WHIMA



Tuesday, May 7, 2019(4 CE hours)1:00 PM5:00 PMAdvanced Cases in ICD-10-PCSLynn Kuehn, MS, RHIA, CCS-P, FAHIMAThis session will use case studies to help you learn advanced concepts of ICD-10-PCS. The program will help you grow from intermediate knowledge to advanced knowledge by the use of the cases and discussion. Coding the actual cases will give you transferrable knowledge to help your overall coding accuracy andspeed.Financially Sponsored by WHIMAReclaim Your Career WorkshopCornelia Shipley, BCC, PCC, ELI-MPAre you ready to take your career to the next level but unsure how? Is your organization ready to empower your people with the tools necessary to reclaim the driver’s seat of their career? In a recent Gallup poll, it was revealed that nearly 90% of the world’s workers were dissatisfied with work which was negatively affecting productivity and job satisfaction. It is time for your employees to reconnect with their passion, maximize their contribution to your organization and your bottom line.Accelerate employee growth and satisfaction now!If…? Your career is stalled and can use a reboot? You are ready to raise your professional profile? You are one of the nearly 90% of workers disengaged at work…then this is for you!Financially Sponsored by WHIMA5:30 PMBadger State Brewery TourPlease join us at Badger State Brewery after the last session of the day for drinks in a great networking venue while learning about Green Bay’s best local brewery! Up to 30 attendees get to attend a brewery tour provided FREE of charge by our sponsor SoftScript, Inc. If a tour is not your style and you would like to just relax with a drink in your hand, please still join us as Badger State Brewery has a great networking environment!Maximum Capacity - 30Sponsored by SoftScript, Inc.Wednesday, May 8, 2019(7 CE hours + optional CE for Exhibits – A total of 2 hours vendor exhibit time can be counted for the entire Conference)7:00 AM8:00 AMYoga + MimosasAre you an early bird? Do you like mimosas? Do you like to drink mimosas while doing yoga? Then please join us for morning Yoga & Mimosas at 7am for a 45-minute guided yoga class. The class will be located in Riverview 3. Yoga is FREE of charge to all WHIMA Conference attendees thanks to the sponsorship of SoftScript, Inc. SoftScript, Inc. has also provided a VERY GENEROUS partial sponsorship of the mimosa bar! Additional mimosas are available for $6 per mimosas.If you don’t care for yoga, but love mimosas, come on down just for the mimosas and socialize with your fellow WHIMA members!Sponsored by SoftScript, Inc.Riverview 38:00 AM9:00 AMRegistration8:45 AM9:00 AMThe Power of You – Strategies for Success WelcomeBetty Rockendorf, MS, RHIA, CHTS-IM, CHPSWHIMA PresidentGrand F-HWednesday, May 8, 2019(7 CE hours + optional CE for Exhibits – A total of 2 hours vendor exhibit time can be counted for the entire Conference)9:00 AM 9:50 AMGo Far, Go Fast! How to Create Sustainable Growth During Times of Rapid ChangeDaniel PaulsonExecutive Coach, Author, and SpeakerThe world is changing at a rapid pace. Companies are experiencing increased competition, employee shortages, andmore demands from customers than ever before. The need to work efficiently and effectively are more important thanever. Go Far, Go Fast! companies apply proven principles that allow them to act at the speed of today's changingenvironment.Financially Sponsored by WHIMAGrand F- HTrack 1ActionTrack 2AdventureTrack 3Unexpected Surprises10:05 AM10:55 AMDisability Determination Bureau- A Collaborative EffortCassandra Quinn, BALindsay Tjugum, BSCome learn about what happens at the Wisconsin Disability Determination Bureau (DDB) and with the Social SecurityAdministration (SSA) Disability process. Learn about the critical impact of obtaining health information, gain a greaterunderstanding of our SSA medical record requests, find out about electronic record submission options, and hear some tips for the invoice process. Walk away with a greater understanding of the collaborative efforts involved onevery disability claim. Regardless of your level of knowledge on these topics, if you want to know more about the disability program, this session is for you.Clinical Terminology: Expanding Career Pathways for HIM ProfessionalsJill Clark, MBA, RHIA, CHDA, FAHIMADirector, AHIMA Board of DirectorsHealthcare is an evolving world where data is central to all aspects of care. HIM professionals must understand the role clinical terminologies play in the current “Big Data” environment. This environment is ripe for HIM professionals to leap into new career opportunities in the clinical terminology arena. This presentation will examine continuing education opportunities to prepare