to develop and implement monitoring and evaluation procedures. |
|Support service developments within the wider organisation including the engagement of children, young people and families in developing services. |
| |
|Ensure that equality and diversity are central to service provision and personal working practices to proactively address disadvantage, inequalities, |
|stigma and discrimination, with a focus on the target groups for the project. |
| |
|Work in accordance with best practice, legal requirements, the policies of PEEK and policies prescribed by the funders and relevant partners. Work with |
|the Head of Operations on policy and procedure development within the project. |
| |
|Work alongside partners in the delivery of contracts where partnership projects are in place and participate in the development of new services. |
|Communications & Partnership Work |
|Establish and maintain relationships with external services including schools, social work, third sector organisations and police to contribute to support|
|plans for families to provide holistic support. |
|Raise awareness of the needs of children, young people and their families with stakeholders and the wider community. |
|Liaise with public sector services such as Social Work on a regular basis ensuring PEEK records are maintained. |
|Work in partnership with other agencies to ensure the best possible outcome for children and young people |
|To work in line with and to support the delivery of the vision, mission, values and social aims of PEEK and to be a champion for PEEK at all times. |
| |
|Contribute and support the development of a project work and action plans for reviewing it on a quarterly basis reporting on achievement of targets and |
|outcomes to the Head of Operations. |
| |
|Contribute to joint working and partnership working ensuring positive relationships with all concerned. This will include the sharing of skills, knowledge|
|and resources were appropriate. This may also include delivering internal and external presentations. |
|Finance & Fundraising |
|Work collaboratively with the team, and SMT to ensure income and contracts are monitored and secure. |
|Work with the SMT to understand variations in income and take mitigating actions. |
|Develop understanding and monitoring of income model (to aid the management of staff time) and contribute to sustainability. |
|Manage an operational budget ensuring spend is ethical. |
|Expectations |
|To actively participate, engage with, and respond to, the PEEK supervision, external supervision and appraisal processes. |
|To attend and positively contribute to PEEK internal team meetings including those of the Board and its sub groups as requested and other meetings as |
|required. |
|To attend and positively contribute to PEEK training as required. |
|To actively contribute to a positive, supportive and constructive working ethos, relationships and environment with PEEK, partner organisations and other |
|organisations. |
|Ensure that confidentiality is maintained at all times working within the policies of the organisation. |
|Act as an ambassador of PEEK at meetings, events and online – support and promote PEEK’s values internally and externally. |
|Carry out any duties as may be reasonably requested by the CEO and board of directors. |
|The Wellbeing Development Manager is expected to maintain an up to date knowledge of all relevant standards, legislation, policies and good practice. They|
|will be expected to undertake such appropriate training as is necessary to facilitate this. |
|Demonstrate an active commitment to making a positive difference to the lives of children, young people and their families. |
| |
|The job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties and it is recognised |
|that jobs change and evolve over time due to the nature of the communities PEEK serve. |
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Wellbeing Development Manager Person Specification
|Knowledge |Essential / Desirable |
|Understanding and familiarity of the following acts; |E |
|Child Poverty Act (Scotland) | |
|Safeguarding Children, Young People and Vulnerable Adults | |
|Equality Act | |
|Data Protection | |
|Working knowledge of Scottish Government – National Performance Framework |E |
|A sound knowledge and understanding of Food Insecurity, Adverse Childhood |E |
|Experiences and UNCRC | |
|An understanding of Trauma Informed care, Youth Work Principles and the |E |
|welfare system | |
|Skills and abilities | |
|High degree of emotional intelligence - Strong ability to deal with |E |
|distressing and emotive situations | |
|Excellent leadership and management skills – ability to lead, develop, |E |
|supervise and train others | |
|Excellent communication skills – ability to communicate effectively, orally|E |
|and in writing, to a high standard with a diverse range of people and | |
|audiences at different levels of understanding and ability | |
|Excellent project and programme management skills from inception to |E |
|evaluation – high degree of accuracy and attention to details when | |
|developing and implement monitoring and evaluation frameworks | |
|Excellent interpersonal skills with the ability to connect and build |E |
|healthy and positive working relationships with individuals, groups and | |
|organisations | |
|Excellent time management skills - Ability to multi-task, work calmly under|E |
|pressure and manage workload as well as supporting others to manage their | |
|time | |
|Good IT skills - Able to use Microsoft Office packages such as Microsoft |E |
|Word, Excel and Office 365 | |
|Ability to effectively use social media channels to promote the work of |E |
|PEEK | |
|Experience | |
|Minimum of 3 years’ experience of working with children, young people and |E |
|families impacted by poverty in community settings incl. schools – | |
|including providing support to individual children, young people and adults| |
|in the family and wider community | |
|At least 2 years managerial experience – evidence of service development, |E |
|project leadership and people management | |
|Experience of promoting, delivering and developing evidence based, |E |
|programmes, training and interventions to children, young people and | |
|families. | |
|Experience of developing programmes, services, processes and systems to |E |
|achieve outcomes, individually and as part of a team. | |
|Experience of recording and monitoring of programmes, training, |E |
|interventions and support and using the information to produce high quality| |
|reports. | |
|Experience of inter-agency working with schools, health and the private and|E |
|voluntary sector organisations and working knowledge of GIRFEC and the | |
|Curriculum for Excellence. | |
|Qualifications and Training | |
|Be in possession of a relevant certificate, diploma or degree qualification|D |
|Training relevant to the role such as; support & supervision, leadership & |E |
|management and quality improvement | |
|Training relevant to the organisation such as; play work, youth work, |D |
|community arts, community development | |
|Valid first aid certificate |D |
|Valid health and safety in the workplace certificate |D |
|Valid food hygiene certificate |D |
|Work circumstance | |
|Be in possession of a clean driving license with access to a vehicle and |E |
|requirement to travel across Glasgow and central Scotland | |
|Be in possession of a D1 Mini Bus license or willing to work towards it |E |
|within first year of service | |
|Ability to work flexible hours to meet the needs of the organisation |E |
|Equal opportunities, Diversity and organisational values | |
|A commitment to equal opportunities and non-discriminatory practices |E |
|Commitment to working in a values based culture |E |
|Personal Qualities | |
|Lead with integrity |E |
|Highly motivated, positive and solution focused – adaptable and flexible to|E |
|suit the needs of the organisation | |
|Empathic and compassionate |E |
|Personal resilience |E |
|Friendly and welcoming |E |
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