PAULA BURROUGHS BALLENTINE - HCANJ
PAULA M. BURROUGHS
Gladstone, New Jersey 07934 E-mail: burroughspaula@ Mobile: 908-698-7231
NURSING HOME ADMINISTRATOR
Highly collaborative leader with extensive experience in successfully managing nursing home and sub-acute facilities. Adept at meeting corporate goals and objectives, developing staff and building positive relationships in the community. Recognized as an influential communicator with strong negotiation and regulatory skills.
Specific areas of expertise include: Project Management, Regulatory and Organizational Management; Strategic Partnerships & Alliances; Budget & Expense Control;Contract Negotiations; Physician and Staff Development
PROFESSIONAL EXPERIENCE
Nursing Home Consultant, 2013-2014
Within the past year, I have had 3 individual Department of Health surveys which have resulted in two deficiency free surveys and advisory standards met in two of the three surveys. Provided staff development to ensure survey excellence and quality indicator performance. Increased resident and family satisfaction as well as census.
Nursing Home Administrator, The Wanaque Center 2008 - 2013
Skilled long and short term 227 bed facility comprised of a 135 bed geriatric resident population as well as a 92 bed pediatric unit, which was increased from 54 beds to 61 ventilator dependent children.
• Oversee a staff of 350; department head staff of 25.
• Decreased agency usage 98%.
• Implemented marketing programs which enhanced admission census by 10% and increased sub-acute admissions.
• Spearheaded facility to Top Nursing Home list in New Jersey 2010 & 2011.
• Averaged two deficiencies per survey and have a well-established relationship with the Department of Health.
• Increased Case Mix Index to 1.18.
• Met advisory standards - rated as a 5 star facility.
• Top performer in the company.
• Established Nursing Home reputation within the community.
• Excellent rapport with professional/non-professional union staff.
• Redesigned interior décor to improve marketability.
Nursing Home Administrator, Care-One at Madison Avenue 2004 - 2007
• Opened facility from initial construction to its 164 licensed bed capacity.
• Initiated start-up readiness for all surveys from the initial 30 beds.
• Built residency to its full capacity of l64 beds within 2 years.
• Hired staff of 245.
• Had no more than one to two deficiencies (in five surveys) throughout my tenure.
• Excellent rapport and credibility with the Department of Health.
• Excellent marketing skills relative to physician and program development.
• Maintained a sub-acute census long-term and private pay census average of 40 each.
• Captured big RUG score levels in sub-acute.
• Facility revenues in line with budget.
• Facility became a top performer within the company.
• Less than 14% employee turnover.
• Provided customer service environment in a non-union setting.
Nursing Home Administrator, Bon Secours-Canterbury Partnership for Care-Franciscan Home and Rehabilitation Center 1998 - 2004
• 183 Skilled bed facility within adult medical and Alzheimer's daycare center.
• Revamped entire facility operations to comply with regulatory mandates and transitioned center to an interfaith sector.
• Excellent Federal Nursing Home Quality Initiative reports.
• Excellent rapport with residents, staff and community.
• Developed employee empowerment program.
• Promoted intergenerational recreational therapy activities.
• Brochure development for marketing.
• Oversight of a 51 bed memory impaired unit.
• Resident and detail oriented
Nursing Home Administrator, Meridian Health System – Ocean Nursing Pavilion 1994 - 1998
• 130 skilled bed facility.
• Established the facility from pre-construction to start-up through present day-to-day operations with deficiency-free surveys and Joint Commission Accreditation.
• Opened 10 bed sub-acute unit.
Nursing Home Administrator, Geriatric & Medical Center 1989 - 1993
• Managed a 180 skilled bed facility in bankruptcy through solvency.
• Obtained full licensure from an existing provisional status.
• Renovated building.
• Negotiated Veteran's and Medicare contracts.
EARLIER CAREER NOTES:
Assistant Administrator, The New Ralston House
Geriatric Administrator & Adjunct Assistant Professor, Temple University Mid-Atlantic Long Term Care Gerontology Center
EDUCATION
M.S.S., Health Care Management Tract, Bryn Mawr Graduate School of Social Work and Social Research
AB Psychology, Sociology, Vassar College
LEADERSHIP INC., Philadelphia
Introduction to Nursing Home Administration Gerontology Certificate, Temple University
LICENSURE: L.N.H.A - # 1424, New Jersey, L.N.H.A., 2915, Pennsylvania
A.C.S.W. Pennsylvania Accredited
ASSOCIATION AFFLIATIONS
Prior Board of Advisors - American Cancer Society
Leadership Council- American Cancer Society
Raritan Valley Chapter of The Links, Inc., Financial and Corresponding Secretary (4 years each)
Mansion In May, benefiting Morristown Memorial Hospital - Hospitality Co-Chair
................
................
In order to avoid copyright disputes, this page is only a partial summary.
To fulfill the demand for quickly locating and searching documents.
It is intelligent file search solution for home and business.