JOB DESCRIPTION FOR JOB TITLE:
|PHARMACY TECHNICIAN - PREPARATION |
|Job Code: 510005 |FLSA Status: Non-Exempt |Mgt. Approval: D. Hager |Date: Feb 2019 |
|Department: Pharmacy |HR Approval: CA. King |Date: Feb 2019 |
|JOB SUMMARY |
|The Pharmacy Technician Preparation is responsible for providing pharmacy services, including, but not limited to preparing pharmaceuticals, performing inventory |
|control, compliance audits, and financial transactions, providing customer service, and maintaining pharmacy records. The Pharmacy Technician Preparation works as part|
|of an interdisciplinary patient care team, and under direction of the Clinical Pharmacist(s), and/or Pharmacy Technical Supervisor. The Pharmacy Technician |
|Preparation may assist in the on-line training of staff under the direction and guidance of a Pharmacy Technical Supervisor and/or Pharmacy Technician Trainer. |
| |
|The Pharmacy Technician Preparation is designed to utilize and extend knowledge and competency while performing technical pharmacy functions of the Ambulatory Pharmacy,|
|Inpatient Pharmacy, Pharmaceutical Research Center or Drug Policy Program. |
|MAJOR RESPONSIBILITIES |
| Major responsibilities of the Preparation technician will vary depending on which pharmacy role he/she is employed. |
| |
|Manufacturing Technician |
|Requires specific hazardous substance handling training |
|Responsible for preparing all bulk, oral hazardous compounds for repackaging |
|Direct product manipulation prior to patient administration and requires complex non-sterile compounding techniques and mathematical calculations |
|Works independently retrieving, entering, preparing and delivering compounded non-sterile products for CSC, AFCH, Clinics, Athletic department etc. |
|Must understand how to operate the compounding database and interpret a compounding prescription (ingredients) |
| |
|And/Or |
| |
|Pharmaceutical Research Center Technician |
|Assessment of investigational drug inventory levels on a weekly basis to ensure adequate levels are maintained to treat current subjects and enroll new subjects. |
|Inventory control and analysis of investigational/study drugs and associated supplies. Must be proficient in the ordering of investigational study drugs and supplies |
|(NCI, Sponsors, FDA, Pharmacy Stockroom, Central Supply) |
|Responsible for review of study subject lists/orders and transcription onto PRC calendar |
|Responsible for interpretation of study drug orders under the supervision of the PRC Pharmacist. |
|Provision of PRC/study drugs for inpatient and outpatient requests ensuring correct protocol, correct drug and correct patient. |
|Preparation of unique PRC/study drugs for inpatient and outpatients including Hazardous drugs, Serial dilutions (allergy antigens, methacholine), Investigational |
|immunotherapy and vaccines and Investigational biologics |
|Perform complex pharmaceutical calculations. |
|Must be knowledgeable of ≥250 unique clinical study drug protocols open and running at UW Health. |
|Must be knowledgeable of research regulations and proficient in research procedures as defined by FDA, NCI, protocol sponsors, State of Wisconsin, TJC, UW Health and |
|PRC |
|Drug accountability record completion/investigation and reconciliation to ensure a 100% cradle to grave accountability of each agent received and maintained by PRC |
| |
|And/Or |
| |
|Unity Technician |
|Fields phone calls as pharmacy SMEs from Unity customer service, members, pharmacies or physicians. Answer those that they can (approx. 80%) and triage clinical |
|questions to pharmacist. These calls would include benefit determinations/interpretations, program and policy explanations, formulary and PA information, claims |
|troubleshooting, etc. |
|Provides training and pharmacy benefit updates to Unity Customer service |
|Interacts with pharmacy claims processing vendor to trouble shoot and correct issues with how claims are processing |
|Facilitates prior authorization process, includes date entry of PAs, routing to pharmacists for decisions, creating notifications and facilitating any addition |
|communication with requesting physician’s office |
|Handles miscellaneous issues, like coordination of benefits for members with dual coverage, direct member reimbursement requests, etc. |
|And/Or |
| |
|SPA Set-Up Pharmacy Technician |
|Requires specialized pharmacy technician training. Must understand sterile product preparation procedures and follow all regular testing and compliance accordingly. |