HIM professionals to extend their knowledge in clinical terminologies for expanded job functions in current roles or for movement into new positions that concentrate on clinical terminologies and their uses.The Case for Elevating the CDS Role to Advanced PracticeMel Tully, MSN, CCDS, CDIPMario Perez, III, RHIA, CDIP, CCS, CCS-P, AHIMA Approved ICD-10-CM/PCS Trainer HIM professionals will learn the ways in which the role of the clinical documentation specialist has evolved from the early 2000s to today. Speakers will focus on the skill set, tools, and technologies needed to move beyond thebaseline of a conventional program to advanced practice CDI. Audience members will take away a professional development curriculum tailored to acquiring the senior level clinical expertise along with management and leadership skills to collaborate across disciplines and up to senior c-level leaders. Proficiency in leveragingtechnology, especially data analysis will be a core part of the training.11:00 AM11:50 AMBridging to our Future: 2019 CSA ReportJill Clark, MBA, RHIA, CHDA, FAHIMADirector, AHIMA Board of DirectorsLearn about AHIMA’s multiyear transformation to renewal and innovation. Partner with us as we set the stage for this exciting opportunity and discover how this will help you obtain your professional goals.Grand F-H12:00 PM1:00 PMWHIMA Leadership Awards and Volunteer Recognition - Lunch Grand A-CWednesday, May 8, 2019(7 CE hours + optional CE for Exhibits – A total of 2 hours vendor time can be counted for the entire Conference)Track 1ActionTrack 2AdventureTrack 3Unexpected Surprises1:15 PM2:05 PMAdvance Care Planning: Implications for HIMMary Salm, MTS, BCCMark Repenshek, PhDAdvance care planning provides health care personnel critical information and insight into patient's health care wishes. What we do with the information that is shared with us is critical in honoring patient's wishes. Participants attending this session will be introduced with an advance care planning process and management program that wasimplemented within a local health care system in Wisconsin. This advance care planning management system empowered HIM personnel with key tools they could use in evaluating documents prior to placement within the EMR andupdating patient's records.Evaluation and Management Coding Refresher and Education TipsRenee Friesen, CCS and CCS-PLisa Boyer, RHIT, CPMACome join Renee and Lisa to enhance and refresh your evaluation and management coding skills! You will also be provided tips and tricks to effectively approach providers and other non-coding professionals on E/M guideline education. Renee and Lisa bring decades of experience in E/M coding to the presentation and look forward to an interactive meeting experience.How to Manage When the Rug is Pulled Out From Underneath YouDaniel PaulsonExecutive Coach, Author, and SpeakerRapid changes can be difficult to manage for any size organization. Often that leaves teams of workers scrambling to change direction when leadership needs to move a different direction. This interactive session will give you tools to:1) apply solutions to your teams when the boss changes directions 2) implement processes that allow for dynamic change to occur, and 3) provide ways to work with leadership to proactively manage the change process to minimizefalse starts.2:10 PM3:00 PMSkilled Nursing Facility PDPM (Patient-Driven Payment Model) Update: Process and System Changes Needed to be SuccessfulTheresa Lang, RN, BSN WCCEffective 10/1/2019 SNF reimbursement will be changing to PDPM for fee for service Medicare reimbursement. SNF's who have relied on diagnosis codes provided by the acute care hospital will find that their reimbursement will begreatly reduced. Selection of the admitting diagnosis as coded on the MDS will determine payment for the entire (up to 100 day) SNF Medicare stay. This session will focus on systems and process changes needed to maximize reimbursement.Outpatient CDILisa Norby, RHIT, CCSP Outpatient CDI is new to the healthcare industry and rapidly growing. Find out how to create and sustain an OCDI structure through collaboration. You'll hear how we worked together with different teams toward the common goal of OCDI as it relates to Risk Adjustment. The Power of HIM and IT Collaboration: What's Your Technology Roadmap?Tammy Miller, MBA, CPHIMS, FHIMSSWhat is your path forward to advance technology and enable your organization? How are you embracing change management as well as educating your colleagues on current state as well as the vision forward? Come learn howAspirus crafted a technology roadmap as a tool to bring service line leaders together to forge a long-term technology strategy.3:15 PM4:05 