Chapter 8



Chapter 8

1. Discuss the advantages and disadvantages of working in teams. p. 282

2. Briefly describe the seven characteristics of effective teams. p. 286

3. Describe top management’s and the team leader’s roles in fostering creativity. For each, list activities they should undertake to promote creativity. p. 291

4. Outline the three parts of conducting effective meetings. p. 303

5. Explain the differences between conventional and self-managed teams. p. 306

6. Describe how team member characteristics impact self-managed team effectiveness. p. 306

7. Describe the benefits of using self-managed teams in organizations. p. 308

8. Describe the guidelines for improving self-managed team effectiveness. p. 309

9. Describe the challenges of implementing effective self-managed teams. p. 313

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