Technical product information 2058176/1
[Pages:2]Technical product information
Topic
Sun visor mirror cracked
Market area
Russische F?deration (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Hong Kong 966 Volkswagen Group Hongkong/Macau (NSC) (6966),Japan E03 Bentley Japan (6E03),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05)
Brand
Bentley
Transaction No.
2058176/1
Level
EH
Status
Approval
Release date
New customer code
Object of complaint
Complaint type
Position
body fixtures and fittings -> rear view mirror, sun visors, sunblind -> sun visor component / consumables -> damaged
Vehicle data
New Continental GT/C
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
3S* 2018 E
*
*
*
3S* 2019 E
*
*
*
3S* 2020 E
*
*
*
3S* 2021 E
*
*
*
Documents
Document name master.xml
Technical product information Sun visor mirror cracked
Transaction No.: 2058176/1
Customer statement / workshop findings
Driver or passenger sun visor mirror cracked/broken
Technical background
Refer to Measure section of this TPI
Production change
Not applicable
Measure
A clash can occur with the sun visor and the front seat (folded in forward most position) potentially resulting in a cracked mirror. On VIN applicable vehicles there is a software change in place (SC 19/22) to reduce the occurrence but does not completely eliminate it. NOTE: All VIN's which are not in the SC 19/22 VIN applicability list will have the latest software level installed at the time of production The customer should be made aware of the issue, a second call of warranty for the same issue should not be paid
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