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00Age UK Quality & Transformation Team Emotional Resilience support for local partners – Oct 2020Helping staff to support older people:Psychological First Aid (PFA) digital training: Public Health England has developed a Psychological First Aid (PFA) digital training module, aimed at all frontline and essential workers and volunteers.The course aims to increase awareness and confidence to provide psychosocial support to people affected by COVID-19. PFA is a globally recognised training in emergency situations and this course has been developed as part of Public Health England’s national incident response, and in partnership with NHS England, Health Education England, FutureLearn and E-Learning for Health.The course is free, and no previous qualifications are required. It takes around 90 minutes to complete and is also available in three sessions for the learner to complete at their own pace. By the end of the course, outcomes will include: understanding how emergencies like the COVID-19 pandemic can affect us, recognising people who may be at increased risk of distress and understanding how to offer practical and emotional support. Visit: to find out more and sign up.Helping staff to look after themselves:‘Resilience – Top Tips’ webinar delivered by Keith Goddard, Occupational Psychologist. A one hour “Resilience and Wellbeing Team Talk”. Keith Goddard, Registered Occupational and a Registered Sports & Exercise Psychologist, shares his expertise and experience in the field of resilience and wellbeing, focusing on some of the tools and ‘top tips’ individuals & teams can use during challenging times. Keith is a firm believer that by focusing on and getting our own well-being right first puts us in a greater position to support our colleagues and teams. These past three months have seen new challenges and experiences for us all, with many of us now juggling so many different responsibilities. Many people believe they should just be able to get on and do it, some can… but for the vast majority of us we can benefit from some top tips to help guide us along the way.Grey Matter Stress Awareness course: as part of its free COVID-19 support package for the social care sector, Grey Matter has re-focussed its Stress Awareness course and made it available for free on its website: course covers the essentials and includes practical strategies to help staff recognise and manage stress; build resilience; and cope with stress.Kings Fund ‘Quick Reads’: the Kings Fund has produced a 4 minute ‘quick read guide’ to help people manage anxiety about the different forms of loss they’re experiencing at this time – loss of a sense of safety / peace of mind; loss of people close to them; loss of routine; loss of contact. It includes four strategies for surviving and managing anxiety about loss.Our Frontline: provided by Mental Health at Work, ‘Our Frontline’ offers round-the-clock one-to-one support, by call or text, from trained volunteers, plus resources, tips and ideas to help people look after their mental health. Text FRONTLINE to 85258 for a text conversation or call 116 123 for a phone conversation – all in confidence, with a trained volunteer, at any time. For more information click here. Help for CEOs and leaders:Mental Health at Work resources: to help you support your staff, you can find links to a range of resources on the Mental Health at Work website: Lloyds Bank Leadership Support: for your own support, you may want to explore the opportunities available through the Lloyds Bank Enhance Programme.This programme offers a range of development support to charities on topics such as leadership, finance, communications, remote working. Support is arranged on a case by case basis and their Foundation Managers will work with you to explore your needs and what support they can provide through their network of Enhance partners. They can also connect you up with ‘peer to peer’ support; Resiliency Coaching; consultancy / coaching on how to adapt your delivery model; free ACEVO membership for a year; and mentoring support.Cranfield Trust: offer a range of support to Chief Officers including:Mentoring1:1 telephone support from experts on topics including finance, communication and business contingency planningA sounding board for Chief Executives and managers – discussing a range of issuesCall Cranfield Trust on 01794 830338 or e-mail talktous@ with ‘On Call’ and the organisation name in the subject line. They will then make contact to schedule a call with the most suitable Project Manager or an appropriate volunteer consultant. Alternatively, you can request a call via their website; Managing Your Team Through a Pandemic – webinar: hosted by Jan Golding, CEO & Lead Consultant of Roots HR CIC, this webinar will support you as you navigate your teams through the uncertainty of a pandemic. The webinar covers furlough leave, redundancy and how you can support staff who are self-isolating, sick, homeschooling or who are affected by lay off and short term working. The Institute for Voluntary Action Research (IVAR) is offering online peer support sessions for leaders of voluntary, community and social enterprise organisations - 90 minute sessions, for up to 10 leaders at a time. This is a space to share experiences, dilemmas and worries precipitated by the Covid-19 outbreak. Each session will be led by an experienced facilitator, supported by a researcher to capture and record key data. To find more information and register, visit: . For more information about the support available to local Age UKs, please contact the Services Quality & Transformation Team through emailing the COVID-19 Enquiry Line: COVID-19EnquiryLine@.uk ................
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