COLLECTIVE BARGAINING AGREEMENT

[Pages:414]United Healthcare Workers -- West

COLLECTIVE BARGAINING AGREEMENT

Northern and Southern California

Kaiser Foundation Health Plan, Inc. Kaiser Foundation Hospitals

Southern California Permanente Medical Group The Permanente Medical Group, Inc.

EFFECTIVE THROUGH SEPTEMBER 30, 2016

TABLE OF CONTENTS

ARTICLE I ? PURPOSE.......................................................................................................................... 3

ARTICLE II ? COURTEOUS AND RESPONSIBLE RELATIONSHIPS .................................................... 3

ARTICLE III ? MANAGEMENT'S RIGHTS .............................................................................................. 4

ARTICLE IV ? RECOGNITION................................................................................................................ 4

SECTION 1 ? RECOGNITION............................................................................................................. 4 SECTION 2 ? JURISDICTION............................................................................................................. 5 SECTION 3 ? NOTIFICATION OF NEW EMPLOYEES ....................................................................... 5 SECTION 4 ? BONA FIDE SUPERVISORY EMPLOYEES ................................................................. 5 SECTION 5 ? UNION LEADS ............................................................................................................. 6 SECTION 6 ? VOLUNTEERS AND SPECIAL PROGRAMS ............................................................... 7 SECTION 7 ? JOB DESCRIPTIONS................................................................................................... 7 SECTION 8 ? SUBCONTRACTING .................................................................................................... 8

ARTICLE V ? UNION MEMBERSHIP.................................................................................................... 10

ARTICLE VI ? DEDUCTION AND REMITTANCE OF UNION DUES, FEES, AND COPE...................... 10

SECTION 1 ? DUES AUTHORIZATION............................................................................................ 10 SECTION 2 ? REMITTANCE OF DUES............................................................................................ 10 SECTION 3 ? COPE CHECK OFF .................................................................................................... 10 SECTION 4 ? EMPLOYER INDEMNIFICATION................................................................................ 10

ARTICLE VII ? SAFE WORKING CONDITIONS AND WORKLOAD ..................................................... 11

SECTION 1 ? SAFE WORKING CONDITIONS................................................................................. 11 SECTION 2 ? WORKLOAD DISTRIBUTION..................................................................................... 11 SECTION 3 ? NORTHERN CALIFORNIA REGION ? REGISTERED DIETITIAN PARTICIPATION IN

RELEVANT COMMITTEES ........................................................................................ 12

ARTICLE VIII ? DISCRIMINATION........................................................................................................ 12

ARTICLE IX ? NEW EMPLOYEES........................................................................................................ 12

SECTION 1 ? PROBATIONARY EMPLOYEES. ............................................................................... 12 SECTION 2 ? NOTIFICATION TO NEW EMPLOYEES ..................................................................... 13 SECTION 3 ? NEW EMPLOYEE ORIENTATION / NEW HIRE.......................................................... 14

ARTICLE X ? CATEGORIES OF EMPLOYEES .................................................................................... 14

SECTION 1 ? REGULAR BENEFITED EMPLOYEES....................................................................... 14 SECTION 2 ? NON-BENEFITED EMPLOYEES................................................................................ 14 SECTION 3 ? ACCRUAL OF BENEFITS .......................................................................................... 15 SECTION 4 ? IN-LIEU OF BENEFITS DIFFERENTIAL..................................................................... 16 SECTION 5 ? VOLUNTARY CHANGE TO ON-CALL STATUS ........................................................ 17 SECTION 6 ? ALTERNATE COMPENSATION PROGRAM.............................................................. 17 SECTION 7 ? DISTRIBUTION OF OVERTIME AND ADDITIONAL HOURS ..................................... 17 SECTION 8 ? CONVERSION OF ON-CALL AND LIMITED PART-TIME EMPLOYEES.................... 19 SECTION 9 ? REGIONAL PROVISIONS OF CATEGORIES OF EMPLOYEES ................................ 21

ARTICLE XI ? HOURS OF WORK ........................................................................................................ 25

SECTION 1 ? INTENT OF ARTICLE................................................................................................. 25 SECTION 2 ? NORMAL WORK WEEK............................................................................................. 26 SECTION 3 ? SCHEDULES.............................................................................................................. 26 SECTION 4 ? WEEKENDS OFF ....................................................................................................... 27 SECTION 5 ? MANDATORY MEETINGS ......................................................................................... 28 SECTION 6 ? MEALS....................................................................................................................... 28