|Completes direct product manipulation prior to patient administration and requires complex sterile compounding techniques and mathematical calculations. |
|Responsible for set-up of a variety of products including specialized dilutions, intravenous bags, injections, custom dialysis solutions, epidurals, specialty |
|infusions, patient-controlled-analgesic products, large and small volume parental products and narcotic orders. |
|Responsible for product preparation and quality assurance testing requires documenting all product lot numbers, quarantining of prepared products, completing sterility |
|testing, following up and maintaining accurate record keeping to ensure compliance with FDA regulations. |
|Operates advanced, innovative technology to assist in preparation of sterile products (Baxa Sterile Compounder, MedKeeper, etc.) |
|And/Or |
| |
|Overnight Technician |
|Responsible for completing all Dispensing and Preparation Technician positions in the central pharmacy |
|Works independently retrieving, entering, preparing and delivering compounded non-sterile and sterile products. |
| |
|And/Or |
| |
|Medication History Technician |
|Independently conduct pre-admission phone call and in-person patient interviews to collect and maintain an accurate medication, allergy, social and insurance history |
|Document patient interactions within the medical record |
|Communicate findings of patient interactions to providers, nurses, and pharmacists |
|Requires significant working knowledge of medications including: brand and generic names, dosing forms, indications, formulary status and strengths |
| |
|And/Or |
| |
|Medbox Technician |
|Responsible for maintaining competence in all responsibilities of a Retail Technician |
|Enroll patients into UW Health's medication box filling program |
|Optimize patient medication regimen to minimize fill dates and adjust quantity/days-supply to streamline medication box filling process |
|Facilitate filling unique medication box devices (durable medication boxes, disposable medication packaging) |
|Maintain patient calendars and follow specific procedures for ensuring accurate filling of medications boxes for UW Health patients |
|Works independently and serves as a liaison to clinic and pharmacy staff to support the medication use system |
|Review Health Link and pharmacy dispensing software to ensure medication list accuracy. Where discrepancies arise, follow-up with clinics, external pharmacies, or |
|patients to clarify and update. |
| |
| |
|And/Or |
| |
|Operating Room (OR) Pharmacy Technician |
|Works independently and does not operate under direct supervision of a pharmacist |
|Ensures compliance with DEA rules and regulations. |
|Serves as a liaison to clinic staff (physicians/nurses) to support the medication use system. |
|Independently responsible for inventory control and ensuring accurate narcotic dispensing in ORs while minimizing delays in patient care. |
|Completes accurate cost accounting (patient billing) for medication use in OR |
| |
|And/Or |
| |
|Clinic Technicians |
|Works independently and serves as a liaison to clinic staff (physicians and nurses) to support the medication use system |
|Ensures accurate bill and cost transfer between cost centers for medication use |
|Must understand Carousel, CUD, & Automatic Dispensing Cabinet as defined in Pharmacy Technician – Dispensing job description |
|Must understand clinic and central pharmacy workflows |
|Responsible for delivery of narcotics and appropriate storage within clinics. |
|Must be an approved department driver |
|And/Or |
| |
|The American Center Technician |
| |
|1) Demonstrates competency in staffing a minimum of 5 areas, and 4 of these must include Retail, Sterile Products, Narc/Clinic, Medication Histories or Rehab Hospital. |
|Responsibilities of each defined in Pharmacy Technician – Dispensing job description. |
|2) Takes ongoing ownership for service/quality/organization of an area of the pharmacy department (as directed by manager). |
| |
|And/Or |
| |
|Vendor Liaison Office (VLO) Technician |
| |
|Works independently and serves as a liaison between industry and UW Health. |
|Facilitates the vendor registration and education process to ensure compliance. |
|Coordinates vendor management tracking and reporting processes. |
|Responsible for oversight and scheduling of Non-Physician Observer Process. |
|Responsible for oversight and scheduling for Research Monitor Laptop Process. |