PMUsing Technologies to Demonstrate Accountable Care Organizations Quality MeasuresDr. Suresh Chalasani This session will focus on using technologies such as databases and spreadsheets for determining quality measures of Accountable Care Organizations. There are approximately 33 quality measures and these may change each year. Example quality measures include whether the overall blood glucose control is good (under 8%, ACO-22) or poor (over 9%, ACO-27) and percentage of at-risk patients who are taking cholesterol-lowering medications (ACO-32). In this presentation, I will discuss how Electronic Health Records (EHRs), databases and spreadsheets can be used to compute the percentage of patients meeting quality measures such as ACO-22 and ACO-27..CMS Fee Schedule -- Step by Step InstructionsRenee Friesen, CCS and CCS-PHow to use the physician fee schedule to your advantage. This session will focus on how to access the CMS website, use the step by step instructions to assist you with searching for pricing amounts, various payment policy indicators, RVUs etc. as well as search for the national payment amount.Surviving the Storm (4 Epic Go Lives)Julie Hable, MBA, RHIAJill DeBoef, RHITThis session will explore the successes and failures experienced during the Plummer Project at Mayo Clinic (4 EHR go lives over 2 years) which encompassed 52,367 end users. Each go live identified new challenges and areas for improvement. Participants will gain an overview of the benefits of a single converged electronic health record.Wednesday, May 8, 2019(7 CE hours + optional CE for Exhibits – A total of 2 hours vendor time can be counted for the entire Conference)Track 1ActionTrack 2AdventureTrack 3Unexpected Surprises4:10 PM5:00 PMSkills Employers are looking for in 2019Wil Limp, MS, RHIA, CHTS-trainerBased on recent reports from sites like and LinkedIn, we will be discussing the soft (transferable) skills and technical skills employers are looking for in 2019. We will also take a look at how you should craft your resume tohighlight these skills. We will compare the key-words we are told to use on our resumes versus the key-words used by employers in job descriptions...do they match? Target audience: students, recent grads and career shifters. This is NOT just for students. Some C-Suite professionals have these very same questions. Building a Coding Compliance PlanSheila Goethel, RHIT, CDIP, CCSThe government and their watchdogs continue to focus on appropriate claims data which includes coding and billing functions. Fraud and abuse can pose a major risk to any organization, and hospitals have responded by creating a Corporate Compliance Plan....but has your setting also developed a Coding Compliance Plan to promote accurate and consistent coding, as well as made plans for corrective actions? This session will emphasize the importance of aCoding Compliance plan, as well as provide essential components to ensure your setting has a firm coding/billing foundation.Patient Amendments - Managing Processes and Advocating for EmployeesChristine Williams, RHIAWith the continuation of hybrid records through acquisitions, new systems and processes, the ever-growing ability of managing chart corrections becomes more complex! This also includes patient amendments and how you supportrequests, manage organizational policies and keep your eyes on the prize when managing multiple systems.5:00 PM6:30 PMGrand Opening of Exhibit Showcase – Reception – Vendor AppreciationNot-So-Silent Auction OpensThis popular event located in the Exhibit Hall is silent only in format, has no live auctioneer and has lots of time for leisurely browsing. The auction will quickly become "not-so-silent" as you chatter over your favorite items and strive for that coveted top bid. 100% of the proceeds from the auction goes to the WHIMA Scholarship program that supports and recognizes Wisconsin students pursuing their education as health information professionals, members pursuing graduate education, and members needing financial assistance for professional development.7:00 PMGhost Private Tour20 WHIMA Conference attendees can participate in this totally FREE night out learning about Green Bay’s history while running into a few ghosts! You will get to go inside actual haunted buildings and hear the eerie true tales of those spirits that refuse to vacate. This event is within walking distance from our hotel and starts at 7pm at Captains Walk Winery.Maximum Capacity - 20Financially Sponsored by WHIMAThursday, May 9, 2019(7 CE hours + optional CE for Exhibits – A total of 2 hours vendor exhibit time can be counted for the entire Conference)7:00 AM8:00 AMBreakfast in the Exhibit HallGrand D-ETrack 1ActionTrack 