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SECTION 7 ? REST PERIODS AND MEAL PERIODS ..................................................................... 28 SECTION 8 ? UNIFORMS................................................................................................................. 29 SECTION 9 ? REPORTING PAY ...................................................................................................... 30 SECTION 10 ? NORTHERN CALIFORNIA REGION CALL-IN ON SCHEDULED DAY OFF............. 31 SECTION 11 ? NORTHERN CALIFORNIA REGION PROVISIONS.................................................. 31 SECTION 12 ? SOUTHERN CALIFORNIA REGION PROVISIONS .................................................. 32

ARTICLE XII ? OVERTIME AND ALLOWED TIME ............................................................................... 32

SECTION 1 ? NORTHERN CALIFORNIA REGION PROVISIONS.................................................... 32 SECTION 2 ? SOUTHERN CALIFORNIA REGION PROVISIONS .................................................... 34

ARTICLE XIII ? WAGES ....................................................................................................................... 38

SECTION 1 ? WAGES ...................................................................................................................... 38 SECTION 2 ? TENURE STEP PROGRESSION................................................................................ 39 SECTION 3 ? PAY DAY AND PAY CHECKS ................................................................................... 41 SECTION 4 ? PERFORMING WORK IN ANOTHER CLASSIFICATION........................................... 41 SECTION 5 ? FLOAT DIFFERENTIAL.............................................................................................. 44 SECTION 6 ? STANDBY AND CALL-BACK .................................................................................... 45 SECTION 7 ? BILINGUAL PAY ........................................................................................................ 48 SECTION 8 ? SHIFT PREMIUMS ..................................................................................................... 51 SECTION 9 ? SPLIT SHIFTS............................................................................................................ 52 SECTION 10 ? NORTHERN CALIFORNIA REGION EMPLOYEES WHO BECOME LICENSED

VOCATIONAL NURSES ........................................................................................... 53 SECTION 11 ? MILEAGE ................................................................................................................. 54

ARTICLE XIV ? JOB RECLASSIFICATION PROCESS ........................................................................ 54

ARTICLE XV ? COMPETITIVE WAGE REVIEW & EQUITY ADJUSTMENTS....................................... 55

ARTICLE XVI ? SENIORITY ................................................................................................................. 56

SECTION 1 ? DEFINITION OF SENIORITY...................................................................................... 56 SECTION 2 ? PROMOTIONS, TRANSFERS AND SENIORITY ........................................................ 57 SECTION 3 ? EMPLOYMENT AND INCOME SECURITY................................................................. 63 SECTION 4 ? WORK FORCE ADJUSTMENTS AND TRANSITIONS. .............................................. 63 SECTION 5 ? FORCE REDUCTION. ................................................................................................ 64 SECTION 6 ? DAILY CANCELLATIONS .......................................................................................... 68 SECTION 7 ? SOUTHERN CALIFORNIA REGION PROVISIONS .................................................... 69

ARTICLE XVII ? PAID LEAVES ............................................................................................................ 70

SECTION 1 ? HOLIDAYS ................................................................................................................. 70 SECTION 2 ? SOUTHERN CALIFORNIA REGION LIFE BALANCE DAYS...................................... 76 SECTION 3 ? VACATION................................................................................................................. 78 SECTION 4 ? SICK LEAVE. ............................................................................................................. 84 SECTION 5 ? EDUCATION .............................................................................................................. 91 SECTION 6 ? JURY DUTY AND SUBPOENAS. ............................................................................... 94 SECTION 7 ? BEREAVEMENT LEAVE. ........................................................................................... 95

ARTICLE XVIII ? LEAVES OF ABSENCE............................................................................................. 96

ARTICLE XIX ? BENEFITS................................................................................................................. 102

SECTION 1 ? INSURANCE BENEFITS. ......................................................................................... 102 SECTION 2 ? PENSION ................................................................................................................. 113 SECTION 3 ? PENSION SERVICE WHILE ON WORKERS' COMPENSATION LEAVE OF ABSENCE 119 SECTION 4 ? INCOME PROTECTION ........................................................................................... 119

ARTICLE XX ? UNION STAFF REPRESENTATIVES AND SHOP STEWARDS ................................. 121

SECTION 1 ? UNION STAFF REPRESENTATIVES AND SHOP STEWARDS ............................... 121

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SECTION 2 ? CONTRACT SPECIALIST ........................................................................................ 122 SECTION 3 ? BULLETIN BOARDS ................................................................................................ 123 SECTION 4 ? UNION LEAVE ......................................................................................................... 123