|In partnership with pharmacy and supply chain, conducts site inspections to insure compliance with Policy 6.1.6 and Policy 11.19. |
|Assists in investigating policy infractions, by the vendor community, under the supervision of the VLO Program Manager. |
|Assists in distribution of Vendor Liaison Communications to industry and UW Health staff. |
|Handles miscellaneous issues, such as coordinating trial visits, “show site” visits, etc. |
| |
|And/Or |
| |
|Pharmacy Audit Technician |
|Completion of all medication audits (controlled and non-controlled substances) in the timeframe allotted that relate to ADCs, multidose vials, floor stock (locked and |
|unlocked), and short-dated products |
|Maintenance of non-active, non-permanent medications throughout all ADCs. Decision making following analysis and thoughtful consideration, using input from most |
|appropriate stakeholders. |
|Maintenance, handling, and returning of controlled substances in accordance with pharmacy department policies |
|Documentation of audit completion and expired medications in designated documentation location |
|Rotation and maintenance of all decentral drug inventory in compliance with best practices in storage, labeling, dating, and appropriate access |
|Cleanliness and orderliness of all aspects of drug inventory locations & immediate surrounding areas, drug disposal systems, ADCs, including but not limited to |
|keyboards, mice, screens, pockets, and drawers |
|Management of the drug distribution system in applicable areas of work |
|Ensure compliance with all applicable laws, regulations and policies in applicable areas of work |
|Evaluation and improvement in areas of responsibility for survey readiness at all times |
|Assistance with implementation of ADC or other decentral medication storage location tool(s) |
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|And/Or |
| |
|Sterile Products Quality Assurance Technician – Pharmacy Services Building (PSB) only |
|Works with Pharmacy Manager of Pharmacy Enterprise Building (PEB) to ensure that policies and procedures are current and that all compounding activities are in |
|compliance with USP Chapter and and all other relevant standards related to preparation of compounded sterile products |
|Ensures all facility controls are within specification and assists with documentation and follow-up with out of scope measurements |
|Performs documentation of compounding activities related to applicable USP chapters in sterile compounding |
|Performs all quality control checks prior to final pharmacist verification including accurate manipulation, volumes, labeling, and storage requirements |
|Assists with development and maintenance of master compounding formulas |
|Ensures compounding records are accurate and complete |
|Requires significant working knowledge of sterile product stock production operations |
|Operates advanced, innovative technology to assist in preparation of stock sterile products |
| |
|And/Or |
| |
|Stockroom – CSC Lead |
|All activities of a pharmacy technician dispensing – stockroom technician within the following additional responsibilities: |
|Identify, quarantine, and return all recalled drug items within the CSC |
|Independently schedule and execute cycle counts for locations within the CSC pharmacy |
|Responsible for maintaining the loan/borrow process for items loaned or borrowed in the inpatient pharmacy |
|Assures that all PeopleSoft customer to customer transfers and inventory issues are completed in a timely fashion for the CSC pharmacy locations |
|Assure all purchase orders from outside vendors are matched with packaging slips and sent to accounts payable in a timely fashion |
|Manage logistics for filling and shipping order for all items ordered from the inpatient pharmacy from CSC clinics and research accounts |
|Works independently and serves as a liaison to our wholesaler and third party vendors related to procuring medication related items |
| |
|And/Or |
| |
|Inventory Control |
|Oversees the entire drug inventory system at CSC ensuring an adequate supply are available at all times and that non-stocked items are acquired in a timely manner |
|Utilize analytical tools (EMM, Connect-Rx) to monitor and adjust inventory standards to assure overstock is not kept of any items |
|This individual will be responsible for working independently with pharmacists, supervisors, and the Pharmacy Manager of Supply Chain to conduct monthly inventory line |
