Peel Refuge Co-design Final Report: A Healing Journey

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Thank You

To the people who shared their expertise and ideas informed

by their own lived experience.

To the many diverse representatives from community organisations and services who

gave their time, expertise and passion to this project as well as their ongoing efforts

to support those experiencing the impacts of family and domestic violence.

To the representatives from government and peak bodies who participated with

open minds and contributed critical insights and guidance.

To all the people and organisations who contributed to this project. Only with your

collective efforts was this project possible.

Acknowledgement of Country

Innovation Unit acknowledges the Whadjuk and Bindjareb Noongar people as the

Traditional Owners of the country upon which this project was conducted. We

acknowledge the importance of paying respect to their land, their Elders past,

present, and emerging, and the continuing cultural and spiritual practices of

Aboriginal people.

Caution

Some people may find parts of this content confronting or distressing.

Recommended support services include:

1800 Respect - 1800 737 732

Lifeline - 13 11 14

Women's Domestic Violence Helpline - 1800 007 339

Men¡¯s Domestic Violence Helpline - 1800 000 599

This report explores the findings of a

co-design and stakeholder engagement

project commissioned by the Department of

Communities and delivered by Innovation

Unit.

Innovation Unit? is a not-for-profit social

enterprise that grows new solutions for complex

social challenges. By making innovation happen we

help create a world where more people belong and

contribute to thriving societies. We build alliances

with ambitious places, organisations and systems

around the world to adapt, adopt and scale

innovations that deliver lasting impact.

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CONTENTS

1. INTRODUCTION

1.1 Co-Design and Stakeholder Engagement Method

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1.1.1 Mindsets

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1.1.2 Process

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2. BACKGROUND

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2.1 Definitions

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2.1.1 List of Acronyms

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2.1.2 List of Definitions

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2.2 Identified Need

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2.3 Insights from the Co-design Process

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2.2.1 Enablers

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2.2.2 Barriers

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2.4 Cohort

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2.5 Journey Maps

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3. RECOMMENDATIONS

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3.1 Guiding Principles

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3.1.1 Culturally Safe

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3.1.2 Trauma-Informed

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3.1.3 Voice

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3.1.4 Person-Driven

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3.1.5 Collaborative

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3.2 Enabling Conditions

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3.2.1 Therapeutic Approach

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3.2.2 Cultural Intelligence

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3.2.3 Diversity & Inclusion

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3.2.4 Partnerships

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3.2.5 Workforce

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3.2.6 Policies & Procedures

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3.2.7 Monitoring & Evaluation

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3.3 Service Components

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3.3.1 Referral, Awareness & Access

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3.3.2 Initial Assessment

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3.3.3 Healing Journey to Recovery

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3.3.4 Withdrawal Management

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3.3.5 Programs & Activities

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3.3.6 Family & Community Connection

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3.3.7 Support for Children & Young People

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3.3.8 Transition Out of the Refuge

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3.3.9 Beyond the Residential Component

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3.3.10 Facilities

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4. SYSTEM-LEVEL CONSIDERATIONS

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5. OUTCOMES

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APPENDIX 1: Survey Results

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Responses

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Question Summaries

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