QuoteTemplateG6000VMLaptopbyOthers.docx
DATE \@ "MMMM d, yyyy" January 16, 2018Lutron Grafik 5000/6000 Laptop by Others (LBO) | Job NameI am pleased to provide you with a quote for one-day field service visit to install software on a laptop by others for the Lutron Grafik 5000? or Grafik 6000?system(s) located at Job Name in Location (Lutron Job Number XXXXX). Cost: $4,000Please note: There may be an additional charge for the following conditions:An existing database is not available and one must be built or modifiedTroubleshooting remaining equipment that is not operational or functioning properlyChanges to the sequence of operation are requested that require additional days of programmingTo configure the laptop by others, you need 4 things:A laptop that meets the Lutron requirements –See spec sheet here: Ware Player – Link to download here: Day of Lutron Field service to load the VM Ware session and download your Grafik 5000/6000 databaseSignature of Grafik 5000/6000 liability waiver (attached) Due to the end of life of the system, the customer must sign the attached liability waiver prior to work being scheduled. Upon your acceptance of this Scope of Work and Day-By-Day Schedule, please contact me for purchasing assistance. We accept payment by credit card or check in advance. Once we have received your payment information, we will coordinate the onsite field service visit for your Grafik 5000/6000 software upgrade.If you choose to upgrade the hardware of your system (quote attached) within 18 months of this service to alleviate the end of life issue, the attached upgrade price will be reduced by $2,000.If you have any questions regarding this proposal, please do not hesitate to contact me. Thank you for your continued interest in Lutron products and services.Best Regards,Your Name SCOPE OF WORK:Lead: Lutron Field Service EngineerSoftware upgrade to be scheduled once payment information received Job Name Staff To-Do:Provide laptop/desktop/server to install the eLumen softwareProvide Windows XP Operating SystemProvide VM Ware Player installed on laptopProvide necessary access to each space for testingAll IT activates associated with setup of local computerLutron To-Do:Pre-qualification visitInstall VM Ware SessionDownload current version of Lutron Grafik 5000/6000 databaseTest Lutron lighting control system to ensure system is functionalPlease Note: Upon agreement to purchase this service, no permanent changes to the System Database may occur onsite until the new laptop is installed and tested.At your request, we will schedule a site visit to your facility to service your Lutron GRAFIK 5000 or 6000 lighting control system. However, we would like to remind you that this system has reached end of life, and we cannot guarantee the availability of spare parts required to keep your system operational. For example, the processor in your system contains a battery that prevents the system’s database from losing its programming if the power goes out in your facility. GRAFIK 6000 batteries passed their recommended life expectancies as of December 2014. This means that you are at a significant risk of losing system functionality if the processor loses power. If a power failure occurs (note that our procedures may require that we de-energize the system) and the battery is dead, the database controlling the system will be cleared. This will result in the lights going to full on and control will only be accomplished by turning them manually on and off at the breaker. By signing in the space provided below, you acknowledge that our efforts to service your system may render it inoperative, and you agree to release us from any and all liability in connection therewith._____________________________(Customer Name)____________________________(Signature) ................
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