ARTICLE XXI ? DISCIPLINE AND DISCHARGE ................................................................................ 123

SECTION 1 ? GENERAL PRINCIPLES .......................................................................................... 123 SECTION 2 ? PERFORMANCE EVALUATIONS ............................................................................ 124

ARTICLE XXII ? DISPUTES................................................................................................................ 125

ARTICLE XXIII ? GRIEVANCE AND ARBITRATION PROCEDURE ................................................... 125

SECTION 1 ? GENERAL PRINCIPLES .......................................................................................... 125 SECTION 2 ? STEPS OF THE GRIEVANCE AND ARBITRATION PROCEDURE.......................... 127 SECTION 3 ? GRIEVANCES ASSOCIATED WITH THE MASTER AGREEMENT .......................... 129

ARTICLE XXIV ? GENERAL PROVISIONS ........................................................................................ 130

SECTION 1 ? CONFORMITY TO LAW. .......................................................................................... 130 SECTION 2 ? CONSCIENTIOUS OBJECTION. .............................................................................. 130 SECTION 3 ? CONFIDENTIALITY OF RECORDS AND PROTECTED HEALTH INFORMATION. . 130 SECTION 4 ? SOUTHERN CALIFORNIA REGION COMMUNITY DISASTER................................ 130

ARTICLE XXV ? DURATION OF AGREEMENT ................................................................................. 131

NORTHERN CALIFORNIA REGION WAGE RATES: STRUCTURE A/B ........................................... 139

SOUTHERN CALIFORNIA REGION WAGE RATES: BASE.............................................................. 172

SOUTHERN CALIFORNIA REGION WAGE RATES: LEADS............................................................ 203

APPENDICES APPLICABLE STATEWIDE ........................................................................................ 221

A. CALL CENTER ADDENDUM .................................................................................................. 222 B. CATEGORIES OF EMPLOYEES TO INCLUDE OTHER BENEFITTED EMPLOYEES. ........... 225 C. ALTERNATE COMPENSATION PROGRAM........................................................................... 226 D. HARD-TO-FILL CLASSIFICATIONS CAREER LADDER JOINT RECOMMENDATIONS........ 230 E. JOINT REVIEW OF DEPARTMENT STRUCTURE.................................................................. 232 F. CLASSIFICATION SPECIFIC POST-BARGAINING REVIEW PROCESS ............................... 234

APPENDICES APPLICABLE TO NORTHERN CALIFORNIA REGION .............................................. 235

A. ADVANCED HIRING CRITERIA.............................................................................................. 236 B. CODING CAREER LADDER ................................................................................................... 240 C. DEPENDENT CARE................................................................................................................ 243 D. DOMESTIC PARTNER COVERAGE ....................................................................................... 244 E. EMERGENCY DEPARTMENT TECHNICIANS........................................................................ 245 F. FLEXIBLE WORK ARRANGEMENT (3/36) ............................................................................. 247 G. FLEXIBLE WORK ARRANGEMENT (4/40) ............................................................................. 250 H. FUNCTIONAL UNIT MANAGEMENT (FUM) ........................................................................... 253 I. HEALTHCONNECT EFFECTS BARGAINING......................................................................... 257 J. LICENSED VOCATIONAL NURSE I.V. CERTIFICATION........................................................ 273 K. MANDATORY OVERTIME ...................................................................................................... 275 L. MECHANIZATION................................................................................................................... 276 M. NO SHIFT CANCELLATION ................................................................................................... 278 N. POSITION SPECIFICATIONS FOR ALL GEOGRAPHIC AREAS INCLUDING FRESNO........ 280 O. POST-RETIREMENT MEDICAL BENEFITS FOR EMPLOYEES WHO RETIRED BEFORE

JANUARY 1, 2003.................................................................................................................. 282 P. RADIOLOGIC TECHNOLOGIST CAREER LADDER .............................................................. 284 Q. RADIOLOGIC TECHNOLOGIST SPECIAL COMPENSATION................................................ 287 R. REGISTERED DIETITIANS BENEFITS BY DESIGN ............................................................... 289 S. REGISTERED DIETITIANS CLINICAL LADDER..................................................................... 295

