Hays UK Salary & Recruiting Trends 2019

HAYS UK SALARY & RECRUITING TRENDS 2019

hays.co.uk/salary-guide

CONTENTS

Introduction

Recruiting trends

Overview Recommendations At a glance Survey data

Salary guide

Accountancy & Finance Accountancy support Accounts payable Audit, risk and compliance Credit management Accounts receivable Payroll Part-qualified accountancy Qualified accountancy Public practice Taxation Treasury

Construction & Property Construction Health and safety Surveying consultants General practice surveying Architecture Civil and structural engineering Facilities management Building services Social housing

Digital Technology, IT & Telecoms Cyber security Data and advanced analytics Development Cloud and infrastructure Enterprise resource planning Leadership Projects and change management Testing Telecoms

Engineering & Manufacturing Design engineering Maintenance engineering Operations Process engineering Quality engineering Engineering trade

1

Human Resources

152

Generalist

154

Learning and development

160

4

Reward and HRMI

164

6

Talent and resourcing

168

7

8

Insurance

172

Actuarial

174

Audit, risk and compliance

178

Broking

179

20

Claims

180

22

Projects, change and operations

182

24

Underwriting

184

26

28

Legal & Company Secretarial

186

30

Private practice

188

32

In-house

190

34

Public sector

194

36

Charities

196

44

Paralegal

198

52

Legal executives

201

62

Document review

202

Company secretarial

204

66

68

Life Sciences

206

72

Salaries

208

74

80

Marketing

214

86

Brand and product marketing

216

94

Events

218

98

Insight

220

100

General marketing

222

104

Online and digital

224

PR and internal communications

228

108

Public sector

230

110

112

Office Support

234

116

Administration

236

120

Personal and executive assistants

238

124

Contact centres

240

126

Procurement, Supply Chain & Logistics

242

128

Procurement

244

132

Public sector procurement

248

136

Supply chain

250

138

Logistics

252

140

Retail

256

142

Head office

258

144

Wholesale and supplier

260

146

Fashion and non-fashion operations

262

148

150

About us

264

SKILLS IN SHORT SUPPLY TALENT SHORTAGES RESULT IN SALARY RISES

Simon Winfield, Managing Director, Hays UK & Ireland

Welcome to our annual Hays UK Salary & Recruiting Trends guide. This year, despite Brexit uncertainties, employers appear optimistic about their business activity and hiring intentions are the highest they have been since our first survey five years ago. However, employers are being challenged by intensifying skills shortages and stronger competition for talent. In this competitive and fast-changing market, it is more important than ever for employers to understand how to stand out from the crowd to attract the talent they need to deliver on their optimistic expectations.

Our survey findings of nearly 23,000 employers and employees across the UK show that, despite ongoing economic and political uncertainty, employers are still optimistic about their business activity for the year ahead.

This is the fifth year we have carried out this survey and employer sentiment around hiring intentions is reassuring. Employers have plans to recruit both permanent and temporary staff in the year ahead. However, in an already skills-short market this is set to further exacerbate the competition for talent in 2019.

The challenge for employers is escalated by organisations having to adapt ever more quickly to the world around them. With political, economic, social and technological change taking place more rapidly than ever, employers are under pressure to move fast to capitalise on new opportunities. Of course, to do this they need ready access to a skilled workforce.

For many businesses this change means increased digitalisation, automation and investment in technology, resulting in extremely fierce competition from all sectors for the already stretched talent pool of digital skills. Legislative changes, and a heightened focus on risks such as cyber security and data privacy, are adding to the already complex requirements for employers.

While the outcome of the Brexit negotiations is still to be finalised, we know this too will bring further change in the coming years. The good news is that employers are optimistic for the 2-5 years ahead, but as many are already citing skills shortages as threatening their productivity and project delivery, it's clear that in order to navigate whatever the post-Brexit world looks like, employers will need a competitive approach to attracting and retaining talent.

Employers have responded to these challenges by continuing to raise salaries, which increased by 1.9% this year. This has been welcome news for employees who reported increased salary satisfaction.

Relatively widespread salary increases, however, mean a competitive salary is no longer enough on its own to attract staff. While salary remains the top motivator of employee movement, professionals are also willing to move for career progression opportunities, and in the pursuit of a better work-life balance.

Almost as many of the professionals we surveyed considered moving in the last year, as actually moved, suggesting employers have the ability to access a greater untapped talent pool if they make the right offer to prospective candidates. The ability to present a compelling employer brand that appeals to a diverse audience will be key this year.

We hope you find this guide informative and useful. We look forward to discussing what these findings mean for your organisation, and how you can navigate this competitive landscape and prepare for challenges in the year ahead.

INTRODUCTION

Simon Winfield

Hays UK Salary & Recruiting Trends 2019 | 1

RECRUITING TRENDS

2 | Hays UK Salary & Recruiting Trends 2019

This Hays UK Salary & Recruiting Trends guide covers a multitude of professions, sectors and regions, making it one of the most valuable and comprehensive resources available. In order to evaluate trends over the past 12 months and intentions for the year ahead, we sought the views and insight of almost 23,000 professionals nationwide. Our guide covers 12 specialist skilled and technical areas supported by regional data for most roles.

Methodology

The salary data has been compiled using information gathered during 2018 from Hays offices across the UK. It is based on job listings, job offers and candidate registrations. The recruiting trends and benefits data is based on a survey conducted in June 2018. The survey was completed by almost 23,000 employees and employers from organisations of all sizes and sectors.

Thank you

We would like to express our gratitude to all of the professionals, institutes and organisations which provided valuable insight and market commentary. We would also like to thank everybody who participated in the collection of data. Your contribution allows us to produce this comprehensive guide, which provides invaluable insight into salaries, benefits and recruiting trends.

Hays UK Salary & Recruiting Trends 2019 | 3

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