2AdventureTrack 3Unexpected Surprises8:00 AM8:50 AMPopulation Health UpdateMichael DeGere, DPM, FACHEPopulation health is a term that is used with great regularity in healthcare, but without consistent definition. This talkfocuses on defining population health and how it applies both to the practical delivery of care and to community health improvement overall. Reimbursement for healthcare services is more and more dependent on populationhealth outcomes. Advanced analytics of health information has never been more valuable than in today's results driven puter Assisted Coding - The Basics and Beyond!Lynn Olson, RHIAJaclyn Hookstead, RHITFind out what Computer Assisted Coding is all about! See what CAC has to offer from the basics to more complex functions. Hear about how coding workflows and coding productivity can be improved.OIG Update: 2018-2019 Work Plan, Activities, and ResourcesChrisann Lemery, RHIA, CHPSOrganizations need to be aware of the HHS Office of Inspector General (OIG) priorities. This presentation will provide information on the OIG Work Plan for 2018-2019 and the activities performed and findings, if available, will be covered. 9:00 AM10:00 AMWHIMA Annual Business MeetingGrand F- H10:00 AM10:30 AMBreak – ExhibitorsGrand D-E Thursday, May 9, 2018(7 CE hours + optional CE for Exhibits – A total of 2 hours vendor exhibit time can be counted for the entire Conference)Track 1ActionTrack 2AdventureTrack 3Unexpected Surprises10:30 AM11:20 AMStudent Academy: Landing your First HIM Job!If you are a new HIMS graduate looking to secure your first job this is the session for you! Have you recently wondered how to obtain experience in the HIM field when all the jobs require HIM experience? Join me in this session to discuss strategies for job hunting, interviewing, and securing a job that matches your skill set.Julie Hable, MBA, RHIANO CEU’sVendor Product - Service Sessions In this session, three (3) vendors will exclusively showcase their product/service.SoftScript, Inc3M Health Information SystemsOvation RCSVendor Product - Service Sessions In this session, three (3) vendors will exclusively showcase their product/serviceExtract Systems, LLC -Ciox HealthKIWI-TEK 11:25 AM12:15Student Academy Success Begins with YOU! How to Navigate the Job Market and Get the Job you WantEmmy Johnson, RHIA Success begins with YOU. Are you motivated to take the next step? Do you know what you want? Are you prepared for the job search process? Or just gliding by without any effort to stand out to hiring managers? Join me in this session to discuss the current job market trends for new graduates, obtain some resume tips as well as interviewing techniques that hiring managers are using to get the best candidates for their organization.No CEU’sOptimizing Coding Performance:? Newly Emerging Best Practice for Getting the Most out of Your Coding TeamScot NemchikGetting the most out of your coding team has never been more important.? Optimizing performance requires HIM leaders to strategically manage coding assessment and training across an increasingly decentralized coding landscape.? Join this session?to learn how to leverage technology to solve modern day problems associated with new hire identification, ongoing education, and performance improvement.?Multi-Site Virtual LeadershipJamie PurdeuThis session will provide an overview of managing staff virtually at multiple locations/sites. Focus will pertain to maintaining high performance standards, fostering communication and preserving teamwork by selecting the best technology tools, and hiring the right staff for your virtual team. 12:15 PM1:00 PMGrab-n-Go Lunch- Networking – ExhibitorsExhibitor Recognition – Exhibitor DrawingsGrand D-E1:00 PM1:30 PMSilent Auction Closes1:45 PM2:35 PMVHA at its Best: How to Navigate VA Health Care ProgramsNellie Mitchell, MS, RHIAVA Health Care Programs are details, robust and sometimes complicated to navigate for those who do not work in a federal system. This presentation will describe the infrastructure of the VA, eligibility of VA health care, and many ofthe programs that are available to eligible Veterans, as well as how the VA collaborates with its community health care partners.Outpatient CDI-Risk Adjustment- Concept to Current StateTracy Boldt, RN, BSN, CCDS, CDIP, CCDS-OEssentia Health System is a member of an accountable care organization with over 75,000 members, and itsoutpatient CDI program touches over 60 clinics systemwide. This presentation provides attendees with tools for effective outpatient data mining, approaches to hiring, policy and procedure development for the outpatient setting, query examples, and more.Policies, Procedures, and Guidelines for Transgender