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T. REGISTERED DIETITIANS HOLIDAYS .................................................................................. 306 U. REGISTERED DIETITIANS OTHER APPLICABLE PROVISIONS .......................................... 307 V. REGISTERED DIETITIANS PAID TIME OFF (PTO) PROGRAM ............................................. 311 W. REGISTERED DIETITIANS PENSION..................................................................................... 313 X. SERVICE PERFORMANCE PAY PROGRAM PILOT PROJECT ............................................. 317 Y. SHIFT DIFFERENTIAL/TENURE STEP/ EXPERIENCE CREDIT IN LIEU OF BENEFITS ....... 320 Z. SONOGRAPHER CAREER LADDER ..................................................................................... 324 AA. SPONSORED PARENT/PARENT-IN-LAW GROUP................................................................ 327 BB. TRANSITION ASSISTANCE PROGRAM ................................................................................ 328 CC. WAGE ADMINISTRATIVE PRACTICES.................................................................................. 338 DD. WEEKENDS ONLY POSITIONS WITH 10% WEEKEND DIFFERENTIAL ............................... 341

APPENDICES APPLICABLE TO SOUTHERN CALIFORNIA REGION.............................................. 342

A. SCAL APPENDIX A ? SIDE LETTERS .................................................................................... 343

1. 10 AND 12 HOUR SHIFTS. ..................................................................................................... 343 2. DEPARTMENT DESIGNATION............................................................................................... 351 3. EMPLOYEE HOSPITALIZATION FOR ALCOHOL AND DRUG DEPENDENCY. .................... 352 4. FLEXIBLE SCHEDULES. ........................................................................................................ 352 5. CENTRAL STAFFING FLOAT POOL...................................................................................... 352 6. INDIAN HILL MEDICAL OFFICE. ............................................................................................ 355 7. MARTIN LUTHER KING, JR. HOLIDAY AND C?SAR CH?VEZ HOLIDAY............................. 355 8. PARKING. ............................................................................................................................... 355 9. PRODUCING NEW CONTRACTS. .......................................................................................... 356 10. RADIATION SAFETY COMMITTEE. ....................................................................................... 356 11. REGIONAL LABORATORIES ? LUNCH BREAK.................................................................... 356 12. DIAGNOSTIC IMAGING TECHNOLOGIST.............................................................................. 356 13. COMMUNITY SERVICE. ......................................................................................................... 357 14. OPTICAL DISPENSER VACANCIES ...................................................................................... 358 15. TYPING TESTS. ...................................................................................................................... 358 16. STEWARD SUPPORT............................................................................................................. 359 17. STATUS 5 AND EXEMPT JOB REVIEW FOR INCLUSION IN THE BARGAINING UNIT........ 360 18. JOB EVALUATION ................................................................................................................. 361 19. "OTHER OBLIGATIONS" ....................................................................................................... 361 20. ADVANCED STEP PLACEMENT AT HIRE. ............................................................................ 361 21. JOB SECURITY, EDUCATION AND TRAINING...................................................................... 362 22. IN-HOUSE TRAINING PROGRAMS. ....................................................................................... 365 23. 2ND YEAR EQUITY? NEW JOB DEFINITIONS......................................................................... 372 24. ON-CALL AND LEAD POSITIONS.......................................................................................... 375 25. LABOR/MANAGEMENT PARTNERSHIP TRUST CONTRIBUTION........................................ 375 26. RESOURCE NETWORK.......................................................................................................... 376 27. REDUCTION IN FORCE TO 36 HOURS PER WEEK .............................................................. 378 28. SHOP STEWARD TRAINING AND DEVELOPMENT .............................................................. 378 29. BILINGUAL DIFFERENTIAL ................................................................................................... 378 30. PART TIME ADDITIONAL PERMANENT HOURS................................................................... 379 31. CLASSIFICATIONS AND WAGES .......................................................................................... 379 32. RED CIRCLE RATES .............................................................................................................. 380

B. KP HEALTHCONNECT/SEIU-UHW EFFECTS BARGAINING ? SCAL TENTATIVE AGREEMENT .. 381

ATTACHMENT 1................................................................................................................................. 390

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INTRODUCTORY LETTER

This is the SEIU-UHW Agreement, which covers all UHW-represented employees of Northern and Southern California Kaiser Foundation Health Plan, Inc., Kaiser Foundations Hospitals, Southern California Permanente Medical Group, and the Permanente Medical Group, Inc. It supersedes the SEIU Local 250 Agreement, the Registered Dietitians' Agreement, and the KPPACC Agreement in Northern California and the SEIU Local 399 Agreement in Southern California.