|item reviews in high cost areas (oncology, sterile products areas, and OR) to assure appropriate inventory standards for all items |
|Monitor the eForm database for newly approved items, and make sure these items are stocked in a timely and accurate fashion |
|Independently work to solve issues related to inventory stock outs |
|Monitor all drug shortage inventory stocks that are maintained in the main inpatient pharmacy |
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|All positions - Perform additional duties as assigned. |
| |
|ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS. |
|JOB REQUIREMENTS |
|Education |Minimum |High School Diploma or equivalent |
| |Preferred |Completion of an accredited pharmacy technician training program |
|Work Experience |Minimum |One (1) year experience as a pharmacy technician or completion of Pharmacy Technician Training Program |
| |Preferred | |
|Licenses & Certifications |Minimum | |
| |Preferred |Certified Pharmacy Technician |
|Required Skills, Knowledge, and Abilities |Attention to detail |
| |Customer service skills |
| |Excellent verbal and written communication skills |
| |Ability to work independently as well as part of a team |
| |Time and task management, prioritizing, and organizational skill |
| |Ability to prioritize and problem solve |
| |Ability to mathematically compute and convert drug concentrations and doses. |
| |Ability to type |
| |Previous experience with computers, preferably using Microsoft Office and other Windows based system. Ability |
| |to use computer for order entry, inventory control, billing, and record keeping. |
|AGE SPECIFIC COMPETENCY (Clinical jobs only) |
|Identify age-specific competencies for direct and indirect patient care providers who regularly assess, manage and treat patients. |
|Instructions: Indicate the age groups of patients served either by direct or indirect patient care by checking the appropriate boxes below. Next, |
| |Infants (Birth – 11 months) | |Adolescent (13 – 19 years) |
| |Toddlers (1 – 3 years) | |Young Adult (20 – 40 years) |
| |Preschool (4 – 5 years) | |Middle Adult (41 – 65 years) |
| |School Age (6 – 12 years) | |Older Adult (Over 65 years) |
|JOB FUNCTIONS |
|Review the employee’s job description and identify each essential function that is performed differently based on the age group of the patient. |
| |
|PHYSICAL REQUIREMENTS |
|Indicate the appropriate physical requirements of this job in the course of a shift. Note: reasonable accommodations may be made available for individuals with |
|disabilities to perform the essential functions of this position. |
|Physical Demand Level |Occasional |Frequent |Constant |
| |Up to 33% of the time |34%-66% of the time |67%-100% of the time |
| |Sedentary: Ability to lift up to 10 pounds maximum and occasionally |Up to 10# |Negligible |Negligible |
| |lifting and/or carrying such articles as dockets, ledgers and small | | | |
| |tools. Although a sedentary job is defined as one, which involves | | | |
| |sitting, a certain amount of walking and standing is often necessary | | | |
| |in carrying out job duties. Jobs are sedentary if walking and | | | |
| |standing are required only occasionally and other sedentary criteria | | | |
| |are met. | | | |
| |Light: Ability to lift up to 20 pounds maximum with frequent lifting |Up to 20# |Up to 10# or requires |Negligible or constant |
| |and/or carrying of objects weighing up to 10 pounds. Even though the | |significant walking or |push/pull of items of |
| |weight lifted may only be a negligible amount, a job is in this | |standing, or requires |negligible weight |
| |category when it requires walking or standing to a significant degree.| |pushing/pulling of arm/leg | |
| | | |controls | |
|x |Medium: Ability to lift up to 50 pounds maximum with frequent |20-50# |10-25# |Negligible-10# |
| |lifting/and or carrying objects weighing up to 25 pounds. | | | |
| |Heavy: Ability to lift up to 100 pounds maximum with frequent lifting |50-100# |25-50# |10-20# |
| |and/or carrying objects weighing up to 50 pounds. | | | |
| |Very Heavy: Ability to lift over 100 pounds with frequent lifting |Over 100# |Over 50# |Over 20# |
| |and/or carrying objects weighing over 50 pounds. | | | |
|List any other physical requirements or bona fide occupational qualifications:| |
Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.
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