PatientsSue Casperson, RHITThis session will cover appropriate treatment of LGBT and especially your transgender patients. Sample policies and procedures and guidelines will be provided for use by staff and care providers. Please come with ideas which you can share with your colleagues as this is a new area of concern for HIM professionals.Thursday, May 9, 2018(7 CE hours + optional CE for Exhibits – A total of 2 hours vendor exhibit time can be counted for the entire Conference)Track 1ActionTrack 2AdventureTrack 3Unexpected Surprises2:40 PM3:30 PMUnauthorized EHR Access and Disclosure: How Does a Healthcare Entity Respond?Chrisann Lemery, RHIA, CHPSPeg Schmidt, RHIA CHPSTeresa Smithrud, MA, RHIA, CHPSNancy Davis, MS, RHIA, CHPSThis presentation will provide guidance to attendees on creating HIPAA sanctions in conjunction with organizational corrective action policies and then apply these sanctions in a standardized, constructive, and consistent manner.Various "hypothetical" scenarios focusing on "sanctioning for the snooper" and social media interactions will be reviewed with the panelists offering their approach to address the scenarios.Encephalopathy and Acute Kidney Injury: A Case ReviewJera Van Damme, BSN, RN, CCDSHave you ever reviewed a documented diagnosis and wondered, how did the provider come up with that?! Attendees will learn the clinical indicators for two diagnoses frequently scrutinized by payers: encephalopathy and acute kidney injury. The presentation includes a discussion of the DRG impact of various encephalopathy diagnosis codes andhow to access the CMS CC/MCC exclusion list.Using Emotional Intelligence to Deal with Stress and ChangeDeborah Herman, PhD, ACCWe now know that emotional intelligence is not only a key leadership skill, it's a buffer against stress. We'll explore the importance of emotional resilience and strong communities as shields against the impacts of stress, and a keytechnique for reducing the amount of stress flooding our minds and bodies.3:45 PM4:35 PMUnauthorized EHR Access and Disclosure: How Does a Healthcare Entity Respond? CONTINUATIONChrisann Lemery, RHIA, CHPSPeg Schmidt, RHIA CHPSTeresa Smithrud, MA, RHIA, CHPSNancy Davis, MS, RHIA, CHPSUW Health's CDI/Coding DRG Mismatch/ Reconciliation ProcessSusan Nigon, RHIT, CCS Carleen Riemer, RHIA, CCSCommunication between Coding and CDI can often be fraught with misunderstanding and conflict. Learn the strategies that UW Health used to build a successful and collaborative DRG Reconciliation processDealing with Difficult People: Effective Strategies for Managing Interpersonal Conflict Katie Turkiewicz, PhDThis breakout session will address interpersonal conflict management and the variety of communication options available to more effectively navigate conflict in the workplace. Following a brief presentation on conflict styles, communication strategies, and positions vs. interests, the session will focus on the application of these conceptsthrough participant involvement in case studies and relevant workplace scenarios. The overall goal of this session is to improve your understanding of your own conflict style, leading to enhanced conflict management skills, anddemonstrable communication strategies that will improve your conflict experience with others.Thursday, May 9, 2018(7 CE hours + optional CE for Exhibits – A total of 2 hours vendor exhibit time can be counted for the entire Conference)Track 1ActionTrack 2AdventureTrack 3Unexpected Surprises 4:40 PM5:30 PMInnovations in Clinical Documentation Integrity Birgitta Larson Gamez, MPH The world of CDI is changing rapidly. A value of UW Health, innovation, is a key strategy for success. Join us to hear about some of the exciting and innovative ideas we are working on from a Clinical Documentation Integrity perspective.Coding JeopardySheila Goethel, RHIT, CDIP, CCSThe Game of WHIMA includes Coding Jeopardy - a game to test and apply your coding knowledge. Power up and be ready to take CM for $1000!!Relational Leadership: Creating Positive Relationships to Achieve Positive ResultsColleen Goethals, MS, RHIA, FAHIMAA successful leader achieves positive results by being able to manage relationships. This leadership style is commonly called Relational Leadership. During this presentation, the speaker will focus on how successful leaders manage relationships within their team, employees, peers and bosses to achieve goals. Attributes such as communication, mentoring, coaching and developing staff will be addressed. In addition, the presenter will discuss how to successfully work with peers and bosses to be an effective leader within any organization. ................
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