This Agreement has been extended in its entirety as part of the 2012 National Agreement Bargaining; the extension to this Agreement can be found on pages 132-133 and in the National Agreement (Section 3. D. 2.). Several agreements reached in 2010 local bargaining are included in the Agreement; these are:

x Additional rights for on-call conversions in paragraphs 260-262 and 267-269. x Additional language on job posting starting in paragraph 589. x Additional rights for cross regional transfers starting in paragraph 601.

The Grievance and Arbitration process has been modified, and the parties agree to support the joint goal of resolving grievances within 90 days. No other changes have been to the master agreement besides grammatical corrections, reformatting and updating of the wage scales, and the removal of references to former SEIU-UHW Bargaining Units.

How to Read Our Contract.

1. National Agreement. The provisions of the National Agreement, which is the agreement that covers all the labor organizations participating in the Coalition of Kaiser Permanente Unions (the Coalition), are not included in this document. There are provisions of the National Agreement that are in addition to, supersede or amend the local union agreements. Please refer to that document to review those provisions.

2. SEIU Cross-Regional Master Agreement. This Agreement includes provisions that were negotiated in common with SEIUUHW, SEIU Local 49 (Oregon/Washington Region), SEIU Local 105 (Colorado Region), and UHW-Medical Social Workers (Northern California).

Provisions of the SEIU Cross-Regional Master Agreement that were agreed to in Cross Regional bargaining are shaded in this manner herein.

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3. Regional Provisions. Where there are differences between the Northern California Region and the Southern California Region in the terms/provisions of the UHW Collective Bargaining Agreement, there will be separate sections for each. It is important that the Collective Bargaining Agreement be read with care so that these provisions are not confused one with the other. For example:

ARTICLE VII PAID LEAVES Section 1. Holidays A. NORTHERN CALIFORNIA REGION--Holiday Provisions B. SOUTHERN CALIFORNIA REGION--Holiday Provisions

Questions may arise as to why the benefit structure and other contractual provisions are different in the two Regions. The UHW Bargaining Committee 1) consolidated provisions where management and the Union could agree and 2) maintained certain benefit structures consistent with the wishes of the members in the specific Region. That is why, among other contractual differences between the Northern California and Southern California Regions, you will see, as an example, the following differences in Paid Leave benefits:

Southern California Similar Vacation Provisions 6 Fixed Holidays at 1?

5 Work Life Balance Days

Northern California Similar Vacation Provisions 10 Holidays: 8 Fixed Holidays at 1? and 2 other Holidays (Float and Birthday) No Equivalent

4. Provisions in Common. Provisions that have no special separation or annotation are provisions that UHW has in common in both the Northern California and Southern California Regions.

5. Provisions for Dietitians. The parties to the UHW Agreement have also agreed to certain specific provisions applicable only to Registered Dietitians in Northern California who were formerly represented by SEIU Local 250. Such language is contained in Appendix R-W hereto; such language and supplements are incorporated into the Agreement with respect to such Registered Dietitians, and except as to such specific language, the terms and conditions of this Agreement are applicable to and govern the terms and conditions of employment of Registered Dietitians in Northern California.

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AGREEMENT

THIS AGREEMENT is made and entered into as of the 1st day of October, 2012 by and between Kaiser Foundation Health Plan, Inc., Kaiser Foundation Hospitals, The Permanente Medical Group, Inc., and Southern California Permanente Medical Group (collectively, "Employer") and United Healthcare Workers-West ("Union").

WITNESSETH:

The parties hereto have agreed as follows:

100 ARTICLE I ? PURPOSE

101 It is the intent and purpose of the parties to set forth herein their Agreement covering rates of pay, hours of work and conditions of employment for Employees covered by this Agreement, to collaboratively work to provide high quality, affordable service and care for patients and members, and to promote harmonious relations between the Employer and the Union.

102 ARTICLE II ? COURTEOUS AND RESPONSIBLE RELATIONSHIPS

103 The Union and the Employer, including all Kaiser Permanente managers, supervisors, physicians, Employees, and Union staff, agree:

104 A. Treatment of One Another. That ethical and fair treatment of one another is an integral part of providing high quality patient care.

105 B. Regardless of Profession. To treat one another, regardless of position or profession, with dignity, respect and trust, and recognize and appreciate the individual contribution each of us makes in our daily work.

106 C. Ensuring Courtesy. To exhibit a personal, caring attitude toward each person with whom we interact and do so in ways that ensure courtesy, compassion, kindness and honesty.

107 D. Communication and Input. To treat one another in the ways we want to be treated ourselves, including clear communications of expectations regarding performance, support of individual opportunities for growth, and provision of opportunities for input into decisions when they impact people directly.

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